I have been going to this office for over almost two years. The facility is modern and…read moretechnologically up to date as are the staff. The original dentist I had when I went in initially, has moved. There are now two dentists, one male, one female. I have been served by the female dentist. She is very good communicating the procedure[s] before they are done. The staff is friendly and efficient. They contact your insurer, get the approval and provide a listing of all procedures, what the insurance will cover and what the patient needs to be prepared to pay. I like to go in early in the AM for appointments as there is no backlog of patients and the rest of the day is mine. Located within 15 minutes of our home, it is very convenient for us. Do not particularly like going to the dentist, however if I have to go I prefer to go here. Keep up the great service. Kristin P. I operate incognito therefore the alias.

In 2021 my husband and I began seeing this dental office. For the first year or so, all went well…read more Here's what happened: My husband and I had separate insurance policies with Cigna. We also had separate HRA's. I asked the office to contact me for mine, my husband for his. Sometime after the first year, I went in for a cleaning and was told my husband owed this office a substantial amount of money. Not sure what they were talking about. A phone call from the office manager revealed that I owed nothing, but my husband owed money. I could only presume that the office had combined the two accounts. I contacted the insurance company, and was working toward separating the accounts. During this time, my husband received a cancer diagnosis, and we concentrated heavily on this issue. Also during this time, the office manager left a voicemail on my husband's phone. Being a bit preoccupied, he didn't listen to his voicemails . When I went through his phone, I discovered it was a voice mail from the office manager of this dental office. He had a scheduled cleaning, and decided he would speak to them when he went in. When he arrived at his appointment time, they informed him that they had cancelled his appointment, and sent his account to collections. Now, we cannot file anything to either HRA, as the deadline had passed. When I've called the office the staff is very short. I went in the office this past Monday, as my bridge had popped off while I was out of town. I discovered that the office manager had been involved in a serious accident and was not available. I spoke with the girl at the front desk, explained what had gone on, and she assured me that someone would call me back. When she pulled up MY account, it had my husband's cellphone number on it, not mine. Since my husband has passed away, that number will do them no good. I had to give her my number again. Guess what? No phone call. I can't tell you how displeased I am with this office. While Dr. Lopez is an absolute wonder, the office staff is not so great. In fact, I don't recognize anyone in that office anymore.

I had a Cancer Screening on my gums prior to new denture fittings. Georgannaa, the hygienist, found…read morea spot. It was removed & tested. I'm very happy I had this offered to me.

These people are total scammers!!! I had a crown done in April, 2025 and I paid the amount that was…read moredue from me and my insurance company also paid (after several attempts to get Aspen to send them the detailed explanation). I paid the balance just this year that they told me was due on that bill and I just got billed another $666.70! the bill I just received has absolutely no details, just that I owe them $666.70 with no explanation of why. They also are threatening me on this bill that they will turn this amount over to a collection agency! I am 72 years old and I have never, ever run into such a fraudulent company like this one. I am sending them a certified letter tomorrow requesting a fully detailed invoice with all charges and all payments received for this procedure. I will probably not get any response. As this seems to be their procedure.

Paid Douglas $235 to re-glue a tooth back in my appliance on December 2nd 2024. Lasted two days…read more. Located some UV setting glue at Ace Hardware and re-glued it myself. So far it is holding up for over a month and going strong. Sorry Doug, feel the price was a bit high for a poor repair..

Dr. Bogart has been taking care of my mother for years and years and she absolutely loves him. He…read morefinally had an opening and I was able to sign up with my son. Great staff, great attitudes and they are always on time and efficient.

I have been a patient here many years they are fantastic. The staff are professional, caring and…read morego above and beyond to keep patients comfortabl.

I would like to add, he is a great Dentist!!! Gentle and kind! Please educate your office people…read morethat those that wear hearing aids often speak louder but never ment disrespectful!!! You cannot wear the aids in a dentist chair. Once again the Doctor is great. Gentle and kind. Once again clarification of the issue would have been far better then being thrown out. Additionally take a customer update for customers wearing hearing aids.....

Refused to allow records to be sent from previous dentist. Cares only about making money and not…read moreabout the patient. Not ethical. Beware.

Clean office, friendly staff. Dr Fagan is great but, he retired so, I only hope his successors use…read morehis business model of doing what needs to be done and doing what the patient wants. Good luck to Dr. Fagan in his retirement. I'll post after my next visit which will be soon.

They cancelled my appointment the day of, and charged my insurance for X-rays that will have to be…read moreredone at a new dentist, and I will have to pay out of pocket. All this explained in a very patronizing "sooorrryyyy" tone Infuriating

New customer. Office and exam rooms are immaculate. Staff is super-friendly, cheerful and extremely…read morecompetent. Dr. "Z" is awesome. So happy I made the change; should have fired my dentist of nearly 20 years sooner (they changed owners at least two times; service since has suffered so they had to go...) Thank you for taking good care of me, Smile Design of Inverness!