1. Thompson Collision Center

    1. Thompson Collision Center

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    Edgewood, MD

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    Thompson Collision Center

    2.6 (10 reviews)
    Closed 7:30 am - 7:00 pm

    Services - Thompson Collision Center

    Auto brake repair

    Auto engine repair

    Thompson Collision Center Photos

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    4 years ago

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    8 years ago

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    9 years ago

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    10 years ago

    Over priced. Rude and untrained staff. mediocre work as best

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    10 years ago

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    Caliber Collision

    Caliber Collision

    (7 reviews)

    If I could give negative stars I would. My daughter took her car here to be estimated for repair -…read moreslight damage to front grill and hood from a slow moving fender bender. After two weeks of having it, they "shot her a text" and said the damage was around $6k, but they were waiting to hear back from the insurance. After another 2 weeks, they shot another text saying the $20k car was totaled. It magically went from $6k in damage to over $12K. They almost refused to let us take it for a second assessment - keep in mind, there was no paperwork signed or verbally agreement that she accepted the fact that it was totaled. After many phone calls, they finally let her take the vehicle, however, they removed the front bumper and headlights and told her they couldn't find them. Keep in mind, this vehicle was brought in with no damage to the bumper or headlights, simply a damaged grill and hood. The vehicle is now sitting with a reputable repair shop, but because it doesn't have headlights, the cost will be higher to repair - but still NOT TOTALED. We've called about the headlights - Caliber Collision said they sold them. What is wrong with these people? I can tell you - they have a deal with the insurance company to total out perfectly good vehicles so they can be repaired and resold. Then the repair shop gets a kick-back. Stay away from them.

    I would highly recommend Caliber Collision-Aberdeen to everyone! From the initial phone call with…read moreSteve, to bringing my car into the shop & having Enterprise bring me the rental, to the pickup of the repaired vehicle, I have never had a transaction go so incredibly smooth and quick. When I picked up my car, it looked brand new. They didn't just fix the damage, they washed and waxed the car!!! I felt like I was amongst family & was treated the same. I would never consider anyone else to do body work on my car!!! Thanks so much to everyone at Caliber! R Powell

    Hollenshade's Auto Service - Baby Brayden made a special visit to see family at the Auto shop

    Hollenshade's Auto Service

    (103 reviews)

    This place is amazing, I will never take my car anywhere else. They are honest, quick and reliable!read more

    Hollenshade's, what happened? I've been a solid customer for 20+ years, I take good care of my…read morecars, and I've always trusted your shop to do honest work. Like everybody, I waited patiently in your thimble-sized office, navigated your comically undersized lot, and quietly appreciated the humor of your staff through the years. Thank you for that. So why today was I met by two new faces at the service desk with such a strikingly different attitude? I was surprised to hear oil changes require advance appointments, and you now prefer online. I mean, sure, I can do that. But when did that change? And why was a technician I've never seen before so condescending about it? He was downright hostile. Then the other guy chimed in and accused me of interrupting him. Honestly, gentlemen, I asked myself, "Is it worth it to schedule an appointment with you, if I know it's going to be you calling me to tell me any additional work that may need to be done? Do I trust the two of you?" The answer in that split-second moment was no. The arrogance, sarcasm, and belittling behavior by this pair made me realize I wouldn't trust these two to be the communicators of my mechanic shop. When I asked where the two old guys went, Kyle said with a smirk, "They went where all old guys go." Um, did they die? No, they retired, thankfully. Old guys from the desk, you are missed by your customers! Maybe it's the same great mechanics working behind closed bay doors at Hollenshade's, I don't know. Two guys I've never seen before told me things about how the business works that I've never heard before and treated me in a way no one at Hollenshades ever treated me before. Which leads me to the conclusion that this is not the same Hollenshade's I've trusted for over 20 years. I'm genuinely disappointed that I need to find a new mechanic. I honestly don't know what's happening at Hollenshade's anymore.

    Thompson Collision Center - autorepair - Updated September 2026

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