First let me say Wards has done both HVAC and plumbing work for me. Their technicians are…read moreprofessional, knowledgeable, very good at what they do. Dec 23,2024 they installed/replaced toliet with standard elongated model comfort height including a thorough check of water shutoff and water supply line, as well as a new wax seal and hardware. Cost was $775.15 Yesterday they installed toliet in my master bathroom with exact same description of work as for my guest bathroom Dec 23,2024. Cost was $1,601.76. They also found i needed new flange at additional $514.02 cost. Total cost was $2,115.78 I will continue to use Wards for future work, I am just highly disappointed in their flat rate process which by comparison with other companies is overpriced and unreasonable.

After coming back from Christmas break, we noticed a damp, dank smell in the water heater closet…read more As best I could discern, there had been something (I thought it was the water heater) leaking for about 2 weeks. I called Ward Plumbing and was given an appointment a few days later. Given that I believed the water heater was the culprit, I told the scheduler what size and capacity water heater I had. The service teach came out and checked the water heater and said it was actually fine but there was a pipe that had metal fittings that was leaking. Either way the water heater was going to need to be removed to repair the pipe and given the age of our unit, I opted to have it replaced with a unit they brought out with them. They cut out the soaked drywall that needed to be replaced and made an appointment for replacing it two weeks later. I did have a cancelled appointment due to the service tech having vehicle trouble when he was coming back to replace the drywall, but I was notified and the appointment was rescheduled for 3 days later. I have found this company to be professional and competent and given the rural area I live in, I value someone competent showing up and doing quality work at my residence. While they might not be the cheapest option for plumbers, I have confidence in the work and their warranty behind said work.

A++. Heat Pump Condensing unit failed to start. No AC in July 2024. They showed up 1 day after…read morecalling, diagnosed the problem in 5 minutes and finished the repair in 10 minutes. The problem was failed contactors at the capacitor in the condensing unit. Extraordinary performance from those guys. Super friendly and courteous. About half the cost of their local competitors. Highest recommendation.

From the owner: With nearly 20 years of experience and training in the HVAC world, and making sure customers get…read morethe most dependable service one can offer I have the desired to start a company of my own. I have been over high end houses and light commercial in all the surrounding area's for the last 5 years being everything from a installer to service to the project manager. My work ethic spoke for itself as I was also a General Manager for a local company also for a few years, and now I feel like it is time to give to the customers what they deserve for their heating and cooling needs.

Did a mini split at our house. Very professional and prompt…read more Job was completed quickly and system was up and running same day. Would use them again anytime.

I've been leaving messages for more than a week because the landlord claims this is his "go to"…read moreguy. I can't get an answer and they won't call back. Running away from money.

He showed up on time to diagnose the problem, and I thought he was personable and friendly It was…read moreclear he knew what he was talking about and what he was doing. Said he would order the part and be back in a couple of days. That's the last I heard or saw of him. A month and a half later and even the manufacturer can't get in touch with him. This review is probably useless, because it appears he is out of business, but if not, you have been warned.

Reached out for emergency service. On call technician called me back and was very short and not…read morehelpful. Would not recommend them.. should be more respectful to calling customers.

Professional, knowledgeable and honest. Fairly priced, respectful and consistently responsive every…read moretime when we needed them to be.