It was 19 degrees on Wednesday evening, but it was warm and cozy in my home in Otto, NC on Wednesday night. Our furnace went out on Wednesday afternoon. I called our HVAC provider, North Georgia Heating and Air, at 4:58 pm, assuming I would be out of luck for the day. I made the call.
Not only was I provided "over the phone" suggestions that might resolve the problem, but once it was determined that I needed professional assistance, a technician was at my home in less than an hour. Oops, he did not have the part needed for the repair. Less than an hour later, he called, asking to return with a part that would work . I had heat by 7:45 pm.
I cannot say enough about how appreciative my wife and I are of North East Georgia HVAC. read more