I just had a new bed mattress made for my boat. It was a very unusual size so it had to be custom…read moremade. I googled and found a company called "Best Mattress" in Columbia SC and saw they had all 5 Star ratings. Since they make custom mattress and the boat mattress was an usual shape, they couldn't give me a firm price but gave me a price range. They picked up the mattress, made the new mattress, and dropped it back off all within 2 weeks! And, the price came in at the low end of their price range! I was SUPER happy with this company's customer service and product. Here is the link to their website. https://bestmattress.net

We are in awe with their level of customer service! I bought a mattress from them in 2014. Had a…read moregreat experience then but this review is about 2018. The mattress I bought was collapsing on one of the corners. I called them up and they found my account immediately. They said that they could fix it but they were extremely busy because students were coming back to college and they were filled with orders. However, Buddy told me if I could drop the mattress off and let him know in advance, they could probably get it finished by that afternoon. I let him know I would drop it off on a Friday morning and that they could keep it as long as they needed so they could fulfill the orders for new mattresses. My fiancé and I had another mattress we could use in the interim. We then also asked if they could add more padding while they were working on it. We knew that wouldn't be covered under the warranty but had no problem paying a fee to make that happen. I dropped the mattress off at 9am. They said it would would be ready between 3 & 4pm. Everyone I dealt with was professional and friendly. They delivered as promised and the mattress looks as good as It did the day it was delivered! I can not say enough about how impressed we are with Best Mattress. This mattress is a queen size. We want a king by next year and will definitely be buying it from Best! They are the epitome of what customer service should be!!

Hello! I would like to give Best Mattress a shout out for excellent craftsmanship and service!!…read morePrices were average for less than quality elsewhere! I am indeed impressed with service, quality, value etc! All around 5 stars!! Everything regarding this company is excellent! They even offer a life long guarantee for no extra cost!!! Superb! Thank you all!

I purchased a mattress from Best Mattress on Devine Street over the summer and what a wonderful…read moreexperience! The sales associates were as friendly as can be and the process was so easy and convenient. The delivery men were just as wonderful!! The communication from start to finish was personal yet professional. I will purchase from Best Mattress again, and I continue to recommend them to others.

This is an awesome store. No need to shop anywhere else for your mattress. Rob is wonderful and…read morewill take care of you

From the owner: Michaelis Mattress has been proudly serving the Midlands for over 30 years!…read moreFamily owned and operated. Fast, easy delivery. Knowledgeable staff, friendly service. Unbeatable deals.

I bought a Tempurpedic mattress and pillows from here when my friend worked here. She was an…read moreamazing and convincing salesperson. She has since left, but I don't regret my purchase! This mattress is a pain in the butt to move because it's so heavy, but one of the best purchases I've made... although is was $3500!

Overall excellent and quick experience. Very helpful and knowledgeable staff…read more I feel like I got a good deal

Love the sales guys Michael handled our sale and when we had questions Ronnie easily answered them…read more A great show room team. If you can, I would pick up and set up your own mattress. I would not use their delivery team. Awkward delivery team, they left their tools and I was honest enough to call and let them know. The guys never came to get their stuff until I told them to and came with a big 'Tude I had to ask them to leave property. they owe me an apology big attitude issue and that is why I am writing a review. I love Michael and Ronnie in sales. My rating is based overall

From the owner: Michaelis Mattress has been proudly serving the Midlands for over 30 years!…read moreFamily owned and operated. Fast, easy delivery. Knowledgeable staff, friendly service. Unbeatable deals.

Delivery process was quick and easy. The two guys installing the mattress were nice and cordial…read more Kell did a great job!

Sales people were nice but we were very disappointed after our purchase. The delivery service never…read morearrived, we were never contacted to be made aware of any sort of delay and wasted our entire day. We contacted the store and there seemed to zero sense of urgency in fixing the issue. We were told they couldn't rescheduled the delivery for another 5 days. My husband and I ended up having to rent a uhaul and pick our order up ourselves. Very disappointed in the lack of communication from the delivery and stores end. One would imagine affected orders would be moved to the following day and be made a priority but that is not the case.

He can out an bought my Furniture at my home and loaded it up. He was so friendly and kind great…read morebusiness.

Had a very good experience today. I needed a box spring and needed to be able to carry it out of…read morethe store. I called at 9 am and they said they could help! I ended up purchasing a tv stand as well. It's not the glitzy showroom you would expect but there are finds in this store. I didn't have time to browse the way I wanted to. It was staffed with the nicest people! The price was worth the trip to find then. Will be shopping here again!

I tried writing a review before but owners of Carolina Mattress disputed review. They said they…read morehad no store at the location I described. I found the receipt to verify I was correct and owners lied about location not existing. I had moved to columbia at the beginning of fall session at usc. I purchased a mattress set at Carolina mattress. The springs started to fail within 6 months. When I replaced the mattress it had a canoe shape. Beware of poor quality.

Where to start? Lets just say I happily drove from East TN to Columbia SC to purchase my latest…read moremattress! I bought my first one from them back in Columbia 7 years ago.... when it was time to buy another I called around to all the local and typical big box Mattress stores and got the run around and all the sales tricks.....frustrated I called Carolina Mattress for a consultaion and as they did years before they got me what I wanted for the right price...they even did warranty work for me. The team was super easy to work with very accommodating and sensitive to my tight time line and delivered against all odds on the mattress I wanted! Seriously this new Hybrid is the best thing I have ever slept on! You guys earn the business and keep it, before and after the sale! Thank you to the entire team at Carolina Mattress!! Sleeping better then ever in Tennessee !

My wife and I purchased our whole homes furnishings for our new home back in 2017 and it's all…read morestill going strong. The value we received for our furniture has been immensely rewarding. I'm glad we decided to buy from American Freight. We'll be back!

Excellent prices for such great furniture! My husband and I went there after going to Ashley's,…read moreRooms To Go, Value City, etc. and were impressed on the amount of pieces they have in stock and their willingness to listen to what you're looking for. We were in and out with a couch and loveseat within a half hour, AND the furniture was delivered I my 45 minutes later. Tony was extremely helpful and knowledgeable about his products. I would definitely recommend to anyone looking for an actual furniture store not a show room and anyone that wants to pay a reasonable price for what they're getting. Thank you guys!

I cannot say enough great things about Michaelis Mattress in Lexington! Several years ago, I bought…read morea Tempur-Pedic Cool Breeze mattress with Nancy Price, who was extremely kind, patient, and provided outstanding customer service. We still love our bed, and experiences like that are exactly why we will only shop at Michaelis when it's time to replace anything. Shop local!! More recently, I bought a bed for my son that eventually started to break down and develop a slope. I reached out to Mike Clough, sent him some photos, and he got the warranty approved immediately -- truly amazing service. We brought my son into the store to try out replacement options, and Mike was incredibly kind, patient, and determined to find the perfect bed for him. Unfortunately, within a month or so, the new bed developed a large hole -- clearly a defective mattress. I contacted Mike again, and he went straight to the owner. They approved a full swap for the same mattress in a medium firmness. The new bed is arriving today, and I am so relieved and grateful -- especially during the holidays. Mike and the whole team at Michaelis Mattress have been nothing short of exceptional. Their customer service, honesty, and willingness to make things right have earned my loyalty. Highly recommend!

We have been amazed at the service that we received from Michaelis Mattress. So rare to actually…read morereceive service after the sale these days. We purchased a mattress last August from Mike Clough at the Lexington store. In less than a year we experienced problems with the mattress. After submitting pictures of the issues. we received a new mattress in less than a week!! The men who delivered the mattress and took away the old one were courteous and professional. It pays to shop with local businesses that appreciate you as a customer. We are looking forward to a good night's sleep again and I highly recommend Michaelis to anyone considering a new mattress.