This is a place with great mechanics and they will not screw you over. 2 mechanics have over 30…read moreyears experience and have seen it all.

From the owner: Heavy Duty Truck Parts and Service Truck Parts & Accessories…read moreOver 18 Years In Business Products: Heavy Duty Truck/Trailer Parts LED Lighting Transmission/Differential Light Duty Trailer Brakes/Suspension Services: Drive Shaft, Drive-Line, Power Take-Off and Spring Repair Flywheel Resurfacing U-Bolt Bending Rebush Walking Beams Brands: Truck-Lite Minimizer Tiger Tool Triangle Spring Gray Manufacturing

This is my preferred Freightliner shop. They get you in for evaluation within 2 hours and…read moresurprisingly out quickly. I previously came in for DEF problems and got fixed the same day. Unheard-of from most Freightliner shops. My previous experiences with DEF problems usually end up being in shop for 3 days to 1 week. By the way, the US government really messed up with DEF requirements because of the cost of repairs companies are incurring. They have friendly staff and very comfortable drivers room. They also have laundry machines and showers. PLEASE, some of you drivers use the showers because some of you smell really bad.

Slower than a seven year itch, went there for exhaust work on my truck , all I needed was two Two…read morefoot 6 inch flex tube on my y pipe claimed they couldn't find any and at the end of the day they mysteriously found some flex pipe that usually cost about 10.00 per foot but they charged me 2.48 per inch for 48 inches then 50.00 for four clamp that usually run for 5.50 each and 115.00 labor and 115.00 for accessing my exhaust leak ( that I already told them what I needed) all together 454.35 was there at 7:00 am until 3:30 pm and lost my load that I was on. Goto peterbilt next door

Stopped here on a road trip and was genuinely impressed. This has to be one of the nicest truck…read morestops I've ever visited. Everything was clean, well maintained, and there was plenty of parking available. What really sets this place apart is how much it offers. There are countless food options, a large gas station, and even amenities you wouldn't expect like a chiropractor, dentist, movie theater, and museum. It truly feels like a one stop destination where you can take care of just about anything while traveling. Whether you're driving across the country or just passing through, this is a fantastic place to stop, refuel, grab a meal, and take a break. Highly recommend!

This truck stop lives up to its billing of being the World's Largest Truck Stop. This place is huge…read moreand amazing. You can get gas here. Then inside is like a mini-mall. They have a food court with a Dairy Queen/Orange Julius, Wendy's, Taco Bell, and Pizza Hut Express, all with seating. They also have a truck parts store, tourist souvenirs, convenience store items, clothes, and custom truck parts. The place was really clean, especially considering how many people go through there. You will find an actual tractor-trailer truck in the auto parts section of the truck stop. There are a lot of photo ops here at the truck stop, including the tractor-trailers and other vehicles inside, and murals and antique gas pumps outside. There is also a truck museum across the parking lot that is free to visit, but is closed on Mondays and Tuesdays. I came here on a Monday, so of course it was closed. If you are coming into or leaving Iowa, this is a must-stop. This place is amazing and has just about everything. The staff there was very friendly too. I am glad I made the stop here, and I did not even need gas.

My husband and I own and operate a family owned trucking company. I had a truck on a country road…read morehave his trailer only slide off the road. The owner of Monson showed up to complete the winch out. They refused to tell us how much the bill was and insisted to bill our insurance. Now I know why! A simple winch out, they charged my insurance $7900! I do NOT recommend this company at all! They will rob you blind and refuse to be paid cash. They will not give you a bill or even an estimate till after the fact. They lied to get more money out of our insurance for equipment they never used! Two winch lines, to pull a trailer onto the road that was still upright does not cost $7900! Save yourself against this company!

TRUCKERS BEWARE!!! DONOT TAKE YOUR BIG RIG TO THIS SHOP, THEY WILL LIE AND RIP YOU OFF…read more I had a head gasket blow on my Cummins diesel Volvo. My cylinder head was bad, so they quoted me parts with 300% markup. This was a red flag that I should have not used them. I bought my parts needed to repair my engine. After installing my head, coolant was leaking. They did not follow procedures or they had a hidden agenda. I think both. I should have taken by truck out of their shithole shop then, but they insisted it was my new head was bad . 4 weeks later, Abraham machine service confirmed my head was good and was flat and true. Then Monson blaimed my head gasket was bad. They failed to measure my cylinder liners correctly. I talked with several master certified diesel mechanics and with their measurements, they would not have installed my head. This is what caused the leak,but they said it was in specs, but they charged me to measure my liners, 2.5 hours@ 170/ hour and 3 hours to pack up my parts in boxes. Another $3615 in bullshit labor fees. Over $10,687 and my engine is still not fixed. This shop should not be in business, they will defraud you out of your money! I finally got my rig towed out of their shop. The owner Buck Monson is a piece of trash, he runs a scam business and will lie and cheat you. Jim Jaeger, service advisor aIso is a lying bastard who deserves to be locked up for fraud and deceptive service. I hope they will all get justice soon by the state of Iowa. They need to pay a huge fine and have their business license taken away for their crimes. This is not their first scam and deceptive service and fraud. I'm sure this happens to hard working truck drivers alot, they have a hidden agenda when you don't pay for their High Markup on the parts you have to buy from them.

Unprofessional management & incompetent staff! The…read moreincompetency of the service staff was surpassed by managements' feeble attempt at customer satisfaction! A spur-of-the-moment decision for a Labor Day weekend trip led me to the Dubuque ExpertTire for a pre-trip oil change and multiple-point inspection. On the highway, five minutes into our trip I noticed white smoke in the review mirror then noticed the oil-pressure reading ZERO! I quickly decelerated from 70 mph and shut-it-down on the shoulder. A quick check under the hood revealed the oil filter was missing...and oil all over the place, including the sides and back of my Tahoe! I called "expert tire" and they said they would send a tow truck which I said I don't have time for that...all I likely need is someone to come out with more oil, a filter and towels to wipe the oil off the windows so I could continue our trip. After pleading with the condescending manager, she agreed to send someone (five miles). Perhaps sensing my frustration, upon arrival, the young man expediently and politely got my family back on the road. The manager told me to stop in after the trip and she would "make things right". What a joke! She gave me certificates for two free oil changes that expired at the end of the year ...and it was now September 6th! I just shook my head, walked out and threw the certificates in the trash. She lost a potential long-term customer and gains an increasingly bad reputation.

Incompetent - do not go here -simple oil change turned into nightmare when after leaving and…read moredriving a few miles indicator on car showed "low oil" - looked under hood and car and oil everywhere - oil filter cap loose and apparently also drain cap not tightened - called "expert tire" and they said they would send a tow truck which they never did thus after waiting and calling them back with no response took car to BMW dealership after having to stop to add 3 qts of oil on the way - this could have caused major damage to a very expensive car and did cause major hassle and expense as it was - may sue "expert tire" for their incompetence - would give no stars if could and they will be hearing from my attorney

After 14 months of trying to get my diesel pusher motorhome fixed at various Freightliner dealers…read morearound the country, the service department found the problem right away. The "big boys" in Nashville, TN had it 3 weeks and could find nothing. There's something to be said for these mechanics that have hometown pride. All my service work will be done at Don's in the future.

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