My 15 year old cat was mis-diagnosed for a bronchial infection. Got antibiotics for that, turns out…read moreit was a brain tumor. She died today. But to add insult to injury, I was blamed she was sick because she needed dental work for $2000+ that I was saving up for. Cat lovers or money lovers?

Friendly service! Clean office! Quick appointment availability! Wellness callbacks after visits!…read more Good listeners! Put up with my grouchy, fat, old man cat who hates strangers! Has office cats that let me scratch their butts!! Our family has been taking our cat to this office for almost two years and we enjoy it. The staff are friendly, they are great about taking concerns seriously when you call, and even still try to pet our mean old man when he comes in (even though he wants no parts of that). Only reason I can't give their office five stars is because they are rather expensive. Other than that though, I would absolutely recommend taking your feline family members in to see them! Make sure to give Bon Bon a scratch while you're in.

We always get the best care for our fur babies! Appointments are easy to schedule and work great…read morewith our availability! We always have positive interactions with all the staff (both in person and on the phone)!

Our skittish dog feels safe at the Cottage clinic. She usually shakes when visiting the vet until…read morewe found this group. Their professionalism is impressive and they've dealt with every strange upset my dog can find. They're great.

We have been taking pets o BRAC for years. I am always impressed by; * the knowledge of their vets…read moreand support staff, * their caring customer service approach, * the fact that they take the time to explain things, * the fact that they explain costs that a client will be incurring in advance of doing work, and are willing to work to meet a clients budget if necessary, * the fact that they follow up after care has been provided, if the situations calls for this.

I have had a lot of dogs over the past 30 years. BRAC is the only place I trust with my 1.5 year…read moreold Morkie. We have tried other places but we have never experienced the level of care and compassion that we feel at this Vet Clinic. My daughter in law is a Veterinarian in Chicago and she is very impressed with Dr. Neuman's care of our little guy. And, as a Doggie Mom, I adore Dr. Neuman. He is quite wonderful!

This was a vet recommended to me by Indy feral cats. I have some wonderful cats, but since they…read morewere born outdoors and did not get socialized early enough I refer to them as my indoor feral cats. I was extremely nervous about getting one of my feral cats in. The staff were very knowledgeable and un phased by a difficult cat. My cat Sophia was challenging once we got her out of the carrier. I could not get her back, but the vet was un phased and able to get her under control enough to get her shots. I was very grateful for their help. I will definitely be back if needed since many vets will not see feral cats.

Dr. Keeker and his staff are amazing....they truly care about every last animal they see....The…read morerates are more than reasonable... Dr set a broken bone for one our youngster cats...surgery to put a pin in from his hip to knee on hind leg...$800 Anywhere else up to $3000!!! He has done spay/neuter service.....$350.. Low Cost Spay Neuter is less expensive euthanasia for several of our older animals...$100...you can check around and know his pricing and care more than reasonsble and they do a great job!!!

took my girl here because she was red on tummy and the doc couldn't figure it out. Went elsewhere…read moreand it was just an allergy and a pill takes care of it. Also tech there was weird and rude, using endearments like "honey" or "sweetie" in a nasty tone. ick.

Very personable with lots of experience. Will take the time to explain tests. Conservative approach.read more

Wow! Extremely happy that I finally found my veterinarian. Dr Falcone is wonderful. She is very…read moregentle and caring. It is a little tiny veterinarian but they're growing, and I'm so so happy I found this place. I took my cat Pumpernickel in just for an initial appointment so that I can set him up with a veterinarian, transfer his records over there and get him started with a vet. Parking is convenient you can park right in front of the building. Thank you Dr Falcone for a pleasant visit and my female cat Macie will be going for her first meet and greet appointment next week.

I took our foster dog here for her spay surgery. She is a special girl rescued from a puppy mill,…read morewith all the emotional trauma that you'd expect. They were so patient and good with her. I cannot comment on the prices, as the rescue paid her bill and I never saw the pricing. I've taken animals to Dr. Falcone before. She is wonderful with animals and has a fantastic bedside manner with their humans as well.

Best vet around! They love my dog like she is their own. My dog has a surgery last week...and I…read morecalled crying worried about her incision. They didn't even check their schedule. I was able to bring her right in and they took care of her. Dr Lee and his staff is beyond amazing! Thank you!!!!

"Dr. Dave" Fenoglio is Augusta Animal Clinic located on 71st Street just west of Georgetown Road…read more If you desire only the best possible care for your pet then Dr. Dave is the vet for you. He's been our family vet for over 20 years and he is admirable! He's worked wonders on several of our dogs that others had written off due to age. He never recommends surgery before testing vital organs and he treats your pets as he would his own. We're seen his dedication and compassion for family pets battling cancers, tumors, heart worms, arthritis as well as yearly well-pet care. Dr. Dave and his staff are authentic, compassionate pet lovers who are focused on taking exceptional care of our precious fur babies. Meet him once and you'll appreciate his meticulousness and diligent devotion to his profession.

We've been going to Dr. Brady and the BAC team for over 10 years now. The staff is friendly and…read morehelpful. The facility is modern, clean, and spacious. There is no one I would trust more than Dr. Brady with my fur babies! She is always willing to look into new information or consults with other veterinary experts. We had been having troubles with integrating a new cat with the resident cats. She referred us to a great behaviorist who provided some awesome recommendations. We've moved farther from Brownsburg now, but I still drive the extra distance for the best care with an awesome team.

My dog has been going here for the past couple of years and the staff & vets have been wonderful to…read morework with. Always easy to get in and attentive to our needs. Highly recommend for all your pets!

We are so grateful to have a vet in downtown so close to home, and especially appreciate Dr…read more Wiggers. She has been such a wonderful vet for our special needs dogs, and she really cares about them. That means so much to us, and we are grateful.

Dr. Wiggers and staff have been taking care of my siamese cat, Lilly, for years now and previously…read moremy calico, Pebbles, before her passing last year. I highly recommend this practice for their professionalism, empathetic gestures, patience and value. Also the team at this business as been very safety conscious during the covid crisis, which I highly respect. We've since moved to the northside of Indy from downtown and will continue to bring Lilly here.

10 years, 28376 visits, and $2766532 later (approximately), I feel an updated review is in order…read more I still stand by my original review and have continued to trust Doc Haas and the staff at VCA with all of my fur babies over the years. Every visit and dollar spent has been worth it - and I will not go anywhere else. Ever. Even in the saddest of times when we have had to make tough decisions, the staff here remains the most caring and sensitive I have ever encountered. Lori at the front desk and Jill in the support office have been constant sources of joy - as has Randee our loyal tech - and the others. I just cannot say enough good things about this office and staff. If you are looking to change providers or to establish care, I have zero reservations about recommending VCA. Tell them Lola and Tito's mama sent ya!

I cannot recommend VCA West 86th St. Animal Hospital enough. Dr. Haas, Paige, and Jamila were…read morephenomenal today. It has been a two-year journey of attempting to get routine bloodwork done for Jax (per my request). Jax is the sweetest and I always warn the staff that he's not mean, but when he's over it... he's over it. First, VCA's use of technology makes checking in and checking out seamless. There is zero time spent waiting in the lobby with other anxious pets--this is likely appreciated by both clients and their pets. Second, I have never had to wait. There's never downtime. Any and all opportunities to reduce anxiety among pets is taken. Now, the hallmark reason I feel obligated to write a post to commend VCA West 86th St. Animal Hospital--the health and wellbeing of the patient is prioritized above all else. Far too many times, animals are pushed beyond their limits and subsequently traumatized for life. Dr. Haas, Paige, and Jamila take all measures to assure Jax remains as comfortable as possible during his appointments. Last year (after our failed bloodwork attempt), Dr. Haas recommended that I request some anti-anxiety medication for Jax prior to his appointment this year. Needless to say, Jax is Jax and I wasted three capsules in my attempts to successfully medicate him. Prior to my appointment this morning, I received a call from VCA West 86th St. Animal Hospital to see if I was able to medicate Jax. I informed them that my attempts were unsuccessful and I was reassured that we would play it by ear. This is how I knew I would never take Jax to another veterinarian. Dr. Haas, Paige, and Jamila have NEVER forced Jax beyond his capacity. Jamila demonstrated this from the start. Jax was comfortable in my lap, so Jamila offered to measure Jax's vital signs while he was resting in my lap. When it came time for Jamila to measure Jax's temperature, thermometer probe near Jax's ear = claws out. Jamila immediately withdrew attempts so as not to upset Jax further. I offered to attempt to measure Jax's temperature in private once Jamila left the room, but Jamila responded, "There's no need to get him worked up." Love this! Dr. Haas was made aware that my medication attempts were unsuccessful, so she knew her time was limited before Jax started to put up a fight. During Jax's exam, Dr. Haas began with priority items: checking lungs, teeth, organs, and finally his vaccines. Everything beyond the necessities was extra, which I am eternally grateful. I reiterated to Dr. Haas that I understand the importance of obtaining bloodwork, God forbid Jax fall ill and we have no baseline to which a comparison can be made. Dr. Haas provided tips for medication administration to me while we made sure Jax was safe and sound in his carrier. Dr. Haas knew that attempts of bloodwork (when unnecessary) would push Jax beyond his limits and offered an alternate appointment opportunity to us when we can assure Jax is in a bit of a better mood. I cannot recommend VCA West 86th St. Animal Hospital enough!