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    Thousand Oaks Pediatrics

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    6 months ago

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    Coastal Kids - Thousand Oaks

    Coastal Kids - Thousand Oaks

    3.7(31 reviews)
    1.5 mi

    We love Coastal Kids Thousand Oaks!…read more Having a neurodivergent and medically complex child can often overwhelm the medical community, which is incredibly disheartening. It has become increasingly difficult to find providers who will truly take the time to listen and problem-solve rather than categorize patients based on diagnosis. Too often, families are sent on their way with little guidance and the hope that things will somehow work out. Out of the 60+ doctors we have seen during my child's 15 years, we can count on one hand the providers who didn't treat us like just another number. We feel very fortunate to have found Dr. Chi, first through Los Robles Pediatrics and now at Coastal Kids. While our medical journey has been challenging, Dr. Chi has remained professional, compassionate, and incredibly dedicated. She consistently goes above and beyond to ensure my child feels seen and heard, which is rare these days. If she doesn't immediately have an answer, she takes the time to research and always follows up with one. Her guidance has been instrumental in helping us find specialists for my child's complex diagnoses. We were also thrilled when the office transitioned to Coastal Kids. As ocean lovers, we absolutely love the nautical-themed office. The environment is clean, welcoming, and well organized, and we especially appreciate the separate entrances for well and sick patients. The entire front office staff has been wonderful. They recognize and greet my child by name every time we come in, and they always respond when we reach out. The appointment text reminders are also very helpful. Over the years, my child has grown increasingly anxious about medical appointments and has struggled to trust the healthcare system. This office has helped restore some of that faith. We are incredibly grateful for everything they have done for our family.

    Don't bother coming here. They make you wait 30+ to see a doctor and then and additioanl 30+min to…read moreget vaccines. They charge a lot for a 10min visit with a doctor plus 1 hour wait. They used to be good when it was Community Pediatrics. Ever since getting acquired by Coastal Kids it's been horrible service.

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    Coastal Kids - Thousand Oaks
    Coastal Kids - Thousand Oaks - Newly renovated waiting area

    Newly renovated waiting area

    Coastal Kids - Thousand Oaks

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    Oak Park Pediatrics - Dr. Andrew Matthew, practicing pediatrics in the Conejo Valley for over 30 years.

    Oak Park Pediatrics

    4.2(59 reviews)
    8.3 mi

    I called Oak Park Pediatrics to schedule an appointment for my 4-year-old daughter, who has an ear…read moreinfection. Barbara told me that since we're new patients, we'd need to commit to switching our clinic to them, otherwise they wouldn't see her. I explained that we can't decide to change clinics before ever having a visit or meeting the doctors, this is not obvious to me. She showed no interest in helping and rushed to hang up. This makes me question their priorities: are they here to help sick children, or just to sign up new patients? A 4-year-old with an ear infection was turned away because I couldn't promise loyalty to a clinic I've never even visited. It also shows what kind of person is answering the phone when you need help most, and that's exactly the moment a practice should be showing compassion, not indifference. This interaction says a lot about the values this practice operates with.

    Booked an appointment with Dr Andrews on recommendation--got a prescription for a compound for my…read moreson's eczema. Healed his skin beautifully. Fast forward 6 yrs later and his eczema is flaring up. Called this office just to see if I could get the prescription re written. It was an emergency and I called to see if it were possible. The receptionist has this tone--like my questions were obvious or stupid. Not a good look We don't need negative energy. Dr Andrew was great but this gal that answered the phone needs some sunshine. SMH.

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    Oak Park Pediatrics - Dr. Jessica Hochman has been practicing pediatrics with her father, Dr. Matthew since 2011.

    Dr. Jessica Hochman has been practicing pediatrics with her father, Dr. Matthew since 2011.

    Oak Park Pediatrics

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    Dr. Kimberly Caputo - Cast

    Dr. Kimberly Caputo

    3.4(21 reviews)
    2.1 mi

    I took my daughter to see Dr. Caputo for evaluation of joint pain. From a technical standpoint, I…read morehave no concerns with Dr. Caputo's clinical knowledge or medical skills. Unfortunately, the interpersonal aspect of the visit was deeply disappointing. Throughout the appointment, Dr. Caputo was consistently condescending and belittling toward my daughter. During discussions about medication dosing, she made multiple comments that amounted to weight shaming--on three separate occasions--which were unnecessary and hurtful. The impact of this interaction was significant. My daughter left the appointment visibly upset and felt so uncomfortable that she does not want to return for follow‑up care or proceed with the recommended treatment plan. This experience showed a serious lack of professionalism, empathy, and respect for a patient, especially an adolescent who is at a highly impressionable age. On a positive note, the front desk staff and medical assistants were all amazing and made the intake and discharge process smooth and pleasant.

    My wife had told me how ridiculously long the wait would be (even by doctor's standards)…read more We were sat in the room for 45 minutes (after a 30 minute initial wait), with zero interaction from staff. No one said, "the doctor will be in shortly." I actually thought maybe we were supposed leave after the X Rays. I was irritated with the wait, but it got "better". My daughter wears a brace, and it has been recommended that she wear it for 18 hours a day. The doctor asks if she is wearing it to school, and my daughter says no. Then she proceeds to tell me 4 different times how important it is to "get the hours in". Making assumptions about our morning and afternoon routine. We have a 5 minute drive to and from school, and she's in school for 6 hours. From other reviews it looks like she's one of the only options in the area. I would rather sit in my car, in traffic for an hour and a half, and have a 20-30 minute wait, than wait 2 hours for a 5 minute condescending opinion from a doctor who makes assumptions.

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    Dr. Kimberly Caputo - Cast

    Cast

    Dr. Kimberly Caputo - Cast

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    Dr. Kimberly Caputo

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    Thousand Oaks Pediatrics - pediatricians - Updated September 2026

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