I have used 3G for weekly pool maintenance and equipment repairs + upgrades for over 5 years, and I have been very satisfied with their work. They are responsive, informative, reliable, fairly priced, and friendly. Because of this, I have recommended them to neighbors and friends. There were various problems with other pool service companies I used in the past, and it's been great that I don't have to worry about my pool because 3G takes care of it all! read more

Three Generations Pool Service - Pool Cleaners Near Me - San Clemente, California

They are very respectful caring and knowledgeable. My pool was green another wanted to replace motor for $3k and they took care of it no need to replace by using shock solutions cleaning filter and replaced seals pool became crystal clear. Ian was awesome. read more

"3 Generations has been maintaining my spa for several years now. They have kept it in great condition and when repairs were needed they were efficient and all needed repairs were done in a timely manner & reasonably priced. They are a great resource." Ward F. read more

We purchased a home and it needed pool repairs done immediately. Ross had someone out to put a new pump in the very next day and they've been cleaning our pool weekly since then. Very good guys. Great customer service. read more

great service, excellent communication. always on time and very friendly. I have been very happy with them for years.

Let me tell you why Three Generations Pool and Spa Service is so great!!! Not only are they experts at what they do, ...they employ great technicians like Mario. When Mario sees something that needs to be done, he takes care of it! It is rare and refreshing to have a company that you can trust. 3 Generations (949) 989-4990 read more

Very responsive. Always do a thorough job and provide service quickly if we have any issues with our pool."

"I have been using Three Generations Pool Service since September 2021. I have older pool equipment that is not user friendly. Every time there is a power outage everything goes haywire and I have found resetting everything to be very frustrating. Ross and his team have come to my rescue many times outside my normal cleaning schedule. I really appreciate this level of service and professionalism." read more

"3 Generations takes great care of our pool. They never miss an appointment, they are very efficient and do all that is necessary when they come. Our pool has never looked better." read more

Three Generations Pool sure can keep a pool clean, but I would like to use this review to point out their great customer service. Ross gets back to me in a prompt manner each and every time. If you want a company that cares about their customers call 3G! read more

Three Generations Pool Service - Pool Cleaners Near Me - San Clemente, California

Three Generations Pool/Spa has been great over the years so I thought I would give Ross and his team the credit they deserve. My pool looks great all year and I do not have to worry about it. This customer is a happy camper read more

Three Generations Pool Service - Pool Cleaners Near Me - San Clemente, California

Our pool was green more than it was blue until we found Three Generations Pool Service. They actually show up. What a concept. Call them for all your pool and spa needs. read more

Three Generations Pool Service - Back to Blue - Pool Cleaners Near Me - San Clemente, California

Three Generations has been doing our pool for about a year and they are fantastic! Ross and his crew really know how to clean a pool and provide a great service. read more

Three Generations Pool Service - Pool Cleaners Near Me - San Clemente, California

3 Generations Pool Service has been taking care of our spa for about a year. In that time we have had multiple big issues because of lack of care from previous owner. Ross and his team have immediately addressed the repairs in timely manner or identified them for our home warranty to resolve. The owner Ross even showed up to clean our spa when one of his guys was sick and couldn't come one week. He cares about his customers and makes sure they receive the services they need. We are currently having issues with our home warranty coming up and fixing repairs correctly . Within 1 day of calling Ross he had his repair team out and fully diagnose ALL issues the previous company failed to identify and falsely charged us for repairs. Home Warranty requested an invoice of work needed and Ross jumped to get it in immediately so that they can begin working and repairing the damaged equipment. 3 Generations is phenomenal and would recommend to anyone! read more

Liar, liar pants on fire. In the last week I've caught Ross Wilber, owner of 3 generations pool service in 2 BLATANT lies. The first one caused me to fire him, the second one pertaining to an alledged filter cleaning he tried to charge us for in our final closing bill that never happened. In both cases, even when caught in his bold face lies, he just double downs, refusing to accept reality or taking any accountability whatsoever. Lie #1: We had Ross' company maintain our pool for the last several months. I made it crystal clear both in writing and verbally that we wanted our pool to be maintained with the least amount of chlorine possible due to the chemical senstivities my daighter has. He confirmed this direction. Once we started swimming a couple weeks ago, sure enough, my diaghter breaks out in a rash. I checked the salt water chlorine generator and to my shock, it was set on the highest possible setting, instead of the lowest, as we had agreed. After approaching Ross on the issue and with multiple email communications, it became clear that he wasn't using the requested Orenda products we requested or using minimlal amounts of chlorine. I caught him in a lie asking him how much and how often he was using the Orenda products. He never directly answered the question and tried his best to wiggle around the topic, all while taking zero accoutnability or offering any apology. So we decided to end our service contract with him. Lie #2 2 days before we fired him, he had emailed us informing us that he would clean the pool filter on the next service day. We asked him not to, and he was fired before they came out for that week. To our shock, in the closing bill he tried to charge us for a filter cleaning that never happened. When we asked him about it (we assumed it was perhaps a billing mistake) he insisted that the filter clean was done, but that we could have it for free (wow what a great guy!). Based on the previous recent dealings with him, I suspected he was, again, full of **it. So I opened up the filter myself and the picture speaks for itself. The filter should be completely white when its just been cleaned, not solid green as it is in the pic. Bottom Line Dishonest, No Accountability, Unable to follow directions. ================== Update in response to Ross' reply on 5/25/2020: I have added a few pictures showing further proof of Ross' attempted deception. Please see payments and emails communications going back to Jan/Feb proving that we've been customers for several months, not 2 months as he stated. Also note that we have indeed paid him for several months of service. Please consider marking this post as "useful" if you feel that it may have helped you avoid a headache. read more

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We needed to change our pool service company. After loads of research, we went with Three Generation Pool Service and our pool has never looked better. Seriously, the difference was noticeable after the first week with them. They are affordable and come rain or shine. We are super happy. read more

I engaged Three Generations to replace the entirety of my pool equipment and to convert my chlorine pool to a salt system. Three Generations is an outstanding business with highly seasoned professionals at every level. Ross is a passionate leader who continues to lead his family practice into the future with traditional core values of honesty, dedication, and respect. He was willing to discuss options at length in order to maximize my satisfaction given a restricted budget, and provided comforting insight into the purchase process, from where the parts come from to his personal experience with using them. Arron, who installed the equipment, is extraordinarily competent, if even over-qualified. This Molecular Biology major with decades of installation experience completed the entire job in two days, which means that the whole process was completed in less than a week from the initial phone call. Arron has a great attitude, an inspiring confidence, is an engaging conversationalist, and is happy to go into detail about the function of each item as well as the chemical process happening within. He pre-programmed all equipment after installation, walked me through maintenance, care, and contingencies, and left the job site cleaner than he found it. In the end, it is my pleasure to endorse Three Generations to anyone who needs similar service, and desires passion, professionalism, and polish. read more

What can I say about this company except that they are the best!! We get amazing service and our pool always looks beautiful. Ross is always available if we have questions...he either takes our call immediately or gets back to us within several hours, but he never leaves us hanging. More important than the condition of our pool, is the integrity of the company, especially Ross. Our pool was built in 1997 and we did a full remodel 4 years ago but we did not replace our equipment as it was not needed at the time. Apparently we had the top of the line equipment put in back in '97 so we have definitely gotten out moneys worth. Last week I called Ross to have him check our heater since it does not seem to be heating quite as fast as we would like. They came out yesterday and called with their findings today....he said that the age of the heater is the factor, not the unit so there is not need to replace it right now. I was so impressed with Ross because we fully expected to be told that we should replace the heater. Ross simply said it doesn't need it yet. He could have quoted us thousands of dollars to replace it and we would have done it. With businesses hurting these days because of Covid-19, he could have made decent money on replacement and labor but he stood true to his word, honesty is more important. I appreciate Ross and his team for being honest and truly caring about their customers. Thanks so much, Ross and team....you are all truly the best. Suzie Mendoza read more

Three Generations Pool Service - Mendoza pool - Pool Cleaners Near Me - San Clemente, California

I have been a happy customer of 3 Generations Pool Services for a couple of years now. My main contact Ross has been a true pleasure to work with. He is knowledgeable and responsive and has on many occasions stepped in to fix an issue well outside of traditional business hours. The company charges a fair price for an exceptional service. I would be happy to recommend this company to any one in need of pool services and maintenance. read more

They are great to work with. Extremely responsive. Quick diagnostic and fix recommendation. Pool works great and I highly recommend calling them. read more

Three Generations Pool are extremely responsive and great to work with! I have never had my pool so crystal clear as I have since they took over the maintenance. I highly recommend their team. It's unusual to have this outstanding customer service ! read more

I can not say more about this company since I have been put through the ringer by many pool/spa companies before I found Three Generations. At the time I was just looking for someone that would just actually show up at my house each week, but they take it a step farther. My pool has never looked better. They are clean, respectful, friendly and have a wealth of experience and knowledge in the pool/spa industry. read more

Great repair work- Ross did an amazing job at my uncle's pool. Pleasure to deal with, and the prices were extremely reasonable too! The pool was originally extremely dirty, kind of green, with some broken equipment, but after a service and some cycles of cleaning, the pool water was clean and the equipment working as if it was brand new again. Would definitely recommend working with these guys. read more

Well the name lives up to the hype. Three Generations in the pool and spa business says it all! Ross and his team do great work from top to bottom week after week. Call this company if you want your pool and spa sparkling all year long. We managed to find them through a recommendation, and we couldn't be happier with the results. Awesome employees with great customer service. What more can you ask for! read more

Ross runs his company like an actual company and not a fly by night service that you never know if they are going to be there for you or your pool when needed. They show up every week and make my pool look great! I would highly recommend this company if you want to stop worrying about your pool and let a true professional take care of it. read more

Three Generations has been providing great pool service for our family and friends for many years. Ross the owner is dedicated as he ensures that our pool and spa is looking great year around. I have referred many people over the years and they all have had the same results, which is complete satisfaction and happiness! I highly recommend this company for all your pool and spa related needs. read more

I have been pleased with the both the quality of weekly maintenance and repair/replacement when service issues arise. Ross responds quickly every time I reach out and I appreciate his ability to get things dealt with efficiently and effectively because he has such a solid team. read more

Pool service started out good for the most part but has really gone down hill fast. No show for three weeks and my pool went green. Made tons of promises to come out and clean our pool only to no show again. While they did finally resolve our green pool they continue to no show for cleanings. The last guy they sent out was on his phone the entire time he cleaned and didn't bother cleaning out the skimmer baskets. Once again they were a no show this week so we have cancelled service. Too many empty promises, no shows, and not about to let my pool go green again. Do yourself a favor and stay away from this company. read more

Three Generations Pool Service - When your pool guy fails to show up for three weeks - Pool Cleaners Near Me - San Clemente, California

We have been through many different pool companies over the years but have finally found one that has stuck! Ross (the owner) does everything he says he will in a prompt and professional manner. His communication skills are great as well as he always gets back to me right away. I would highly recommend this company for all your pool and spa service needs. read more

Excellent price, excellent costumer service and very friendly. I would definitely recommend them to anyone that needs pool and spa maintenance or repair. We had them hook up a new hot tub to existing electrical and replace a pump that was leaking. They are honest, efficient, friendly and well priced. read more

Excellent pool service. Guys are always on time, fast, efficient and thorough.

4 areas that I look at when evaluating any business: *Quality of services offered and performed *Quality of and the manner in which the employees conduct themselves *Cost of service, obviously *How the company resolves disputes No company, or individual is ever going to be perfect 100% of the time. As humans we are immune to perfection. Mistakes will be made, regardless of our best efforts. So, 3G Pool service has been our pool service company for several years and I can honestly say that they make a herculean effort to achieve the mark. Our service tech is timely, personable, and knowledgeable. Further, they have not attempted to sell me anything I did not need. Cost of services received is quite competitive, certainly better than our previous provider. But it is the last category that I personally feel that 3G excels where other providers have failed. 3G has stands behind their work! Over the years that we have been using 3G we have had only two (2) incidents where one of their techs made a mistake. In both cases, Ross, the owner stood up, took responsibility, offered and delivered a satisfactory resolution. No bickering or finger pointing. To me that has tremendous value. At least that's my experience with Three Generations Pool service. Can't imagine yours is going to be any different. MW read more

I have been a pool owner for a few decades I had one person who was like a scientist with the chemicals and knowledge the first 10 years. Great service people are so hard to find. My heart sunk when he told me he was going to quit doing the pool cleaning business and sail around the world very interesting man. I said Kevin how are you going deal with that Cape Horn situation he said it's a challenge I've always wanted to succeed at . And I have to try before I get too old to do it solo. The Chilean Navy rescued him near death with his leg severely cut an infected. At Cape Horn. Kevin came back from a miracle but decided not to go back into the pool cleaning business. We went thru four different cleaners in three year. Three completely incompetent ones and one dishonest. My daughter Brianna said dad you know Scott Sanders started a pool service business. This was at a time when I was in a total bind. I was so excited and ask Brianna to give me his number right now. I knew Scott was squared away from watching him grow up and I knew he was a completely honest person that whatever task he was to perform he would learn the best possible way to do it. Scott had been my man for over 10 years when he notified me they were selling his business to become a fireman. I was so proud For Scott but was also saddened that I would lose not only the services but the consistent exchange of our personal friendship. Scott can tell you, I was very hesitant as far as being comfortable not knowing who I would be dealing with. Scott assured me "Brad I didn't sell my business to just anybody I waited until I knew I had the right organization for my customers. " that was all I needed. Organization is the operative word Scott used. The company's name is Three Generations and there's a reason they have been around for Three Generations, absolutely impeccable service and response times. Completely professional,every single individual I've met from the owner, to the pool cleaner, service man sub contractors for special needs has been a gentleman and a person you feel like making friends with. On a scale of 1 to 10 there are 11. I publish South Coast Magazine so I'm pretty easy to find on the web. if you want a direct recommendation from me feel free to give me a call. If they were one phrase I would use to describe this company it is professional proficiency and absolute TEAM WORK. Thank you Ross and TEAM P.S. dealt with Sandy in accounting recently because I had missed a payment and she was just a joy to work with and put me on automatic withdraws every month. Everything is proactive with this company.I'm trying to post five stars or so for some reason the platform every time I try to exit only leaves at four just for your knowledge read more

Simply the best pool service around!! Ross does a great job - really knows his stuff. We have a large pool and he keeps it looking great. Also he's great about being flexible with coming a different day if we're having a party. He even made a special trip out on Memorial Day to get our pool cleaned up. Amazing!! Highly recommend him and his crew. Nice people and they do a great job!! read more

We've been pool owners for 15 years. Our previous pool service retired and passed us along to Ross and Three Generations Pool Service. We couldn't be happier. They are consistent, friendly, professional, timely, and easy to communicate with. Highly knowledgeable and take great care of our pool and equipment. We strongly recommend Three Generations Pool Service. On a bit more personal note, one day we had some uninvited solicitors at the door that weren't leaving with no for an answer - once they finally left- Ross stopped in to check if we were ok, he noticed what was going on and waited near the home to make sure they left. He was professional and kind. Left me feeling renewed hope in humanity! read more

This is bar none the best pool service in all of Orange County. We have used many companies over the last 25 years and this team is the best! read more

I am so pleased that my neighbor recommended Ross at Three Generation Pool Service to us. Ross does not rush our service and our pool has never looked better. He is excellent with communication, whether by phone, text or email, he is always quick to respond. The prices are fair and the service is professional. I highly recommend Ross and Three Generation Pool Service. read more

I have received nothing but superb service and communication from Ross and his team. I was in need of a new filter and circuit board but all other companies I checked with were either way to expensive or were 3-4 months out. Ross delivered and had both parts installed in less than a week. This past week I had an issue that reduced the vacuum and flow into my pump and filter. Once again Ross was there the very next day, located the issue and had it repaired that morning. I have nothing but great respect and loyalty to a company that goes up and above to take care of their customer. Ross's group does just that. He has gained a new customer for as long as I have a pool. Thanks Ross! read more

I hired Three Generations after going through a couple of different pool cleaning companies and being less than satisfied with their service. I waited 6 months to write this review so I could give an accurate assessment. For almost 6 months I received great pool service. They were punctual and did a fantastic job of cleaning and scrubbing my pool walls. Unfortunately a component of my pool malfunctioned and it took a week for someone to come out and look at my pool. During that time my pool had to be shut off and in that time some green algae grew on one of my walls. My husband and I were less than satisfied when 3G finally came out to look at our pool and told us it was working just fine, even though at the highest setting our pool crawler was barely moving. I told 3G about the algae for two weeks the algae continued to grow until every wall was covered in it. Finally we called another pool company who was able to fix our pool problem and get our equipment functioning at it's normal speed. They immediately addressed the algae problem and within a week our pool was clean and no longer green. We have now switched our weekly maintenance to the other pool company. I gave Three Generations 3 stars for the good service they provided before the pool problems. read more

Wow!! For the first time I've found a pool service that actually shows up when they say the will. Over the past few years I have tried and used a number of other service companies to take care of my pool. Ross and his team are great. What is great is that he shows up and that he communicates. read more