They took $7000 from me and still haven't return it. I literally getting scammed out of $7,000read more

Since you guys flagged my review I'm here to write it again…read more This junk yard dealership is dishonest and sells you cars with missing parts. I hope they shut you guys down. I hope you are sued for every single scam deal you guys make.

David helped me out with my old Mercedes truck. He was kind, polite and his response was fast. I…read morecouldn't have asked for a more pleasant experience! Thanks

This kind gentlemen by the name of david on a Sunday afternoon was gracious enough to pick up my…read morehonda civic at the last min and gave me an amazing quote outside of the other competition. if you need your car lifted he's the man for the job!!!

I got a fair price and excellent customer service. The owner and partner went OUT OF THEIR WAY…read moreliterally, to accommodate me. They stuck to their 30-day guarantee and always commnicated with me despite the number of times I reached out. I would trust them to buy again. Thank you!

HORRIBLE DEALERSHIP! Be warned.. these people greedily value money over their customers. Customer…read moreservice here is terrible!! They sold a horrible car that was inoperable after less than 50 miles, the engine light came on while on the way from their dealership. Juan the owner then said. "I have to make money." So you all have been warned! This is the type of shady business they do! Very sad to have such unscrupulous people in the world!!

I purchased a Honda from AutoNation Honda of Hollywood and the odometer showed 18,000 miles, after…read morereceiving the title it says the odometer previous reading is over 34,000 miles. After I received the title and saw the discrepancy in mileage, I asked the sales manager if they had altered the odometer, He said no , that it was an error and they would correct the title. That was over a month ago and the title has not been corrected. I do not know why the title shows higher previous mileage than the odometer shows? They said they would fix the problem over a month ago and they have not. This really affects the resale and trade in value of this car

Went for service and got the car back with rattle, Checked under the car, screws and clips halfway…read morein or missing... Open the hood and more clips missing... what a nightmare!!!

To those that believe "We Pay More Auto" is shady, let me tell you, they are not. They are…read moreprofessional, efficient and courteous! I couldn't have asked for a better service/experience. They WILL offer more $ for your car than CarMax. Down here in Miami they're just across the street from them, worth stopping by before selling to CarMax if that's what you are leaning towards... I highly recommend them! Thank you "We Pay More Auto"!!!

They were very nice and definitely beat carmax's offer by a couple hundred dollars. If you are…read moreselling it is really a great service.

I sold my 1998 Honda Accord EX to Mark. He showed up on time, made me a fair offer and it was…read moreeasier than I thought! Car was gone in a couple of hours. He was also able to go out of his way to help me solve a problem with DMV and my title. I really appreciate dealing with someone who you can count on. I can highly recommend him as a stand up businessman!

I am extremely disappointed with the customer service I received. After my vehicle was junked with…read morethe license plate still on it, I requested a simple letter stating that I no longer had access to the vehicle or the tag to return it. Rather than helping me, the company blocked my number, and I never received any follow-up communication. This issue could have been resolved easily with proper customer support.

Excellent and very informative much better faster and offer you much more for your car than CarMax…read more They explained to me that my payoff as I saw it was not my payoff if they purchased it for me it would be less as they didn't have to include taxes etc. I thought my payoff was $18k and once they logged into my finance company it was actually $16,7 They offered me $16,4 so I only had to come out of pocket $300 to get rid of a car. Amazing deal I did not end up going that route because the Cadillac dealer offered me another $100 so I walked away from the car only paying $200. If I waited to turn the car in after end of lease I would have owed one more $600 car payment plus $2800 because I was 14,000 over mileage plus a down payment for the new car. So thanks to Car Drop educating me on my options I walked away winking. . I highly recommend them.

Final Update: Your response doesn't change my experience…read more The same vehicle that you described as having "thousands of dollars" in undisclosed issues was later inspected by CarMax, which offered me $4,500. That alone speaks volumes. Your entire response is based on your opinion of the vehicle's condition. Another national buyer evaluated the exact same vehicle and reached a very different conclusion. My issue has never been that you inspected the vehicle, it's that the preliminary expectation changed dramatically after I made the trip. If the vehicle truly had the extensive defects you describe, that should have been communicated more accurately during the appraisal process instead of after I arrived. This will be my final update. Readers can review both sides, compare the facts, and decide for themselves.

My husband and I went to look at the 2026 Chevy Trax at the AutoNation dealership in Pembroke…read morePines. I had already gone online to find the best price for the LT model. I was wanting the new blue model. I found a blue LT model on the lot with a low MSRP price. I went inside the dealership and was warmly greeted by Damiar Pennant and I told him that I wanted to know the best price he could give me on the Marina blue 2026 Chevy Trax outside. Damiar was kind and checked on the best price he could do. He got an awesome price with tax, new tag and title out the door. I said okay let's test ride it. The next thing I know I am wanting that car. Damiar was so wonderful and told me about all of the awesome features on the car and the car rode like a cloud. I signed the deal and gave him some money to hold the car and told him I would buy it the next day because I wanted think about it overnight. The next day I was picked up by Damiar and went back and completed the deal. The finance department got me in and out not taking too long and were kind and courteous as well. The Finance Service Manager's name was Jose Diaz and he got an A+++++ rating for completing the paperwork with me within 21 minutes even though I kept asking him a lot of questions. He was awesome just like my sales person Damiar. I met with the cashier whose name was Pamela and she was kind and courteous and she accepted my payment for the car. This dealership is top notch and made my car purchase experience the best I have ever had. Damiar introduced me to Michelle Barthelus the Assistant Service Manager. The Sales Manager also came over and introduced himself to me. Damiar put my new tag on my car and I was on my way as a proud new owner of a 2026 Chevy Trax. Damiar is an awesome sales professional and is always available if I have any questions. I highly recommend this dealership and Damiar.

I am extremely disappointed with my experience at AutoNation in Pembroke Pines, especially with the…read moreway the situation was handled by Ricardo, the Service Manager. I recently purchased a brand-new Suburban High Country, and the vehicle came with an issue with the driver's door. Air leaks through the door while driving, and when it rains, water gets inside the vehicle. Two days before my appointment, I called the AutoNation call center and clearly explained the problem and that I would need a loaner vehicle because I rely on my vehicle for work. The representative told me that I needed to schedule the appointment at least two days in advance in order for a loaner to be provided. Based on that information, I scheduled my appointment and arrived expecting AutoNation to honor what I had been told. When I arrived, Ricardo told me that he could not provide a loaner until GM approved it and the vehicle was inspected. After the service department inspected the vehicle, I was then told that the body shop also needed to inspect it and that they could not tell me how long the process would take. I made it very clear that I had no problem leaving my vehicle there for the necessary inspection and repairs. My issue was that I needed transportation while they kept my vehicle. Instead of providing a solution, I was left going back and forth after specifically following the instructions provided by their own call center. This is a brand-new Suburban High Country with an issue that was present when I received it. I expected much better communication, customer service, and support from AutoNation, particularly from a Service Manager. My experience with Ricardo was frustrating and disappointing, and the information I received at the dealership did not match what I was told by the AutoNation call center. Customers should be able to rely on the information they are given when scheduling an appointment. I hope AutoNation management reviews how this situation was handled and takes steps to prevent other customers from having the same experience.