Update! If you have not done so, please read my original review! Letting this business handle your repair will be like throwing twenty knives in the air and hoping none of them come down on you. read more

If you need your car repaired and also want AMAZING customer service, this is the place. Jimmy has been a lifesaver - TWICE with my Honda fits. The first time I had a damage over 6k and my car looked brand new. This second time, I was hit at the back, just got it returned and I cannot be happier. Jimmy kept me in the loop and is there to answer any questions. read more

Premier Collision - Body Shops Near Me - North Miami Beach, Florida

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Received a reasonable quote. The staff was friendly. Was easy to schedule the appointment. However, I found that going forward, calling to discuss pickup/drop-off was very difficult, as no one was answering the business phone; the girls that had been working the office when I first came in for a quote were no longer there. The owner explained that they were going through a relocation. The job was finished quickly and on time. The work was done fairly well, however, I did have to return for some minor touch-ups, which they easily accommodated. *The color that they painted the door is not a perfect match to the rest of the vehicle. I did, however, notice that there was a 1.5 inch scratch all the way down to the metal on the hood of my car that wasn't there when I dropped it off. When I picked my car up, the hood light was on and the hood wasn't all the way latched and I had to close it; not sure why the hood had to be lifted at all. When I noticed the damage and brought my car back in, I brought it to the attention of the owner. He said it looked like someone opened the hood while the wipers were on and it scratched it. Again, it wasn't there when I dropped it off and as it's a new car, I've never had a need to open the hood. The guys had no problem putting some touch-up paint on it while I was there, but it looked so bad, I had them remove it; even one of the guys at the shop said it "looked like sh*t." I found the situation frustrating but didn't want to make it any worse, so I said that I would just do it myself. Unfortunately, this means that in addition to the $450 I paid to the body shop, I have to spend an additional $40 through BMW to buy the paint to repair the damage that the body shop caused. Overall, the experience was OK and the staff was friendly and accommodating, but due to the difficulty in getting ahold of them and the new damage to my vehicle, I would not return. read more

Premier Collision - Body Shops Near Me - North Miami Beach, Florida

Excellent customer service! It truly is difficult to find a reliable car repair shop but to find one that's reasonably priced and honest too- can't beat that! Jimmy, Felix and their entire team were so professional and helpful through the entire experience. My car was finished in a reasonable time with Jimmy updating me on the progress and even sending me pictures of the work being done. I was so happy to see my "baby" (car) look like she was never in an accident! Very pleased with the results and the overall experience, thank you again to Jimmy and his team- good people with great professional results! Best shop in Miami Dade! read more

I don't have much to say other than amazing services and follow up communication is A++. Frank was great from beginning to end! I was able to get a quick estimate and had my car back almost new within days. Needless to say I have already referred their services to coworkers and friends. If I ever need work again I will definitely come to them! Thank you guys!!! read more

Wow! I am in complete awe! Had a small incident and didn't know where to go and who to call. So Yelp came to the rescue! Premier Collision is a service of its kind! Contacted them as soon as the incident occurred and received a response within seconds. Came in the following day to get my bumper and grill checked out and Jimmy was very quick, honest, and attending. Jimmy, thanks for the great customer service and answering all of my questions and concerns. I'll definitely recommend Premier Collision to anyone who needs a fast paced and honest car collision service. They won't rip your pockets off! Very friendly and caring employees! Don't hesitate in coming in Premier Collision. You will get all of your needs and wants without any doubts. read more

I recently visited this place as I used to get my car's body work done from them. I've used Premier Collision before to get my car fixed, but I was shocked this time around. I went there to see that Dario, the previous manager, and the old staff were all gone, and was replaced by people who either don't want your business or want to scam you out of your money. The lady at the front desk was very rude and won't even bother to call one of her employees when I said I was here to get a quote to fix my car's bumper. She was too busy chatting with a friend of hers and ignoring a potential client. Then when finally someone gave me a quote, it was unbelievably high! I am quite knowledgeable when it comes to automobiles, and I was not going to fall for it. What they gave me a quote of $2500 for, I got it done for $400 somewhere else, with great quality of work. And, they got it done quicker than Premier Collision told me it's going to take. I used to take my car here when Dario, the previous manager, worked there. I'll never go back there and won't recommend this place to anyone either. read more

My boyfriend accidentally broke the door handle on his car. He's an Uber driver part time, so this was actually kind of a crisis for us financially. A friend recommended a body shop in Aventura which turned out to be closed. We used Yelp to find Premier Collision and raced over there an hour before it closed. The manager John greeted us warmly and, upon discovering that the car door wouldn't open, vowed to solve our problem as simply as possible. Within 20 minutes, John had the door open and the new handle on. He was even able to paint the door handle for us and the price was much more reasonable than expected. I have some minor scratches on the back end of my car and I will be returning for an estimate and we're recommending Premier to everyone we know. They seriously hooked it up. read more

jimmy is AMAZING!! Let me tell you!!! I found him on google just like y'all doing right now and I called him this morning he responded super fast. Gave me his number to text him photos, i arrived at the shop after work and they took care of my dent in MINUTES. LIKE YOU WANNA TALK ABOUT AMAZING!! I was having a horrible day hysterical and he is so super sweet and honest and takes the time to make sure you and your car is taken care of the right way that you don't have to worry!! read more

I had a very positive experience working with Premier Collision on the repair of the back end of my SUV. I was in need of a repair for a banged in bumper and scratches on my car. Before I chose Premier, I researched several auto body shops in the North Miami Beach area and chose three shops to visit & receive quotes from. Robert at Premier Collision provided me with the most competitive quote and he was most genuine in trying to help me. He helped me save even more money by suggesting his coupon on Groupon which was well worth it. I saved a few more hundred dollars. Robert also referred me to his car rental contact, which provided a special discount for being a customer of Premier. The car rental company both picked me up and drove me back to Premier. Robert kept his promise to repair my vehicle within just a few days which saved me money at the car renal company. The quality of his work was great and his guys even cleaned up a scratch for me that I wasn't expecting. The back of my SUV looks brand new. His detail guys provided a nice cleaning/polish before I arrived. I have no complaints regarding my experience with Premier. I recommend others to use Robert and his company for repairs similar to mine. I will use him again should I need auto body work in the future. read more

I do not recommend this shop- I am very frustrated and angry- my car has been there 1 month for a replacement bumper, and they keep telling me my car is ready, and I am still waiting. Their communication is very poor, they promised me my car would be ready twice and I am still waiting. DO NOT USE THIS PLACE- YOU WILL BE VERY DISAPPOINTED! read more

Friendly and excellent service, Premier Collision is my new body shop for all my car needs. Jimmy was truly a professional, and explained the entire process unlike other body shops that keep you in the dark of what's going on. All my questions and concerned were answered over the phone and in person with the full detail of the job and time frame. Highly recommend this place to anyone who is in need of a body shop. Will be returning soon. read more

My car was wrecked twice in 3 months...the first time I took it to Premier for nearly $8,500 worth of damage, although it took quite some time (nearly 40 days) for the work to be finished I was very satisfied with the results. I had the car back for a bit over a month and someone smashed into my front end. I immediately thought of Premier and decided they were the perfect choice for $10,000 worth of damage this wreck caused. I WAS WRONG!!! The car was towed to Premier on June 29th and I was told 4 weeks to finish. After being told the car would be ready on 5 different occasions, I was finally fed up and told them I would be picking the car up August 12...44 DAYS LATER...when I arrived at the shop I was told all the car was missing was the front grille (which was on back order). By the time I drove 20 minutes to get home, I had a list of 15 things that were not done or still broken...to list a few: 1. cruise control did not work 2. check engine light on (what repair shop returns a newly fixed car with a check engine light on!?) 3. a painted bumper that felt like sandpaper 4. dirty finger prints all other the interior airbag trim work 5. the gear shifter cover broken 6. passenger window did not roll down with dirvers control 7. the ABS light on 8. Side airbag trim work popping off 9. a new headlight with water vapor in it 10. a new rearview mirror that falls off going over speed bumps 11. an alignment jobs that when going straight the wheel has to be turned 45 degrees...and I can keep going. I immediately told the owner who replied with "I am very sorry but i will correct it" After not having a car for 44 days, the last thing I wanted to do was take it back into the shop but I did. I also brought a list of the items that needed repair. I was promised THIS time that it would be fixed in 1-2 days. 3 days later and 15 phone calls later, I was told I could pick the car up. I arrived to the shop to find out that the check engine/ABS lights are still on, cruise control still does not work, the paint was never fixed and really the only thing that was fixed was the headlight. SO AGAIN...I called the shop and let them know I would be dropping the car off AGAIN! This time I was told that the owner was out of town and did not over see the work that was done. BS! I was promised it would take 1-2 more days...3 days later and 10 more phone calls I was finally told I could pick the car up at 4. When I arrived the car was still getting an alignment. After waiting an hour and a half I was finally about to get my all fixed car (the date was SEPTEMBER 14th...75 days after the actual wreck!). I was so excited. Finally I am driving around and realize my cruise control still does not work even though my knee airbag cover was bent off to access the CC cables...now that the cover it bent, it does not clip back in place and has a huge gap...the problems do not stop there...the check engine light was back on, my headlight was missing a lightbulb, the dirty finger prints, just kept adding up, the alignment is still off...,the gear shifter gets jammed since the cover was never fixed, the rearview mirror still falls off. and the list just does not end. I thought bringing this shop $18,500 worth of business in three months would help me have a car that is fixed to professional standards. I AM EMBARRASSED that I talked so positively about Premier and told everyone I know how great the place is. I would have rather paid my $250 deductible and had the car fixed right and in a timely manner. I thought these guys were cool and legit...I thought I had finally found a repair shop in South Florida that was honest and respectful...I WAS WRONG. read more

Excellent customer service; Jimmy went out of his way to help my fiancé and I and worked with us in order to give us a fair price for quality work. Very honest business as Jimmy advised us on how to buff out scratches without having to come in and even buffed out the majority of the scratches without charging us. Great service and very good work, car came back as if it were brand new, would highly recommend to family and friends! read more

Be careful!!!!!!! This place is the most shady place in town. Someone change parts in the car . It's still good I'm 39 days to change the bumper and the insurance doesn't want to pay the rental car just be careful. read more

Being a long time member in the community, I had driven pass Premier Collision for many years and just assumed that their prices would be quite expensive but after being referred by a coworker I decided to stop by for a quote. The manager, Jimmy not only gave me a very reasonable quote and expedited the repair, but also made sure that I was pleased with the job. read more

An amended review. LIARS, BAIT & SWITCH ARTISTS. STAY AWAY AT ALL COSTS. These guys draw you in with a $199 GroupOn towards your deductible. They are in cahootz with an Enterprise Car Rental place around the corner. My experience: I was drawn in by the GroupOn. They even cleared the entire $500. Even gave me cab fare from Enterprise (I'd lost my wallet and drivers license and only had a computer print out for proof of ID). Manager Dario said my car would be fixed and that I'd be a customer for life. In anticipation of this wonderful service I posted a 5 star review on Yelp. Meantime, they turned a 10 day job (authorized by Geico) in to a 35 day comedy of planned errors. "We're having difficulty getting the right parts" HELLO! I drive a 2010 Hyundai Elantra. Drive down any highway and you'll see plenty of them. The parts are available. Geico stopped paying for my rental after ten days and these swindlers picked up the tab. Meanwhile, the co-conspirators at Enterprise hold my $150 deposit for 35 days. I wind up with mo0re than $200 in overdraft charges. I'm poor. I live pay check to paycheck. After 34 days I get a call from Dario (the alleged manager) who tells me my car will be ready at 4pm. At 3:59 I'm at Premier's driveway when I get a call from the receptionist (a nice looking woman who habitually puts customers on hold for more than 10 minutes) that they "forgot to paint the hood." Bullshit! Not only had they not painted the hood. They hadn't washed the car nor had they road tested it. I came back the next day as the shop was closing. The car was in unsatisfactory condition. The front left tire was extremely low (no leak, my mechanic did a tuneup and everything was fine), the horn didn't work and the hood would close.). To add insult to injury, the thieves took my car to Enterprise (because I was at their place after closing of both Enterprise and the lot) and told me it will all be taken care of. Not trusting the fast talkers, I show up at 8AM to find that the whereabouts of the car are unknown. Finally I confirm that it's at Enterprise, but that Enterprise was going to keep my deposit because Premier had yet to pay a 500 plus balance. I made such a pest of myself with Dario that he handed me $150 cash, which doesn't compensate for a day missed from work at an earlier date when I was told the car would be ready, the overdrafts, the inconvenience and the fact that I am never going to rent a car from Enterprise again unless corporate headquarters returns my money and agrees never to do business with these charlatans again. read more

Kind helpful staff, Dario rocks! My car looks new again!

Jimmy and his team did great work on my Jaguar and in half of the time that was previously discussed I ended up having my car back in 3 days from drop off and the work is perfect!! If I do need his services in the future (this is miami lol) I wouldn't hesitate to give him the business.....Thanks Jimmy read more

Finding a reliable and affordable auto repair/body shop in Miami is easily one of the most difficult things you can do. After doing some research I had the great pleasure of meeting Jimmy. He was a savior in what could have been an overall horrifying experience involving a hit and run. His timely assistance, attention to detail, and exemplary customer service from both him and his staff (Shout out to Catherine for also being helpful and kind!) made me feel genuinely cared for and truly relieved. LOOK NO MORE! Premiere Collision will exceed your expectations regardless of your situation. They are the best team out there by far. read more

Someone rear ended my SUV and I took my car to this Body Shop as it was highly recommended. There was a situation where the insurance company would not cover a certain time period for my rental while in the shop. Jimmy was very professional, kept his word and was gracious enough to cover the portion of the bill that was not covered. My car came back impeccable and you cannot tell that any damage occurred. read more

The manager helped me out when in, he was incredibly nice, and gave me an amazing quote! I was really impressed with their work and service.

This place might be the worst business in all of Miami, and that is saying a lot. They have deals with a lot of the local tow truck operators to bring cars to them. At this point they over promise and then underdeliver. Moreover, the owner gets beligerent with the customers when they call to complain (he did it to me, and then I heard him do the same thing to another cutomer over the phone). Once we got the car back, there were 4 or 5 things that were done wrong and needed to be redone. The rear defroster still doesn't work on the car. If you somehow get trapped and a tow truck driver takes your car to this place, do yourself a favor and call another guy to take it somewhere else... read more

Not only is their work excellent, but the customer service is second to none. I had scratched my car against a pole and within a day you would never have known it happened. They did the work on time, called and gave me the status, and were over all true professionals. They have a customer for life! read more

They did an excellent job on my car. Best price and service in town I would definitely recommend them to all my family & friends.

I had The worst experience with Premier collision inc. They were very unprofessional. I took my car over there in January and got it back in May, Couldn't they get it fixed in less that 5 months? C'mon. It was my Mustang who was crashed on the left side fender and some scratches on the left door and hood, when the insurance agent went to my home to check the car, the estimate was $1,300. Premier collision messed up the car and ended getting over $7,000 from the insurance and did a very bad job. Also they did extra scratches on parts of the car and didn't wanna fix them. They gave me the car super dirty and the paint job on the fender was horrible. It has drops of paint and after one month the hole fender started to turn yellow. They also stole my Hood Insulation Pad and the Radiator Cover, worth $300, and refused they took them. PLUS Worst Customer service, I used to go every week to check on my car and they lied a lot and the manager hid from me. STAY AWAY!!! Don't go through my experience. read more

Phenomenal, attentive, and efficient are just a few words to describe the owners at Premier Collision. The customer service was excellent! I was personally taken care of by Jimmy and Robert who made sure I knew exactly what was going on with my car. I was involved in a major accident and my 2007 Camry seemed like a total loss but I was assured it was fixable. I put my car in the hands of two businessmen that took care of me like I was family. Jimmy made sure my car was towed to the body shop, got me a rental car, and made sure I was ok because of the injuries I received in the accident. Robert made sure all the parts and minor details were covered so I could walk away with practically a brand new car. Over $10,000.00 worth of damage and my car was fixed in 32 days. Amazing! Being that I have been involved in accidents before no body shop has ever helped me with my deductible and made sure that I had a guarantee of all the work done on the car. Jimmy and Robert and all the workers at Premier Collision I thank you for all that you've done to make me feel like apart of the family. I will always send customers your way!! read more

Good people & good energy. They went out of their way to help us. Awesome service, 100% satisfied.

Awesome service! Car looks brand new! 100% satisfied. Totally recommended it! If you are loooking to get your car fix, premier collision is the place to go! Thanks Jimmy! read more

Best shop in town! Premier Collision came so highly recommended to me that although I live an hour away I decided it was worth the trip. Jimmy and his team went way above and beyond in making sure that my car was repaired to my satisfaction and also made sure that I didn't come out of pocket for any expenses incurred bc my car was in the shop. When my insurance company didn't cover my rental car, jimmy graciously offered to pick up the tab. Also, Premier has a night drop off, so when I returned to my parked car on south beach which was a victim of a hit and run at 10pm, I was able to have the tow company drop it off that night and avoid a second tow in the morning, saving me an additional $180. Jimmy worked with me on doing additional repairs for a great rate and made sure that my perfectionist expectations were met. Jimmy and his team truly care about delivering excellence on every level of what they do (which is a very rare quality in the car business and even more rare for Miami!!) look no further, you found the best shop in town! read more

As many women do, I fear dealing with car issues. Mechanics, salesmen, garage owners, I think they see me coming with a target on my face. What do I know about body work, auto computers, tune ups? Not much. So I happily report that Premier Collision in NMB is a place anyone, especially car clueless women, can go and be treated with quality and integrity. You will be satisfied with the work performed, the attitude of Jimmy the owner and the friendliness and respect of his employees. Very fair on prices too. Humans at work. read more

This place is a joke. My car was there for over a week for some interior scratches. I called and asked about it and got lies. They did not help me with my rental when they said it would take 3-4 days to fix. The worst part is that I made an arrangement to have the car there a month in advance. Do not go here unless your willing to wait triple the time the give you. read more

Just got my Lexus IS 250 back from them and I'm extremely happy with the quality of work and detail that they took handling my car, it looks brand new. They were able to turn the car around super quick with the best price I could find on the market. I've been here twice and I would definitely return for any of type of service, minor or major. If you are looking to get your car fixed, on time, and with dealership quality, you should definitely give them a try. read more

Very competitive prices, Jimmy beat the other estimates I got from other body shops. They had the car ready at the exact time they promised. They did a very good job with the repair. Recommended. read more

EXCELLENT service!!! Have used Premier twice and would HIGHLY recomment to anyone!!!!