We had to get our older female cat trimmed, since she just isn't able to groom herself as well as…read moreshe used to. Since Nancy had trimmed her before and also had done my father in laws' dog before, we made an appointment. First they have no problem with you staying to watch the bathing or grooming, then they bathed our cat with no problem, which is pretty impressive if you ask me. The bathing is done expertly, humanely and efficiently with as little stress as possible. Nancy is excellent at grooming, telling us what she was doing as she worked and she even trimmed the claws and expressed the anal glands without us needing to ask. She worked quickly and handled our older cat gently and before we knew it, she was done. Our cat looks 100% better and no doubt feels better. Great place for pet bathing or grooming!

Took my 1 year old, long haired German Shepard in for a wash and nail trim ONLY. They shaved her…read moreneck/lion's mane completely off, down to the skin and shaved her butt. Without ANY authorization. Without ever asking me. My dog has been going there since she was 10 weeks old and has NEVER been cut/shaved. Beyond pissed that they thought this was okay. She looks like a mutilated poodle and that a child did the cutting. If I would've left zero stars, I would have.

My dog got an infection after getting groomed. She was nicked on her nipple and it got infected and…read morea huge bump showed up. She texted and told me that she got nicked and even told me again when I picked up dog up. This is ridiculous!! I trusted her with my furbaby and for her to be so careless is crazy.

Oliver can't wait for Melody to come for his "Spa Day". He loves her and he always looks so…read morehandsome when she is done. We have had Melody grooming Oliver for over 6 years, highly recommend her.

She is so sweet and takes her time with every dog!! She started grooming my dog when she was just a…read morepuppy and she made sure my dog had a good experience that way she's okay with getting groomed! I HIGHLY recommend!

Suzy is the best dog groomer around!read more

From the owner: We offer compassionate one on one professional grooms for small dogs by appointment only. read more

it saddens me to leave this review because Mikayla is seriously the best doggie beautician ever!…read morethis is not a post about her but directly about Steph's bubbles bath and bows. Ive had my dogs all groomed here for years! my appointment tomorrow (April 23rd) is at 1230. I received a reminder text on April 21st at 923 am saying they needed my dogs uploaded rabies vaccines. I CALLED FIVE TIMES ALL DAY AND NOT A SINGLE PERSON ANSWERED! I LEFT A MESSAGE! NOT A SINGLE CALL BACK ALL DAY! I asked for their fax number to see where I could have my vets send the paperwork to as my vet office has a 24-48 hour records release time frame! by the way, the last time I was there a few months ago it was immediately after both their vet visits and I had the paperwork on me! I asked the receptionist to scan them and she said oh you're not due! no worries we don't need them! now 3 months later, it's April and they need them immediately. after the reminder text I got today at 1003am, with still no call back, I got another reminder message that they needed my records. so I responded with, "I think I need to cancel Bella's apt as I'm not sure I can get the record by 1230 tomorrow." the receptionist didn't cancel my apt but instead said, "she thought I'd get her the documents and kept my apt." all of this to say, when I told her I can't get her the documents in time she responded with, you're gonna get charged a rescheduling fee of $25. are you kidding me? then went on to say they were having phone troubles. ok so wait, you're having business issues that interfer with customers being able to manage what you require for them to come, AND CUSTOMERS ARE SUPPOSED TO PAY FOR THIS? NOT INTERESTED. SAVE YOUR MONEY AND FIND ANOTHER GROOMER, THESE PEOPLE ARE NOT CONSISITENT. I wish I could upload our text messages, because they even said while trying to charge me, "a lot of customers are really upset, you're not the only one." Oh that's so smart to charge them then lol for your business issue's. Great business tactic lol we shall see how many stay! Update: Owner responded by posting a Google Drive link instead of addressing the issue directly. That alone speaks to their communication style.

Unfortunately, my experience here was not the same as it was five years ago. I know times have…read morechanged for sure. The groomer did not come out and talk to me like they did in the past, and did not give out a report card, but that's not such a big deal again I know times have changed since Covid. It was rather expensive for just a bath, nails and (I guess they did anal glands), and they explained a haircut is 80-90. Wow! Too much for me. Unfortunately what is making me feel like I don't want to go back, is that I paid what I consider to be a lot of money these days to have my dog bathed because she stunk. Unfortunately the only difference I am noticing 24 hours later is that instead of smelling like Doritos, she now smells like a wet dog. I noticed that smell when I picked her up but I just assumed it was because she was still drying off a little bit, as they did do a really nice blowout, but it's natural to still smell a wet dog. However, now 24 hours later, she still smells like a wet dog with no hint whatsoever of dog shampoo. I know what a groomed dog is supposed to smell like, and this is definitely not it. I am sad to say I probably will just go elsewhere that is closer to my house anyway it's not really worth the drive.

Monica is the best!! Always goes above and beyond. We drive 35 mins to get there and it's well…read moreworth it.

Never got a call back. Always went to voicemail. The first one I left was in March. I am very…read moredisappointed that my therapy dog could not be groomed.

I have taken both dogs to this Groomer Shop over 1 year. Each time it has been a success with a few…read moretweaks along the way. They have always listened to me and ofter welcome greet. My one dog has hip issues and they listen to my concerns . Thumbs up to the bathing personal. She rocks

I want to start by saying that I rarely leave reviews on any platform but let me tell you, this…read moreestablishment is BEAUTIFUL inside & extremely well kept. It smelled fantastic inside as well. I love that it's not a huge corporate type business, it's just 2 sisters & one associate that they're very close with. I love the relationship between the staff & how friendly they are. they are so sweet & we immediately hit it off. she was completely transparent with me regarding my dogs cut & called me a few times in between pick up just to keep me updated! my puppy was treated so well as he left there with a wagging tail! Andrea made me feel so much better about how to care for my dogs coat & what tools to use to keep him nice & fluffy & well kept in between cuts! 12/10 recommend. PLEASE everyone take your pets to see andrea & her staff. they are amazing! I will brag on them forever!

This is a pretty cool little pet shop. The employees/owners are really great and will take the time…read moreto answer any questions you may have. They don't have a huge inventory but what they do have in there is of use to any pet owner or perspective owner. The animals they have are always healthy and well cared for too. We will definitely continue to shop there for as long as they are open, even if for nothing more than the excellent service!