This dealership is very customer centric. I love it. They are people you can trust. They do the…read moreprice comparison shopping so you don't have too.

My husband flew from California to Texas to purchase a suburban with 33K miles. When he arrived,…read morethe vehicle had 37K miles and they had the audacity to change the listing while he was there to gaslight him into thinking he made an error. The windshield had a nick not visible on photos. They didn't bother to detail the car. Fees that were agreed to be waived were not waived. Service records that were requested were not provided. My husband and I are both professionals and it was highly disappointing to not be met with a level of respect and honesty to which we are accustomed. Instead, this was the classic greasy used car salesman cliche. It's unfortunate that so much time, energy and money was wasted to pick up a vehicle that was not as advertised. We do not purchase the vehicle and we would not work with them ever again.

This is a great dealership! They will give you the best deal possible! They also support their…read morecommunity and youth of south Texas! Highly recommended if you are shopping for a new or used vehicle

I had a great experience purchasing my vehicles here! Everyone goes above and beyond for you! I…read morewill definitely be back in the future!

Cantu Chevy really went up and beyond my expectations on Friday Sept 12 , 2025 i was having issues…read morewith my Tahoe shutting down power and restarting minutes later and from being from out of state called about 1:00 Friday afternoon and spoke to Stacey in service and she said the we quite busy but would do their best. Drove their and the service manager looked at and plugged it in and a mess of codes came up . We all thought about the root of the problem could be was we had a power shut off valve so when we pulled from motor home . Mechanic pulled all that stuff off and changed battery . Mechanic was Jacob and everyone was just so nice and helpfull . GREAT JOB TO ALL !!! Wish we could give 10 stars cause they earned it . Also with a full shop and about 10 units waiting to go into shop. Thanks Cantu Chevy

Calling for an appointment was so easy and having the oil changed was also quick!! thank you for an…read moreawesome experience!

I have been doing business with Neessen Chevrolet for over 20 years and have never had a bad…read moreexperience. Brand new facilities and well kept with some real friendly lovable people. I've had the privilege of meeting Mr Neessen himself and the man has a compassionate heart. Their customer service is by far second to none...the best customer service in the area. With this type of atmosphere I'll always deal with Neessen Chevrolet...

Your customer service when purchasing is absolutely top notch. Patient and really takes time to…read morehelp you find a vehicle that fits, but you go in with a budget and only after you've test driven, sat in, and looked at many cars , and finally found the car. You sit down you realize you are getting gouged. "unavoidable fees" in the initial buying process that put business overhead on the backs of consumers paying thousands in added fees for a sticker and a paint coating.My vehicle had been in shop since middle December, and it was mentioned it would be about two weeks before it could be looked at this was understandable given the holiday. My vehicle was left until mid January until a warranty representative could come assess as the service writer went on vacation, and nobody was delegated to monitor her messages. Only after my husband and I called multiple times and eventually went in person to get clarification. The labor hours in question were not represented in a clear/ concise manner and only in hand written add in notes. When I requested clarification total work hours were not explained in a way that made the labor bill feel comprehensive. After confirmation my car then sat for a few more weeks while other vehicles took priority. In total 3 months. You need more labor force and more repair housing if you are going to utilize customer service to add money the backs of your patrons. Small businesses are being ousted more and more by easier internet processes and less cost to the consumer. If small businesses are going to compete there has to be an edge that puts you above the cost efficiency, and that is in efficient customer care and no nonsense approach to business. I'd rather have an OTD price and not a back and forth on non-negotiable dealer fees and months long repair service. I will not purchase another vehicle from you, but I'm absolutely hoping for the best for you because if auto service and vehicle purchase becomes automated also... we are in trouble.

Great prompt service. Worth the price for peace of mind. Had my daughter come visit from Austin and…read moren her way down she had a flat tire we called roadside through our insurance but the failed us calling her back saying they would need to reschedule for the following day because nobody was available. I called Chris García tire shop and towing and they were quickly dispatched to go take care of my daughters flat tire. The service was top notch service and I would use them again in a heartbeat. This happened in the Three rivers area .

We had a collapsed tire on our drive to vacation, we ended up stopping at Chris Garcia Tire to get…read morethe tires mounted. As a mom, I was immediately stressed having a 2.5 year old that is restless waiting for the service to be done. BUT, I was pleasantly relieved when we walked in and got greeted by the woman inside. She offered her candy and started to talk to me about her family and was really understanding. Even one of the men in the shop was joking that she could go for a ride inside the tire. Very friendly and family centered group in my opinion. The guys in the shop had a tough task of not scratching up these wheels and they did a great job of taking precaution by taping / adding rags to not scratch them. They took their time to provide a great service and worked well past closing time to help us get back on the road. After the service they noticed that we were hauling an rv and stopped us again to add a little bit more air in the tires since we were hauling heavy. This time, wayyy past closing time! They weren't rushing us, and they wanted to make sure their job was done perfect. We really appreciated the experience with this company and highly recommend them, if you are local to this company.. shop local!! They truly cared.

ask for monica. if you ever need a great service representative. she will make sure you are well…read moretaken care of. she is very caring and consientious.

Epi was our salesman and let me tell you...he went way above and beyond to help us out I had been…read moreto several dealerships i n over a month and nobody wanted to take the time to help us. When we went to the dealership we were not going with intentions to try and buy anything but just to look at a Jeep I had seen! Epi came out I talked to him and told him the horrible experiences we had been getting. He was straight forward and understood my frustration. He right away started working on the Jeep and the monthly payments, the warranty, Carfax you name it he was on it. I honestly didn't want to take my business anywhere else! I can't thank him enough for what he did and the patience he had to help me out I WOULD DEFINITELY RECOMMEND EPI‼

Noah and the sales manager were super helpful and awesome to work with! As a first time buyer they…read moreworked with me and helped me find a vehicle i wanted and went above and beyond! Thank yall!

Took my car to price to have screen fixed. They had it 2 weeks. Didn't call me to tell me it was…read moreready. Went to check on it on Monday, it had been ready since Friday. I had it for 4 days, screen went out AGAIN. Went back by and was told it would be another 2 weeks before they could look at it. Going somewhere else. This place is ridiculous. Will never bring my vehicle here again.

Pruski auto sales and service can always be relied on for great customer service!!! Russell helped…read moremy partner find his '97 TJ Jeep Wrangler and he's been so happy with the vehicle! It was a fair price with great mileage!