Poor Expensive 1.5 time compare to downtown…read more How come the most popular camry runs with shaking Overall process was not bad

My sister was dying and I rushed to where she was. In Arcata. Her family was so grief-stricken when…read moreshe passed unexpectedly 2 days later that I flew home early to give them time to grieve in peace. Enterprise refused to refund the extra 2 days for the rental car that I turned in early. I was able to speak to the hotel manager personally and she approved a full refund for the 2 extra days for the hotel. So if life happens, please note that these people DO NOT CARE. You will be on the phone for hours with reps in India who are barely understandable and work at a snail's pace. Expect 2-3 hours on the phone if plans change and that you WILL NOT get a refund, NEVER AGAIN!!!

Nice people and upgraded when they were out of the Econ car I wanted for free. Ended up with a…read moresweet Mustang

FYI....The plan was to fly in to KACV (Arcata/Eureka) airport and pick up a car. Hertz is not…read morelocated at the airport, but downtown Eureka. This was fine, because the website says they will pick you up. Just found out they charge $40 each way, which was more than half the cost of renting the car. Not sure what we're doing here guys but transportation to/from the airport is generally, if not always, free.

Pete is a great guy. And honest. And had high quality vehicles. They are a little pricier than…read moremost used car lots but the quality of the cars and trucks and the customer service more than make up for it. I would recommend 10/10

My family has bought 5 cars from Bob's Fine Cars and we aren't done yet. These folks treat you…read moreright without the pressure one might find at other purveyors of transportation in our community. In my experience they offer good quality used cars at fair prices. Their service after purchase is wonderful. As one who has always avoided dealership service centers I am always satisfied with the work of their service department and the reasonable and personal attention I receive from the entire crew.

The drivers are really good people who want to get you to your destination on time. Great…read moreconversation and a smile are to be expected;)

Good experience. He was very helpful getting to my daughters graduation at the college. I'm…read morehandicapped and he got me right to the entrance of the building so I didn't have to walk far.

They've been good to me. Very reasonable and quick to fix any issues. Their landscaping crew keeps…read morethe yard very nice. I do wish they wouldn't cut everything back so much because I've never been able to enjoy all of the flowers. But overall it's been a good experience.

When I was looking for a home, I found a few via craigslist through J&J Rentals. I went in and gave…read moremy applications to the women and they said they would try and process them as quickly as possible. I was given a showing of one of the houses I was most interested in and I fell in love. The gentlemen showing the house had very little information other than what he had done to the place, but he was very nice and easy to talk to. The actual rental agent for the company, Maridee, is another story. She had been rude to me and my fellow roommate applicants the entire time we tried working with her. She made insulting comments, showed impatience and was anything but professional. I come from a customer service background of 10+ years and I was insulted by the attitude I was receiving while I stayed calm and cheery on my end. We were denied by this company and I feel like it was due to an age-ist attitude, thinking because we are in our 20's we can not take proper care of a property. I hope they get the tenants they think are the better fit and are surprised a few months down the road to find a grow in the garage. I'm taking my business elsewhere where people respect hard working and honest tenants and do not judge us by our age.

This is a bit late this happened in 2025, but I needed time to assess what was going on with the…read morecars. This is more detail for my Dec 22nd, 2025 review. I have 2 cars both were being serviced at Leon's and for regular service I liked them, good customer experience up front. However, I took my 95 Toyota Land Cruiser in with 2 issues a suspected fuel leak (we could smell fuel in the garage when you opened the door) and it was running rough, more so when it was cold. Leon's looked at these problems and said they could not find either one. About the same time I took my 2001 Subaru Outback to them about an overheating problem and the guy from the shop came back with a big list of repairs to fix the problem even though I told him this car was a car I was not going to pay lots of money to repair. So with no solution for either car I looked for and found a shop in Arcata. The Land Cruiser went in first. On the first day he dropped the fuel tank and found that the line to the emergency break had worn a hole in the top of the fuel tank and it was leaking. He fixed it and looked for the other problem, it took him a bit longer but not much and he found the number 5 spark plug cable was periodically arcing to the exhaust pipes. So here is the significance of that, Leon's let me drive the car out of there shop with an active fuel leek and an active ignition source should the fuel get close to it. I was not pleased. Then I took the Subaru to the same shop in Arcata and in less than a day he said he found the connector to one of the fans that go on when the radiator gets too hot was not securely connected. Infer what you want from this but one thing is for sure Leon's should have caught the loose connector. Both cars now seem to be running just fine. So why did I not rate them a 1? Well initially I rated them much higher. When I came here for oil changes and tuneups the customer service at the front desk was great and this is where most auto repair shops drop the ball. I assumed that the work in the back followed the same pattern, but this turned out to be a bad assumption. So they could be good for regular maintenance, but I would not go there for anything tricky.

Worst customer service I have ever received. Left an appointment disrespected and frustrated…read more I like to say good things whenever possible, so first the good: Scheduling appointment was great. I immediately put the appointment into my phone with alerts, but when I showed up, they had me down for the following week. Honestly, I have a reputation for being in the right place, early, like I was that day. Maybe it was my rare mistake, maybe it was theirs, or maybe just a simple miscommunication - fine, moving on - wasn't upset about it, demanding, or anything. The good part was that the owner checked with the foreman who said they could squeeze me in. Very nice, unexpected, and I thanked her. Then things went off the rails. She said no time for an oil change, which I was fine with. However, I said my coolant was a little over-filled and power steering fluid was low. She got snippy with me in a bad way saying she was already squeezing me in. I wasn't demanding anything, and it was a 5 minute job. If she had politely explained that it wouldn't be possible today, I would have accepted it, no problem. I said "sorry, it was just a question." She snatched the paperwork away, grinned at me in a angry way and asked if I wanted to leave. How incredibly over the top and insulting. She added, "because you seem unhappy." I said "you seem unhappy. It was a simple request. Not a demand." She was clearly angry and reiterated that she was doing me a huge favor already (although I think the scheduling issue was on them). Her tone and actions were way, way out of line and totally unacceptable, especially considering how minor the request was. So I calmly said, "This is unfair treatment and unprofessional" and left, which I think was pretty fair. I called to speak to the manager, which I think I have only done once before in my entire life. She answered and passive aggressively said, "sorry, I'm the owner. Leon was my dad." She made no effort to make it right. And she was edgy from the very start too. The whole interaction was so unprofessional, hostile, and I'm shocked by it. Probably the absolute worst business interaction of my entire life. I have never written a negative review before, but this is well-deserved. Do not go to Leon's.

Was able to leverage this service again while in Napa, and this time, Michael picked up my wife and…read moreher father for a surprise Mother's Day dinner in Calistoga! Michael was super communicative throughout the booking process, and I'm so happy that I've got a trusted transportation contact in Napa. Don't hesitate to book them for your next trip!

Mike was phenomenal for my daughter's wedding!!! He was early and was so patient with my…read moredaughter's tardiness!!! I highly recommend 4M Elite Car Service!!!

These guys are awesome. First of all they have a wide selection of equipment in stock to rent. If…read morethey don't have what you need they can try to get it from another branch. They share their space with the Bobcat dealership so we go there for Bobcat parts as well. They offer great customer service and go above and beyond. Highly recommend.

Super knowledgeable and helpful staff! Wide array of equipment! Best prices around! Jeremy and the…read morecrew got me set up and loaded up with a practically new track steer and the 3 attachments I needed in a jiffy. Thanks guys!!!

Do not buy from these people. I bought a truck here and because I was in need of a small truck…read moreright away I failed to have an independent garage look at it. I bought it for $5500 then after a couple of months had it checked out and it needs $3000 in repairs. The mechanic that looked at it said the problems were clearly present prior to purchase. Basically they sell lemons so beware.

I have heard bad things about this dealership before, but I have a newborn and have been…read moredesperately searching for a car, so I decided to give them a try anyway. They finally had a car that seemed worthy of test driving so I contacted them. And then contact them again. And again. When they finally got back to me about the Hyundai Santa Fe 2009, they said it would be done in a week because it needed to get paint redone on the hood. It was listed a little below $9,000. They took my name and number and said they would get back to me when it was ready. I never heard back from them. Then I call again and they say it was still needing repairs. Two days later it is relisted on craigslist and is up for sale in their lot. They raised the price by $600. Is that why they never bothered to call me back? I had 3 grand cash in hand, desperately needing a car to get to work and they couldn't bother to call me or let me come test drive it. Their customer service sucked on the phone. I honestly got the impression that they could care less if I needed to buy a car or not. I am taking business elsewhere. This place sells cars as is. No warranty, not even a 30 day warranty which is pretty standard in competitive markets like Sacramento.

Excellent fast service, quality, friendly, value and just like is says in the name title I did…read morereceive the service I requested within a day.

Cannot recommend this company enough. You first walk in and it is immaculate and clean. Very nice…read morelobby. Then your greeted with the sweetest guy they got me in the next day and the small dent is completely gone. The car looks brand new. I will be telling everybody about how great they are. The price you can't beat anywhere else.