The staff at the woodbine location are excellent. They explained all the details in a clear and…read moreconcise manner and addressed all inquiries with patience and care. A shout out to the Asst Mgr - DJ. She was my first point of contact and made a very lasting impression of a person who cares about what she does and it shows. The other staff are just as great. Well done in picking the right people - friendly and knowledgeable. Overall, a very very pleasant experience!! JC

This location on Woodbine in Markham is the best location by far. I've rented from several…read moreEnterprise locations and all have been pretty good but this particular location stands out. The manager Lijo and and Regional manager, Kyle were so helpful and capable in helping me get out of a bind when I needed a pick up truck for a particular move and the other places messed up my reservation. Kyle and Lijo went the extra mile to solve my problem for me. Professional, friendly, copmpetent! Awesome !!!

0 star rating this is actually THE WORST car rental place you could ever go to. $750 deposit I have…read morenever gotten my deposit back on top of what I paid for the vehicle. Also how is it $800 for a week rental for a regular dingy ass vehicle. Theyre scammers 1000%.

The reviews are true. This is the worst place you can go to rent a car. So ghetto…read more Owners are scammers and do not care about anything except scamming you. All the workers here have extreme BO and curry smell. They will not lift a finger to help you and treat you with contempt, why? They do not do drop off, they overcharge and put on hidden fees, do not have full tanks of gas, keep their office unprofessional and full of trash. The parking lot is hard to find and they do not provide electronic receipts. This was a corporate rental so I needed a receipt for expense purposes. The guy even lied to me and told me an email had been sent and it would arrive shortly. When I asked him what email address it was sent to, he admitted he didn't have an email. They just want to tell you whatever just to get you out the door so they can scam the next customer. Is it possible to give zero stars? I'm Yelp elite and I'm not one to complain. I rarely give low ratings, look at my past reviews. I hope someone from Avis corporate reads this review? How can Avis have ghetto scammers represent them? I do lots of business travel and have not come across any Avis locations set up like this. Even the crumbling building and hidden parking lot of 30 cars jammed into a parking lot of 20 is ridiculous. Looks like a mom and pop outfit instead of an Avis.

Wow, what a beautiful experience I had working with this company and Bilal specifically. Honestly,…read moreif you want to be taken care of by an EXPERIENCED customer service professional and if you want them to deliver.. don't waste your time anymore with the countless other people in this business and just call these guys. I rarely find somebody who knows how to take care of me and I've personally employed 230 construction men over several crews. When, somebody just takes care of you it literally makes the world of difference.

From the owner: Corporate Rent A Car is a North American company founded in 2008 and based out of Mississauga,…read moreOntario, Canada. The company provides car rental and Luxury car rental services to leisure & business travelers, dealer replacement and Insurance replacements. We have an established reputation for providing top quality and luxury vehicles and service at competitive prices that not only meets, but exceeds our customer's expectations. Corporate Rent A Car and the Corporate Luxury brand continues to expand throughout North America in order to service our expanding customer base and we exhibit excellent customer service at every turn! Our intimate knowledge of the industry combined with unique dealer relationships allows us to offer a diverse fleet of vehicles at an extremely competitive price. For our Luxury Brand, we partnered with mainstream brands associated with superb quality: BMW, MERCEDES, AUDI, CADILLAC, LEXUS, INFINITI, ACURA.

I just tried reserving a truck and his answer was I don't know if it's available, ha ha ha then put…read moreme on hold for a long time. Very bad service.

Worst Experience I've ever had. I'm from out of town and my car broke down in pickering after…read moregetting towed to a local body shop I was told my car would not be ready till Monday and was referred to this place as it was the last place open... They had one vehicle left and said they would save it for me and so I took a taxi to the rental shop and about 30-45 minutes later all the paper work was done and deposits were finished and the guy tells me if I do not sign the paper exactly as my signature on my license I will not get the vehicle so I said ok and proceeded to write my signature , the second I was done he said no that's not it and I was a little shocked that this was happening, He gave me a second chance and said the same thing this time rips the paper up and says this isn't you it's your brother. I was again shocked as I do not have a brother and thrown off guard for being accused of lying. Not once during any of this interaction was I rude or disrespectful but after all that I got really frustrated and to be honest I'm still Confused as to why they did that. After 7 hours of being stuck I finally managed to get home thanks to family but I just wanted to make sure I left this review and hopefully it doesn't happen to anyone else.

The customer service was above and beyond. We had a very large group (17 people) and most of them…read moredid not speak English or French. Alex was very patient and helpful. When reserving, Alex suggested the right types of vehicles that would fit our needs and our luggage. He gave helpful suggestions for our road trip. He was on call for anything that might come up. He brought the vans to our hotel and picked us up at the end of our trip and took us to the airport, all ahead of schedule (which turned out great because we had to switch flights but that was a Delta problem). I would highly recommend Toronto Auto Rentals if you value customer service and if you need large vehicles.

After getting into an accident (not my fault,) I was referred to Toronto Auto Rentals by the body…read moreshop. Ovais the manager showed up at the body shop with a clean car, on time with most of the paperwork already filled out. He assisted me transferring the child seat out of our car into the Camry we rented and we were on our way in almost no time at all. I appreciate SERVICE especially when my life is full of chaos. And someone making a real ordeal a little easier is valuable and should be commended.

This location is my favorite to rent from. Great management and staff. To bad the weekend special…read moreis not available year round.

From the owner: Need a rental car in North York, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in…read morethe shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our City Buick location today.

Worst experience ever renting a car. I rented a Toyota Prado at the Alice Springs Airport…read moreAustralia. The quote I received for the rental on the confirmation was AUD$2071.75. I was ultimately charged approximately AUD$1300 above the quote when I returned the car. Problems: (1) the kilometers were not recorded so I was charged an unknown figure for extra kilometers; (2) I was charged extra for "Roadside Assistance" when it was included in the "Complete Cover" I purchased' (3) I was charged extra for the Premium Location Surcharge and Admin Fee with no explanation. I have tried following up with Avis to no avail. I would NEVER rent from them again.

Very disappointed in Avis Car Rental and the lack of customer service. I rented a car whilst on…read moreholiday in wales. I booked the car online in January. It wasn't the cheapest rental but as Avis is partnered with Aeroplan, I went with them. I chose my dates and pick up/ drop off location and extra add-ons and entered my aeroplan# and prepaid the rental.. when the confirmation was sent I noticed the SAT nav CDW and the LDW had been removed.. but the cost also went down so not a big deal I wasn't charged for it and I knew I could add it at the counter when I picked up my car. When I got to the counter Jack was lovely and helpful.. I opted out of the SAT NAV and decided to use my phone instead.. all good! Holiday was lovely.. drop off was lovely..The issue arose after drop off.. I noticed after a few days, my aeroplan points had not been deposited to my account.. so I tried the online method to no avail it was giving me an error The website said to wait as it can take a few weeks to deposit. I waited 4 weeks and nothing.. I called the customer service line and Omar told me I hadn't entered my aeroplan# at time of booking.. I had it was on my emailed confirmation... Must have been deleted when all my extras for deleted during the payment process .. Omar out a ticket to the QI team and said it will take upto 30 days but the points would be deposited when they fixed what ever issue there was.. 30 days went by and nothing. I called back on day 30. Adel told me the QI team closed the ticket because my Aeroplan account # is invalid and nothing they can do and I needed to call Aeroplan to find out what's wrong with my account.. there is nothing wrong with my account I got all my other points from hotels and flights and partner purchases . I'm very active with my points. Aeroplan agent and her supervisor both looked into and then sent an escalation to Avis as Aeroplan cannot deposit points that Avis has already paid for to my account but definitely said that the points needed to be honoured. They said wait 4 more weeks and if nothing call back.. 4 weeks and nothing. So I called Aeroplan back. They said they can't go any further at that point but Avis needs to be granting the points so to call Avis and speak to a supervisor. I called and the agent that answered told me that my point were in the middle of processing.. it would take upto two weeks to see them reflected.. 2 weeks and still nothing.. I called back at the two week and got told it's still processing it will be another 7 days! I called back on day 7 ...no longer processing, and a note on my file saying points will not be granted because "car was not picked up from an airport" NOWHERE on the website during my booking process did it say you only get points if you pick from and airport! If my pickup location was not a valid location when I put my ff# in a window should have popped up advising me I would not get any points and ask me to confirm.. it did no such thing.. there is NOTHING in the terms and service to state this Nor is there anything under the partners section of the website for Aeroplan points.. I have searched high and low.. spoken to Aeroplan and travel agencies.. and this is a load of crap. I spoke to a supervisor Tyla and she was unhelpful as well.. when I asked her where it told me or how I was to know about only getting points if I pickup from airports rather than the city.. the only response "you will not be granted any points because you didn't pick up from an airport" she must have said that 12 times . She wouldn't answer any of my questions at all it was as though she had a script and that was the only thing on her script and she couldn't think of anything helpful on her own. I'm absolutely appalled that Avis is not honouring the contract they have with customers. ( Have read reviews I am not the only one not receiving points ..all reviews I've read have different excuses for not honouring) Air Canada and Aeroplan need to reevaluate their partnership with a company that does not honour their contracts. Hey CEO Brian Choi This does not reflect the mission statement on the slightest Avis Budget Group

Staff was very professional. Car - SUV was spotless and was…read morevery clean and NO cleaning smells! A very professional experience.

I rented a car over the long weekend to head up to Ottawa for some R&R camping fun. We booked…read morethrough an Avis representative on the phone. The company I work for has corporate specials, so we were able to get the third day free. When we went to pick up the car, the guy at the desk refused to give us the coupon (because it was a long weekend). We fought a little (no blood shed) and he finally agreed to give it to us this ONE time! We got our car, a fairly new PT Cruiser. It all looked good. It wasn't until we started driving that the car gave us problems. Over the speed of about 110KM, the car starts shaking violently (mainly felt on the steeling wheel). The car also steered to the left, which was quite dangerous in combination with the violent shaking. We noticed that the tires were worn down really bad, which did not help the problems we were experiencing - in fact it probably contributed some. All together, the car rental was the low point of the trip. The issues we experienced made it difficult for us to want to drive the car. The total drive one way was about 5-6 hours so you can imagine we had to put up with these problems for a long time. If you're planning on renting a car from here, check out the car first. Take it for a test drive and see if it works correctly. If not, take it back. Your safety and the safety of others on the road isn't worth a weekend of fun.

RENTERS BEWARE - AVIS…read more This was one of the worst customer service experiences I've ever had. * We were stranded on the side of the road for over 5 hours in extreme heat with a 2-year-old child * Avis was clearly informed this was urgent and that we had a 3:20 pm flight * Despite repeated calls, we were: * Transferred endlessly between departments and countries * Ignored * Hung up on * After hours of calls, we were later told roadside assistance was only logged 30 minutes before pickup, despite our earlier requests * We finally got help only after contacting Amex Concierge * By the time help arrived, we had already missed our flight * Assistance would only take us to the airport, showing no concern for the reality of the situation * When I went to the Avis location to return the car seat and complete paperwork, I was met with hostility, raised voices, and accusations, and told the situation was somehow my fault No explanation. No accountability. No concern for safety. If you value reliability, especially when traveling with children or on a schedule, do yourself a favor and rent elsewhere.

Make sure you check everything: the car and the amount they are charging you. Seems like they…read moreeasily charge extra and you're the one responsible for catching it. So far, I haven't gotten the extra charged money back. The person behind the desk was surely unhelpful and kept repeating the same sentence: just wait for 2 days and then give us a call if there is a problem.