I will never rent a car from them again. They do not listen to you at all and place you in whatever…read morethey feel like. The gentleman there looked as if he was 12 years old extremely unprofessional

Enterprise in Port Jefferson Station is a very nice place, the employees are all so helpful and…read morefriendly. It is always a pleasure renting a car from them. L. Scaduto

My husband and i's flight got delayed over 8 hours. We didn't have hope that it wasn't going to get…read morecancelled and had to be home by the next day. Nick at national at McArthur airport was extremely helpful. He made getting a car same day nice and easy, will recommend national car rental any day

This isn't an Emerald Aisle location, but it was refreshing to interact with the friendly and…read morehelpful staff when picking up and returning my rental. I'm used to just picking out my vehicle and going, but the person checking me in walked me to the door and showed me where the spot was so I wasn't wondering around the lot. When returning the car, the staff was again super friendly and made sure I was happy with my vehicle. Great location, and great staff at the Long Island MacArthur Airport (ISP). Rent here or Enterprise (they share a counter).

On my recent trip to New York I flew in to Slip MacArthur Airport and rented a car via Avis…read more I have to say the rental car terminal is very close and very convenient to the terminal. I picked up the car with zero hassles and was in and out very quickly. When I was dropping off the car it was a little bit harder. In the past when I have rented cars there is a drop off area and it was easy peezy. With Avis i had to park the car and then go into the rental pavilion to drop off the keys. On another note there was no one that checked the car immediatly to make sure there was no issues. I did not like that part at all as I do not want them getting back to me in a month if they all of a sudden found something. Overall the experience was good an I would rent from Avis again. The staff where nice and friendly.

The staff at the front desk were unhelpful. They overbooked supposedly and they wouldn't allow my…read morefamily to rent the car without a credit card when the website says they accept debit and credit cards. As a result I had to miss my trip to VA to see my extremely sick uncle and I had to cancel my hotel and the hotel charged me for the stay. I will never use this place or car rental company again.

Horrible Experience being Lied to and strung along during a very difficult time…read more.. I landed at MacArthur on a Monday for a 1 week stay with visit my family after moving out of state. I dealt with JoAnn at the counter and she SEEMED like she was going to help me with this very difficult situation. The 2nd day of my stay, my 59 year old brother in law suddenly passed AWAY. With all of us in shock and disbelief, i headed into the MacArthur location and informed JoAnn what my family was dealing with. I also brought here in a friend (a refferal) that also just came in. He rented a high end car from them as well. I explain how I will now be staying for 2 weeks and I was hoping they could help me with some savings/better rate since I hadn't used a AAA discount, teacher discount, or any other I qualified for. Right away, JoAnn started asking for a positive Google/YELP review, and promised me her Manager Mark or Mike (I dont recall exactly the name) would "Hes gonna do somthing really nice for you..." Once again immediately asking for a positive Google/Yelp Review. She showed me a very high $ number on my projected recipt for the 2 weeks, and assured me it wouldnt be the high $ number Id be charged. Once again telling me they would be retroactively applying some type of discount, and once again, "My manager will be doing somthing really nice for you..." I stopped in the Budget office 2 other times asking if she had an opportunity to speak to her manager so I knew what Id be in for. With the sudden death of my brother in law, and all the other costs that come with an unexpected passing, YES I was deffinitly being spending conscious. Each time I was given the "My managers gonna do somthing really nice for you" response. I show up to return the clean vehicle with a full tank, go in to return the keys and speak with JoAnn one last time. I ask if I could speak to and thank her Mystery Manager before I fly home.JoAnn shows me my big printed out recipt with all her handwritten notes to her manager. I then also furnished her with the Funeral Card for my 59 year old brother in law and she added some additional notes. She them PROMISED me I would be getting a call Tuesday morning before my card was charged. Once again, she was adamantly requesting a positive Google/Yelp Review. I promised I would. Once home, Tuesday morning came and I was shocked and disappointed to see i had been banged over the head for that "Very high $ number." No phone call or email. I have reached out for 3 days trying to get in touch with the Macarthur airport budget location at the 631 981-5041. ITS IMPOSSIBLE TO GET THROUGH! I speak to a dozen reps from the National Budget Rental Center and they cant get me in touch with anybody. One guy "Brendan: gave me a phone number to speak to 303-834-2938, that turned out to be a fax number. I was also given centralbilling@AvisBudget.com to complain to, but at this point , after every other resource being inaccurate , the only typing i'm going to be doing is on google and yelp. JoAnn definitely earned my confidence and fooled me. I even feel bad typing this as I thought she was going to help me. I'm just thoroughly disappointed in myself for allowing myself to be strung along and deceived like this. I hope they feel good taking advantage of somebody during one of the hardest times somebody could go through. Im still shaking my head in disbelief. I really thought they were gonna do the right thing. Shame on me... Theres your review Budget @ MacArthur Airport... Like I promised

Budget CS approved a vehicle exchange and confirmed availability, but staff refused, claimed no…read morecars, and was rude. Waste of time.

My husband and I prepaid for a car 2 months in advance, and when we landed we were told we would…read morehave to wait 2 hours for the car to be ready. The 2 people working at MacArthur airport counter were horrendous! ! They told people in line that were trying to return a car that they would have to wait. Would never ever recommend this company.

I don't think I've ever left a negative review before, but I'm honesty baffled right now. In a…read morestate of bafflement. I made a reservation for a car and when I arrived to pick it up, they unapologetically told me they didn't have any cars. That's literally what you DO. Get it together. I asked if they could help in any way. They said that couldn't. My girlfriend asked if they could call any other locations to find us a car. They said they couldn't. My girlfriend called customer service. They hung up on her. The entire company seemed unwilling to help in any way. Hertz. I'm not mad, I'm just disappointed. Also, go choke on a donkey dick.

Budget is the most unprofessional car rental company in the business!!!read more

Got a truck from here. I love how these guys are flexible they have a night drop box where other…read morelocations don't accept late night drop offs. He walked through the truck and showed me how to use all the features of it! The kids were very nice and helpful!

We reserved a sedan but when we arrived, only minivans and pick up trucks were available (not just…read morefor us but for everyone in line regardless of what they had reserved). We took a minivan. It smelled like cigarette smoke and was dusty/dirty inside. No way to call the location to see if a different car was available the next day.

We reserved a car for a 2-week vacation when we went to pick it up we waited 2 hours before we…read morefinally got our car. They told us that they just waiting for the cars to be cleaned. ps the car we got was not running so great first the car would not start so we needed a jump start ok then a few days later driving through the Midtown tunnel and going east a few miles on the 495 we broke down after being in stop-go traffic and the car just died. We had to be towed we could not get in touch with Budget they needed an address we were just sitting on the highway and could not give them an exact address so they said they could not do anything. Then we call 911 to try to get help cars were wising by at 65 -70 miles an hour. We had to get out of the car because where we were stopped we were half in the left lane because there was a very small area we realy did not know what to do. Stay in the car or get out was I was never so afraid we would be killed. We were there for 3 1/2 hours before we finally got towed which cost us $190.00 then we got to Butegt at LaGuardia where we waited in a line for about an hour or so to get to talk to someone to get another car. When we did get to talk to the woman she was not sure what to do but lucky for us another guy heard what happened to us & he got us another car to finish our trip. Both cars we got had very high mileage Budget may be less money than other agencies not sure. But I can tell you I will never use them again!

I purchased a 2022 Lincoln Nautilus and the entire experience was 5 Star from start to finish. I…read morewas able to apply for a loan and get approved virtually, and then have the car delivered to my home all within 24 hours. I was in contact with Kyade and Dominic throughout the entire process who were nothing but friendly and professional making the whole process smooth and seamless. When Dominic arrived with my car he was prepared to explain all of the car's features and help me set up the apps I would need to operate the car and connect with my phone. I highly recommend this company to anyone in need of a car and desiring top notch financing and service. Thank you guys again!

the staff was so rude my car had less oil then before charged me 3560 for a oil change the place…read morehad bugs everywhere.