This isn't an Emerald Aisle location, but it was refreshing to interact with the friendly and…read morehelpful staff when picking up and returning my rental. I'm used to just picking out my vehicle and going, but the person checking me in walked me to the door and showed me where the spot was so I wasn't wondering around the lot. When returning the car, the staff was again super friendly and made sure I was happy with my vehicle. Great location, and great staff at the Long Island MacArthur Airport (ISP). Rent here or Enterprise (they share a counter).

Worst National rental location. Im an Executive Elite member and this particular location could…read morecare less about status or who you are. Waited today for an extended period of time and they had a lot full of cars (including SUVs - plenty of them). When I inquired, they said they didnt have anything. Forcing me to go to another National Rental Car location. This has happened numerous occasions here and the customer service is awful.

I rented a 15 passenger van not too long ago. I took my family upstate and I must say thit service…read morewas extremely helpful and the price was well below the competition. The van was clean and drove perfect. I had a hard time locating a rental agency on long Island that even rents these vans. I would recommend A-Car to anyone looking to rent

This place is terrible. After calling Tim everyday for two weeks for a car rental I was finally…read morepromised a car, altho it had just been involved in a crash. I was headed for a family reunion and had to agree. I sent in all my papers, but could not get it on the Thursday I arrived b/c he closes at 6:00. When I called the next day, even though I had spoken with him everyday for 2 weeks and submitted the paperwork 2 days before, he said he did not remember me. He then told me he did not have a car for me. He didn't call in advance to let me know and I had to take a taxi to the nearby airport to get a rental which I could and should have done to begin with. Stay away!

My car was at the dealership for repair so I had to rent a car from the Patchogue location. And I…read morehave to say it was wonderful customer service. Evan was so helpful took his time to explain everything, very professional. I can highly recommend this location.

Car came completely filthy with eaten up food on back seat from what looks like childrens food, car…read moresounded and felt like the front was gonna come off. After having been in a head on collision day before having to rent this car i didn't even drive it after my husband picked up as i felt so unsafe. The manager who did take some money off and gave an upgrade for future rental and apologized cause he felt terrible and said hes the manager and reflected on him when my husband picked up the car from same person. So you rented the car out as a manager and took no notice to cars condition. He also picked my husband up to get the rental where my husband said hes was looking at his phone and almost rear ended a vehicle couple times. The whole experience was so unacceptable. Definitely will not be going back to this location.

My husband and I prepaid for a car 2 months in advance, and when we landed we were told we would…read morehave to wait 2 hours for the car to be ready. The 2 people working at MacArthur airport counter were horrendous! ! They told people in line that were trying to return a car that they would have to wait. Would never ever recommend this company.

I don't think I've ever left a negative review before, but I'm honesty baffled right now. In a…read morestate of bafflement. I made a reservation for a car and when I arrived to pick it up, they unapologetically told me they didn't have any cars. That's literally what you DO. Get it together. I asked if they could help in any way. They said that couldn't. My girlfriend asked if they could call any other locations to find us a car. They said they couldn't. My girlfriend called customer service. They hung up on her. The entire company seemed unwilling to help in any way. Hertz. I'm not mad, I'm just disappointed. Also, go choke on a donkey dick.

THESE GUYS ARE THE BEST! I've never had a better Auto Collision repair experience. My front bumper…read moreneeded replacing after I hit a water pump hidden in overgrown grass. (Thus, I chose to not go through insurance.) Andy welcomed me with friendliness, honesty, efficiency, and clearcut info. He also helped arrange a rental car for me. The price I was quoted, was what I paid, and my car looks better than it did when I bought it. I couldn't be happier, and endorse this place whole-heartedly. Many thanks to everyone at Ed's who - believe it or not - actually made this ordeal FUN. I'm not kidding. - Carol, Oakdale, NY

Amazing work on my SUV after terrible hit and run on Montauk Hwy in Bayport that smashed in and…read morealmost totaled my car! ED'S worked hard on it and made sure it went home to me 100% fixed and cleaned up to looked brand new! I refer them to everyone!!

Way better the Enterprise. Lots to choose from and cars are clean and new. Affordable deals and…read morevery friendly staff

These people never have cars for a car rental company. I needed a compact and because they didn't…read morehave it I had to go with a more expensive "standard" car. I didn't have a choice since I need it to get to and from work. I'm writing this because this is the 2nd time this happens, I learned my lesson not to use them again. They have nice banking hours from 8AM-5PM so it makes it very difficult to get there. I'm going with Hertz ASAP. They actually have cars and better hours.