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    Thrive Medical

    4.1 (108 reviews)
    Closed 8:00 am - 5:00 pm
    Updated over 3 months ago

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    Jay J.

    Husband and I moved back from Maryland to here, upon getting this as our pcp is regrettably bad. The front office lady is blatantly complicated and refused to make things right for us. We called two months ago that I'm a deaf person and bring my own interp. That is apparently not a case when we paid a visit. She made every excuses on why, but and what. Husband's appointment is 10 mins from my appointment, they said dr is running late and that I'll wait until husband's session is done. After his session is wrapped up, she came up with different excuse, I can't be seen because it is 4:20 ish now and would need to be rescheduled. According to ADA laws- "This publication is designed to help title II and title III entities ("covered entities") understand how the rules for effective communication, including rules that went into effect on March 15, 2011, apply to them. The rules apply to communicating with the person who is receiving the covered entity's goods or services as well as with that person's parent, spouse, or companion in appropriate circumstances." They refused to see me because I don't want to use Video relay internet (they're utterly inconvenient and the quality isn't consistent) and they changed their mind after husband's appointment. I'm leaving this review a one star review. This is a disappointing experience. Edit: update 2- Your response is once again validating my complaint. My original appointment is today, 30th of August at 340pm. I haven't missed it. See the screenshots showing the timestamp from few days ago I received a reminder.. I also took a screenshot of your response as evidence to support my concern. As for accommodation, I have the rights to opt in/out/other options. You cannot force me to use something that I'm not comfortable with and is in violation of ada if you insists. learned that I'm not only one victim of front office's shenanigans. Multiple similar situations.

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    2 months ago

    best pcp care i ever had on my 72 years on planet earth. i have been with dr crear as a patient since 2020 and trade doctors for anything.

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    Appointments are on time. They take time with you and listen to concerns. They also coordinate my care with other providers.

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    3 years ago

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    Review Highlights - Thrive Medical

    Venghaus is extremely knowledgeable, professional, has wonderful bedside manner, and cares about his patients.

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    One Medical Primary Care Clinic - Domain Northside

    One Medical Primary Care Clinic - Domain Northside

    3.0(3 reviews)
    1.0 mi

    The staff here is awesome. I was greeted warmly as soon as I arrived. Molly, the NP, was…read morepersonable, empathetic and knowledgeable. I came in for my annual and she made the appointment a pleasant one. The office is very clean and well decorated. I felt like I was in someone's home. I parked in the Domain's Purple lot and was able to walk easily to the office.

    This is the second review I've left for One Medical, and I normally wouldn't go out of my way to do…read morethat -- but I felt the need to elaborate further because of how unpleasant and unfortunate this experience was. This was one of the most disheartening and discouraging healthcare experiences I've ever had -- and what makes it worse is that it was my first time seeking help for my mental health in over 15 years. I grew up in an environment where asking for help -- especially when it came to medication for mental health -- was seen as a weakness. So it took everything in me to finally overcome that and make an appointment. After a particularly overwhelming six months, I built up the courage to be honest about what I was struggling with and what had worked for me in the past. I wasn't demanding anything -- I was simply trying to communicate openly, hoping for a supportive and respectful conversation about my care. Instead, I was met with judgment and ultimately rejection by Harley Berning. She initially prescribed me a lower dose of the medication I mentioned -- no concerns or hesitation. But after I followed up with a message asking if this was the right plan going forward, everything changed. My prescription was suddenly revoked after it had already been sent in and paid for, and I was told she could no longer continue my care. It felt like I was being punished for being honest. I was mischaracterized, dismissed, and made to feel like I had done something wrong just for asking questions and advocating for myself. That kind of distrust -- especially when someone is finally trying to seek help after years of struggling -- is incredibly damaging. This experience didn't just shake my trust in one provider. It made me question whether I should have ever reached out in the first place. And I imagine I'm not the only one who's walked away from One Medical feeling like this. If you're someone who's anxious, vulnerable, or trying to overcome the stigma of getting mental health care -- be careful. I wanted this to be a step toward healing, and instead it left me feeling worse than when I started.

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    One Medical Primary Care Clinic - Domain Northside
    One Medical Primary Care Clinic - Domain Northside
    One Medical Primary Care Clinic - Domain Northside

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    Baylor Scott & White Clinic - Austin North Burnet - Front parking lot

    Baylor Scott & White Clinic - Austin North Burnet

    2.8(26 reviews)
    1.4 mi

    Great group of professionals here at this clinic. Thank you all for taking great care of me & my…read moremedical needs.

    I scheduled an online appointment with this location for urgent care today due to pain in my right…read morecalf. Scheduling online was easy and the front desk staff was very nice and got me back in the clinic quickly. When I got back into the clinic, the tech told me that there was no X-ray coverage at the clinic until after 530 PM and that I might be referred out. The nurse practitioner who saw me then said she'd want labs on me as well as an X-Ray and ultrasound. I told her that I was concerned due to losing time fron work and that I would not have come to this facility if I had known they couldn't even do an X-ray. She told me she'd get me with someone to schedule an X-ray and ultrasound and order the labs. The person who was attempting to order the imaging said she had no luck with Austin Radiological and tried calling Baylor Scott & White in Round Rock and she gave up after being on hold for five minutes. She said she sent a stat request for me to be called. I finally received a call the next morning. I waited over thirty minutes for the labs that the NP wanted before I gave up. While waiting, I asked to speak with someone about the wait times and the lack of coordination. The charge nurse explained that they're short on radiology staff and that on Wednesdays, there's only one lab tech on duty. She gave all the standard customer service pat phrases and said if I wasn't happy, I could contact patient relations. I am confident that patient relations has the same lines memorized too. In short, the facility isn't staffed well enough to handle both routine care for the providers and for an urgent care operation. The lack of coordination and the short staffing really make this location best suited for routine care. (And my PCP at this location is excellent.) But for anything more complex than a routine visit, you need to go elsewhere. Had I known of the limits to what they could provide, I'd have gone elsewhere from the start. And despite the NP being worried about a clot, my symptoms resolved overnight and, with a relatively quick consult with Dr. Google, matched much of the description of a Charley Horse. As a clinician myself, I recognize the need to rule out more serious conditions, but the particular finding I noted is classic presentation of a Charley Horse. I'll come back for my regular PCP care, but will be going elsewhere for anything semi acute that requires a same day visit.

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    Baylor Scott & White Clinic - Austin North Burnet - Beware of the lab wait times.

    Beware of the lab wait times.

    Baylor Scott & White Clinic - Austin North Burnet - Waiting area

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    Baylor Scott & White Clinic - Austin North Burnet - Waiting area

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    Austin Regional Clinic: ARC Quarry Lake

    Austin Regional Clinic: ARC Quarry Lake

    3.3(61 reviews)
    2.4 miNorthwest Austin

    This updated review is based on how long it takes them to respond to messages. I had a question…read moreabout getting lab work done and follow up appointments that are booked out for at least two months. It took them 13 business days (M-F) - otherwise known as 2.5 WEEKS to respond back to me. And I had sent TWO follow up messages after my initial message because of how long it was taking for them to respond. The portal message center says allow UP to 5 days for a response. Fine, I did! But almost 3 weeks for ONE response!?? Freaking ridiculous. The person who I've been messaging is "MA Tierra A". Awful. Slow. And selectively picks what to respond to so you have to ask again for the other answers and it takes weeks and weeks to hear back. I'm in the process of finding a new doctor. This whole situation has put a bad taste in my mouth. They were so so to start off with, but their communication is god awful and slow as all heck.

    I plan on filing a complaint against Dr. Kumari Godigamuwa and this clinic to the medical board…read more Every month I get the complete run around for my prescriptions, and each month I've been left without my medicine for days, sometimes over a week. The Dr is impossible to get ahold of and leaves for the weekend without doing her doctor duties (like answering emails and refilling prescriptions)

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    Austin Regional Clinic: ARC Quarry Lake
    Austin Regional Clinic: ARC Quarry Lake - Austin Regional Clinic | Accessible, Reliable, Convenient

    Austin Regional Clinic | Accessible, Reliable, Convenient

    Austin Regional Clinic: ARC Quarry Lake - Enter through NORTH LOBBY (first door on right)

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    Enter through NORTH LOBBY (first door on right)

    Wolf Lydia MD

    Wolf Lydia MD

    4.3(6 reviews)
    2.4 miNorthwest Austin

    I decided it was time to get a primary Dr in Austin instead of in my home town. I did some research…read moreand ultimately chose Dr Wolf because she was an internist and was on ARC's rising star list. I went to the appointment and met with her nurse. I don't remember her name, but she was super nice. I waited maybe 5 minutes in the room - overall wait time was around 15 minutes (arrival to Dr time) - and Dr Wolf was super easy to talk to. I went over my concerns and she addressed everything in a very easy to understand manner. She asked that I do some bloodwork and things, which I did the next morning. Within a few hours, her nurse had called me about an abnormal result and they walked me through that process. Definitely like Dr Wolf and have referred a few of my friends that recently moved here to her! Appointments seemed easy enough to make. I got in within a week, but I didn't have anything really going on like a cold or something. Most Dr's like that will squeeze you in if you needed to be seen quicker, but I haven't had to do that at her office yet. Anyways, I was satisfied with getting in to see her in a week for what I had going on.

    I am writing an update to my original review because I have had Dr. Wolf as my doctor for awhile…read morenow and can highly recommend her. This past year was a tough one medically and with losses in my family, and she and her staff have listened to me, referred me to appropriate specialists and understood my own need to advocate for my care and methods of treatments. She has been my primary care person and her staff has always treated me with respect, gotten back to me in timely ways and used caring and compassion. Now that I have seen more doctors in Austin and am aware that they all see huge numbers of patients I am more appreciative of the kindness and professionalism of Dr. Wolf and this practice. She has coordinated my care but it has always felt like a partnership through a tough year. She rocks!

    Lone Star Circle of Care - Northwest Austin

    Lone Star Circle of Care - Northwest Austin

    2.7(6 reviews)
    2.4 miNorthwest Austin

    I highly recommend Dr. Gajjar and her staff for your pediatric needs. I am a mom of 2 teens. I…read morestumbled upon Dr. Gajjar in the last 2 years through work related avenues. I probably interviewed 7 different pediatric groups when I was pregnant and loved the group and doctor I chose at the time (2005). That doctor has now retired. However, Dr. Gajjar is just down the street from Austin Area OBGYN and Dr. Cowan (my OBGYN)--also much trusted. The St. Davids Womens Clinic, where my OBGYN group has deliveries is also down the street. Dr. Gajjar is thorough, compassionate, and truly cares about her patients. Having worked with pediatricians going on 17 years now and being a working mom, I recommend Dr. Gajjar without hesitation. She guided us through the pandemic, middle school sports issues and awkward puberty moments. She genuinely connected with both of my teens (3 years apart and 1 a boy and 1 a girl). I am thankful to all those who have been by our side, but would have been thrilled to work with Dr. Gajjar when my children were infants, as well as now, when they are coming into their own. Her staff is friendly, approachable, and compassionate--something I have learned is invaluable over the years. We are so thankful to have Dr. Gajjar in our lives and looking after the healthcare of our beloved children. We are native Texans and have been in Austin for over 22 years. Dr. Gajjar is an asset to the children and parents of the Austin community.

    I was a patient of Dr. Browne's for several years, until Capital OBYGN & Associates was sold to…read moreanother company, and then another company, now under the latest name "Lone Star Circle of Care." My care with Dr. Browne was consistent and I enjoyed her openness to my personal needs, but the last time I was there for my annual exam, I was left for nearly an hour in a cold room with nothing but my mask and a tiny robe on. For anyone out there who has to get pap smears, you know the task is already a daunting and stressful one. I had to open the door to the hallway and ask a nurse if I had been forgotten about. When it was clear that I had, they rushed in offering no apology. I'm now in a situation where I have found a new provider through a Direct Primary Care format, and need my medical records. After contacting the office, I was told my records were sent to a third party and that I'd need to contact them. They didn't even have the phone number or any information to give me about said third party to access my own medical records. So now I have to be my own advocate and search the big wide web for my very private and personal information. Listen, I know our medical system is broken. I do not fault the nurses and doctors of this practice knowing and understanding that. Do not be fooled - hospitals are big businesses that function like corporations these days and just want to make a profit. They do not care about your personal well-being. SO IF YOU WANT ACTUAL CARE, if you want a system that is functional and supportive, do not go to Lone Star Circle of Care or whatever they choose to call themselves in the near future. You deserve better!!!

    Eisen Nancy DO

    Eisen Nancy DO

    4.9(7 reviews)
    0.4 mi

    She was my PCP while I lived in Austin, and she was wonderful! Very kind, listened to me, and very…read morehelpful. I went to her for an annual checkup, and she noticed a small skin tag on my eyelid. I'd had it forever and just used eyeliner to hid the tiny bump. She noticed and said that it was really simple and inexpensive to remove, and she could give me a referral if I'd like it removed! It was something I wouldn't have even known to ask for, but I was so grateful she pointed it out and offered to refer me to an ophthalmologist. Sure enough, the procedure was so quick and easy, I wish I'd thought to ask about it sooner!

    I've been seeing Dr Eisen as my primary care physician for the last 3 years. I have recommended her…read moreto 2 friends who also now use her as their PCP. She has a straight-forward no BS sort of bedside manner which I really like in a doctor, but she does not come across as brusque or rude. She gave me a great referral to a surgeon when I needed a tumour removed and I've always found her willing to pause and discuss my options with me. It's immensely convenient that's she's part of the Austin Diagnostic Group because when you do need to see a specialist you can see somebody in the same group and you count as an established patient, and they have access to your info in the ADC computer system. The facility has an "easy care clinic" on the bottom floor where you can be seen without an appointment or make a same day appointment with a nurse practitioner. If you like doctors to make sympathetic tut-tut noises and do a lot of hand holding she might not be the doctor for you. If you like somebody with a no nonsense approach to medicine, Dr Eisen is your girl.

    Thrive Medical - internalmed - Updated May 2026

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