I bought a 2000 Harley road king off of integrity 4 yrs ago and have had NO problems with my bike…read more I'm going to buy another bike from them soon. Great people to deal with. I give them a 5 star.

As others have mentioned, make sure you look over any bike closely before you purchase. I bought a…read morebike last fall, with a listed 55-point inspection, that didn't identify that the air filter was completely clogged with rust and junk. In the months since, on a bike that reported only 4100 miles on it, I've discovered pitted forks, and an oil pump problem. In the end, this bike appears to have been neglected and not maintained for a few years before I got it...like it sat in a barn for a long time. If you don't buy the warranty, you're out of luck. The people are friendly and easy to deal with, but I wouldn't trust the listing descriptions, nor the conditions of the bikes they sell. Misleading company name.

Bree McDaniel and Mike Thompson are the most honest service advisor and technician at this foreign…read moremotorcycle repair shop. My husband dropped his 2010 BMW motorcycle there to have the cruise control looked at because he could not get it to work. They kept the bike and checked it and found out that there were no faults or problems with the operation instead, it was absolutely user error. They did not charge him for this service. My husband will continue to go to this establishment and I recommend that you do also.

Great staff and service department. The only place I will shop and purchase from…read more Dave has always done me good

Decent selection, Sales staff is nice but there prices are a bit higher than competing dealers…read more Ended up saving 400 bucks on the same unit on 2 different bikes by going somewhere else. Its ashame cause id like to support a smaller dealer but the prices cant justify it. The parts counter is staff is quick and helpful. I haven't used them for service.

Depends on who's working. Usually walk into this place, get stuff done and leave. Recently its been…read morea different guy at the service desk and he's simply the reason I will be finding a different place to work on my bike. I must say tho, when they DO work on your bike, they do an amazing job for a fair price. Good luck getting in there tho. Appointment only.

I contacted the service department about a recall for a Honda motorcycle. I talked to Adam, who was…read moreextremely helpful and efficient. He ordered the part and contacted me when it arrived. The communication and service were excellent. Adam remembered who I was and the service by my name only. Incredible memory. Great service manager. I have been to other dealers and another ASK location, but this location will be my choice from now on. I had a brief interaction with a salesperson and talked about motorcycles. He was extremely knowledgeable and personable. When I'm in the market for a new bike, this will be the guy I buy it from. Congratulations on great service and a friendly, efficient staff. Bob W

For the record, this review is specifically about the Ask Powersports-Columbus location. This…read morefeedback comes after a direct, difficult discussion with the owner/manager of this family business to ensure there is no confusion regarding which location provided this experience. I recently had an incredibly disappointing experience that started with the service department and ended with a complete lack of leadership. When I expressed my frustration, the manager's response was effectively, "service is bad everywhere." There was no apology or "how can I help?" Instead, I was given excuses about how difficult it is to find personable technicians and why I should essentially accept a subpar experience. It's clear management is more focused on preserving "margins" than providing professional service. If good service is hard to find, I'd still rather take my business to someone who actually tries. Being content with providing a horrible customer experience is a choice, and it's one this business has made. Recommendation: Save yourself the headache and go to Pony Powersports instead. They seem to understand that protecting the bottom line shouldn't come at the expense of the person standing in front of them.

I had a great experience with Zen Cycle shop. The owner is very knowledgeable and great prices!…read moreThanks Zen Cycle Shop!

My husband bought a motorcycle from Iron Pony and we had excellent service from Tom his salesman…read more Also, Logan and Derrick in the finance office deserve a gold star for their absolute honesty. My husband overpaid and while counting the cash they returned the extra $100 bill. At this time of the year they are really busy. I would recommend coming during the middle of the week.

Got me in and out to change a flat. Super friendly and cut me some slack on the price.read more

Brought my car to fine line after another car hit me. They were really great from beginning to end…read more Dealing with my (awful) insurance, keeping in contact with me about any updates, giving me a good deal when my insurance ultimately screwed me over, and did a great job fixing my car. I would definitely recommend and will bring my car here again if needed.

DON'T EVEN CONSIDWR THIS BUSINESS. ALSO LOOK AT THEIR BBB REVIEWS. If I could possibly leave…read morenegative stars I would. I can't express enough how unprofessional this business is. My car was promised to me no later than noon today. When I called this morning they acted like they had no idea. Then they told me they wouldn't release it to me anyway because they didn't have the insurance info, that I provided them when I dropped the car off last week. They did not honor the entire amount they said they would cover of my deductible. They told me to be here at 6 and the car would be ready. It is now 6:30 and no one has come back into the office for a half hour. I am moving out of state tomorrow and missed a last happy hour with my friends because of these ass clowns. No apologies given. Update: I've not been waiting almost an hour after close. Then they brought the car out the paint in the repair area was bubbled. They are now buffing it in the parking lot. He was done, but there's still another spot. And, they broke my favorite key chain. But, I have my car!

Thorough inspection of my vehicle was done and I felt their pricing was competitive. Communication…read morewas good and I was sent an estimate that had each cost broken down.

Thank god for Jan and this auto shop. 10/10 customer desk from the customer service at the door to…read morethe mechanics, to the owners. Quick service and good rates!