She was an absolute jerk. She told me it's my fault I got my car towed and that she doesn't get…read morepaid enough to care. I wasn't able to get my car off impound Friday I was coming from 30 mins away. She gave me a 15 min window to pick my car up then as I was 5 mins away she said "I was late and too bad see you Monday morning ". Then they weren't open all weekend and I had to pay for storage on something I wanted to pick up but was told no to wait now. She's rude and inconsiderate and should not be the face of any business. I guess not everyone is tough manners when they were kids.

I showed up to pick up my vehicle and the process was horrible stressful. She kept on insisting…read morethat my son could not drive and called him a lair to my face multiple times. She then proceeded to tell me that I had the option of having my son arrested for taking my car without permission, so my insurance would not go up. I ignored her derogatory remarks and tried to get through process of the release as soon as possible. She called the police to have my son's license verified and he was given a sobriety test and breathalyzer, which he passed and we were able to secure my car. She said it was NYS procedure to verify the license; for all pickups. It is not. She called the police because she thought my son was aggressive on the phone for insisting he was allowed to drive. He did not enter the building and was waiting in the car. She approached his car with the police present. He did not yell or swear at her, slightly aggressive from both of them, is what I witnessed. They both need to work on their people skills and this could of been avoided all together.

When someone is supposed to repair something properly and they don't , you start looking elsewhere…read morefor the problem. So you spend money and time looking somewhere else, when the problem all along was what they were supposed to repair. It wasn't done, they did not know what they were doing or did not have the proper equipment and should have never agreed to do the job !

Richardson's Auto repair is a top notch auto shop who are always on top of their game, with high…read morequality service you'll find nowhere else. It's easy to make appointments for service and they are very valuable to me specially as a female because I know I can trust Kent Richardson with my vehicle and my son's too. I've been a customer for many years and Kent will always let you know if he sees a potential problem coming up with my vehicle because even with an oil change appointment he checks the vehicle over, tops off the fluids and always can be counted on for good service. Even with older vehicles we've had he gives great value for the money and really knows his stuff, as do his great staff!

Broke down on Ward Rd and Lockport Rd. Sheriff called for tow because we were blocking road and our…read moretruck couldn't get pushed to the side out of traffic. truck was dead and break system had locked up. United Auto towing can within a half hour and did take husband to dealership with the truck. Not complaining about service. that was alright. It,s the fact that we did not get a receipt as promised either through texting to my phone, email or paper. $381. I need that receipt to turn in for reimbursement. plus we gave the driver a tip for his trouble. Called next day and girl said she would give the guys my info and request and have one of them call me right back. ALL I WANT IS A RECEIPT FOR THE TOWING CHARGE. No one has called back nor have I gotten the receipt. Very unprofessional in communication. Always use a credit card , do not give them cash.

Called Niagara towing to get my truck unstuck on Saturday and they didn't even attempt to get the…read morejob done because they got stuck . But it still didn't stop them from taking $135 . I wouldn't call this company again if they were the last company on earth. Just wanted to let Niagara towing know that a suburban got my truck out . A 15 year old truck can do what your "professional" tow truck guys cannot . Better luck next time .

Zac arrived at the time the lady on the phone estimated. Towed my car and got me to where I needed…read moreto be. They quoted me lower than most people that I had called. Very nice and great service.

From the owner: Need help on the road? Look no further than Niagara's Roadside Recovery! We are available 24/7 to…read moreassist drivers in any situation. From towing to winch outs, tire changes to fuel delivery, our comprehensive services have got you covered. If we happen to meet during difficult times, you can trust that our assistance will exceed your expectations. We truly wish that such situations never occur, but if they do, we'll always have your back. In case of an emergency you can reach us through text or phone at (905) 931-6315

Prompt. Courteous and easy to work with. They made the process so easy and effortless. 10 out of 10…read morerecommend.

From the owner: A1 Towing & Auto is your go-to source for all of your towing and roadside assistance needs. Give us…read morea call today to schedule a pick up.

My car was illegally towed from Sweeney st north Tonawanda for a "special event" no parking 10am to…read more9pm Saturday 10/19/24. North Tonawanda police did not place these temporary no parking signs within tbe required 12 hour advanced notice and then lied however my surveillance cameras prove they lied. They are organized criminals. The tow truck driver at 7163824455 said that it will cost me $400 to pick up the car literally 1 hour after I was towed. I asked him to break down the fees and he said $150 towing fee, $50 skids fee and $75 gate fee because they are not open on Saturdays. I said that doesn't add up to $400. Then the towtruck driver threw a tantrum and said now I have to pick it up on Monday because he doesn't have to release the car to me today, he said he was going to do it as a courtesy. I worked in fraud investigation for 20 years and my cousin is a federal judge in DC. I will contact the FTC, NY attorney General and DOJ Monday morning regarding conspiracy to defraud if the owner doesn't contact me at 8:30AM to properly resolve this issue. Buffalo FBI 716-856-7800. FTC ​

My mother recently had an accident with her 2000 Saturn. The car was totaled and towed to…read moreCertified Towing in North Tonawanda ,N.Y. It was a very upsetting experience for my Mom and our family. Zach, the owner, was incredibly helpful and understanding. I would recommend Zach if you ever need his services. Thank You Zach again for all of your assistance. I appreciate everything you did to help me and my family!

We have used Steve's for many years and two different vehicles. Always great service and fast…read moreservice. Seems they are always busy BUT we can see why! Their parking lot is never even half empty, even in Winter. Recently had the oil changed and picked up on time with a call. A few days ago, a rear brake light was out. Went there and a mechanic came out to check it out. Within a few more minutes, the brake bulb was replaced, tested and days later, still operating correctly!

They over charge and WILL add on charges... take my word, if you choose to go here please have some…read morecommon knowledge on cars, my girlfriend went here finding out they just charging her whole bunch of bs