First time stay - great location! Easy parking. Love the area. Big open lobby with lounge / bar…read morearea. Front desk staff very kind - efficient! Next to the front desk is a nice size market which was very convenient. I also used the gym one morning which I was very impressed with. Our room was great! Modern / comfy / clean! Great Hotel!

hotel rooms are great. there is a breakfast buffet if you can call it that. The food was cold and…read morenot much to pick from. there were pastries but they were stale. and the charge is $20. They also charge for parking. The fto t desk staff were not knowledgeable and very dismissive when asked for help. The response was I'll tell them your concern. Not up to Hilton standards.

Stayed here on 2 separate visits to the Winter Park area. This hotel is within walking distance of…read morefood and shopping, which is nice. The valet service is very helpful and friendly in each interaction. The beautiful entrance is welcoming when you walk in. It's clean and very spacious with lots of seating. The cafe/bakery to the left of the entrance is nice, with plenty of seating. Check-in was smooth. The room was spacious and clean. The refrigerator was overflowing with ice, which spilled out onto the floor when I opened it; some melted and refreezed. Not sure if it's a good idea to use the ice. So I just walked down to the ice machine and got ice. Housekeeping was on time daily but didn't clean much beyond fixing the bedding and replenishing towels. They didn't even touch certain parts of the room. The same piece of paper remained on the carpet throughout the visit. I know the hotel is affiliated with the college, so you are contributing to a good cause. Room service was a fail all 4 times I tried ordering on both visits, which sucks. When you call the desk, they don't seem to have an answer for why no one picks up. If you use dry cleaning, you have to ask for bags in case you use the laundry service again. If you've used the ones in the room, they don't automatically bring more. I waited until my 2nd visit to see if it would make a difference before writing my review, but it was pretty much the same. But for the area, the price was pretty reasonable. I had breakfast twice in the restaurant downstairs

This review is based on an event…read more Atmosphere: the event was in the first meeting room to the right of the lobby, and it is the perfect size for an up to 40-person dinner. The big windows in the back are a huge plus: watching the sunset light fade into the evening during the meal was a highlight. The whole hotel is gorgeous. The contemporary art everywhere gives it a high-end feel that's perfect for business events. Food: the charcuterie buffet was a hit. Everything was set up perfectly and tasted fresh, especially the cheeses (I loved the manchego, it was so soft) and the prosciutto. I was a little less impressed with the mains, though. The risotto felt a bit heavy on the cream and was a little too al dente to my taste. The ribeye was cut and cooked in a way that felt more like pork than steak. Everything else I tried, the asparagus, the salmon, and the salad, was pretty good though. Service: every staff member was super friendly and fast, especially the valet guy. I'm definitely planning to come back to check out Hamilton's Kitchen. The bar and dining area look very inviting and classy.

The stay was... not what I have come to expect from the Hampton Inn brand. I will say that the…read morestaff was very courteous. The room however... I was assigned an ADA accessible room - not needed just what I was assigned and that was fine. When I entered, I noticed there was no shower curtain, I thought maybe that it on purpose although it would make quite a mess with the overhead shower and was probably a slip hazard. I figured I would have to use the handheld shower head and ask the next morning. It was late so I did not want to bother the staff. Water still went everywhere but I had extra towels available. The next day I asked the front desk if accessible rooms were supposed to have shower curtains and she said yes, I said Ok well mine does not. She asked for the room number but I explained I do not like people in the room when I am not there and would be back in a couple of hours. She still asked for my room, and I said again I will give it when I get back. When I returned... my room would not open. I had to try 4 times before it finally opened. The lock would turn green but the door would not budge. This happened the rest of the stay as well. I called down, and housekeeping was on my floor, so she came very quickly. I was told that this room should have a curtain and the housekeeping manager is supposed to check every room not sure how this was missed. This was a HUGE slipping hazard, especially if I actually needed the accessible room. I let the front desk know when I left that this was really disappointing and on top of this the "refrigerator" in the room did not cool anything. I had some ice packs with me that helped me keep the water cool the first night but by the second night they were no longer cooling either. The Hampton Inn rooms are usually quite spacious with a long desk and spacious bathroom. This was not it. tiny desk in the corner. The area, is easily accessible, there are tons of restaurants minutes from Marketplace at Altamonte Springs and the Altamonte Springs mall. There is a Cracker Barrel and Waffle House just behind and across the street from the hotel. There are also other hotels to choose from... All in all, I would probably find a different Hampton Inn property or a different hotel brand next time.. Do better.

We normally stay at the Hilton in Altamonte across 436 and its always been such a pleasant…read moreexperience and stay. We decided to stay here, Hampton Inn & Suites North. I won't lie, checkin was not friendly, but they turned it around. Things to know are the beautifully updated rooms. The hall carpet is older but ok. The bed is so very comfortable, the room is immaculate, pillows inviting. When we arrived tonight, the problem we had on our first night was beyond resolved. I do recommend this hotel and its staff. Stay with confidence

Stayed here a couple nights and it was a mediocre experience. Booked direct and chose a room on the…read moreHilton app and was given a different room upon arrival as it wasn't ready yet. The mobile key on my phone didn't work... The property was still under construction during my visit with debris scattered throughout the property. The back door seemed to have been painted by a 5 year old... The interior of the property is getting long in the tooth. The 1 bedroom apartment featured a full kitchen including a noisy fridge and dishwasher... The mattress was very lumpy and the pillows seemed to have seen better days... The sheets were stained and the duvet cover looked pretty worn out too... The wifi worked sometimes. Luckily I was able to connect on my phone or laptop at all times, but wasn't able to connect both at once... The TV featured both local and premium channels. Trouble was that sometimes the signal went out and the TV just showed a black screen... The A/c worked well in the apartment although there was some previous water damage by the bedroom window frame which was sloppily repaired...

This was a convenient location to winter park. Check in was easy and contactless. The room had a…read morefull kitchen, tv area, and bedroom was separate which was nice. Everything was clean and comfortable. However I noticed the ceiling fan directly above the bed looks as if it was never cleaned recently and thankfully we did not turn it on. There is a $10 fee per day for parking which seemed a little unnecessary as they have a huge lot.

Parking is $20, and will be included in your bill. I was NOT told that by the gentleman who checked…read moreme in, so sharing the info here to ensure you don't make the same mistake as me and pay $40 per entry. Hotel is among the cheapest for the Bonvoy group in the area. So you get for what you pay. Overall nothing too bad other than the A/C which was loud and not cooling enough. But overall we enjoyed our stay. Minus one star because the gentleman who checked me in did not only miss sharing with me important info, but could not be bothered to even say "hello" when I greeted him. Update: Minus one star as the front desk told me they would reimburse me for the extra parking charges; after 2 weeks, they have not. I called multiple times, and every time I call, I am asked to call back because management is not here.

Horrible Place to Stay We were moved four times due to A/C…read moreunits in rooms not working, heavy marijuana smell in hallways of floors, hotel would not honor daily food credit I paid for and showed proof, mattresses very worn and old. Hotel charged $21 a day for parking. I did not feel safe staying at this hotel with my child. There was a lawn crew checking into hotel drinking out of liquor bottles outside front door

Great location lots of retail and restaurants available. Small marketplace and breakfast buffet is…read morea plus for this hotel. There is an additional parking fee at the time of my state construction was going on, but there is additional parking in the back. I had one minor issue, but spoke with management and they were more than helpful and all of the staff were professional and very helpful. The room cleanliness was great. I felt like it was clean and I also felt safe staying here. The amenities offered in the rooms were perfect. Plenty of space and the first time I saw a closet in a hotel room. Love the upgraded modern look to these rooms and I would stay here again and recommend for any traveler.

My boss paid for all of us to stay here as a team after our holiday party. I stayed here for two…read morenights. The rooms are huge! I loved the layout of the room, the WalkIn Closet (!!) with plenty of hangers and ample counter space in the bathroom. The breakfast bar slaps. My son and I really pigged out on that. They had basically everything you could want for a breakfast and then some.

This is a beautiful and historic hotel on Park Plaza. This year, it's 103 years old!…read moreI didn't stay, but I've passed by a good number of times and decided to check out the lobby for kicks and giggles. The lobby is stunning! It has an old vintage feel with Genuine Tiffany lamps and old wood work leading to the second floor where the rooms are situated. Even if you're not staying, the staff are friendly and don't mind talking about the old building and giving a small history.

What a cute hotel in the middle of everything. Best bedding ever and the staff John and. Wayne were…read moreso sweet and accommodating. Yes the floor makes noise yes the bathrooms are small but that's the charm. Cute balcony and they have the most amazing Jewlry store right in the lobby. Tons of restaurants nearby and stores to browse. Love love love the vibe.

We stayed here as a family with a baby and overall had a good experience. The hotel is about 20…read moreminutes from Sanford and 20 minutes from Orlando. The surrounding area felt quiet and business-oriented. Check-in was smooth and seamless because Takeisha was so warm and welcoming. She even offered us an early check-in since we were traveling with a baby, which we appreciated. The property looks recently renovated, and the room was spacious for the most part. I also loved that our room had a patio. Amenities looked nice, though we didn't get a chance to use them. The biggest downside was the Bistro service. One of the two employees we interacted with was noticeably unwelcoming, so we decided to dine elsewhere both nights. Overall, it was a decent stay and a good value. I would stay here again. Cleanliness: 3/5 Bathroom could have been cleaner. I found strands of hair from previous guests, though the lobby and common areas looked clean. Dining: 1/5 Unpleasant experience with one Bistro employee. Location: 4/5 Quiet area with minimal highway noise. Limited walkable dining nearby. Service: 4/5 Front desk service was great. Housekeeping is only provided every other night. Amenities: 5/5 Parking: 4/5 Plenty of parking available around the property.

This hotel was lovely. It was clean and the rooms were spacious. The staff was awesome. I think…read morethere was a German lady that was working the cafe and in the busy morning she was crushing it. She was amazing from her efficiency to her hospitality. I went to the manager to pay this woman a compliment and he let me know that she was Marriott employee of the year for the entire company. It was awesome. I love that they acknowledge her value and how amazing she is and let her do her thing.

Rodney and Joe are the best bartenders!!! Always a cool vibe…read more Hotel is great and entire staff is good.

Ashley was friendly, prompt, and professional. She provided us with everything that we needed to…read morecompletely enjoy our stay.