I was very happy with the care my dog received. He was happy when I dropped him off and happy when…read moreI picked him up 8 days later! The daily text updates they sent, gave me peace of mind. I will definitely use Milan Pet Sitting again!

Lisa is awesome with cats but not great with humans, sadly. Our feral-turned-indoor-princess is…read morevery skeptical of humans, but she loved Lisa. Despite Lisa's serious communication issues and difficulty processing feedback, we were content to keep her on forever, simply because the cats loved her. But then she fired us as we were about to go out of town and refused to inform us whether she intended to honor her pre-existing commitments. Some background: It was often a struggle to understand what Lisa wanted. Lisa doesn't like being texted on vacation, but she has little issue texting clients about personal things on their vacation. She sometimes insists you use the app, while feeling free to contact you via text message at other times. She'd get frustrated if we didn't pay the right Zelle account, but she gave us both accounts. Sometimes, one would not work so we'd use the other. This was one of many matters prompting Lisa to snap at my wife, a common occurrence. My wife is not rude or demanding. She is to the point and simply trying to communicate, especially on vacation. On a few occasions, Lisa's terse replies had my wife on the verge of tears. The real problems escalated over a plant, though. My wife propagates plants on our window sills. Lisa asked if she could have one in exchange for her plant-watering fee. My wife said OK, but she'd need to wait. Our friend in Asheville had lost EVERYTHING in the recent flooding, and many of the plants my wife was propagating were earmarked for her friend. My wife planned to give Lisa two plants from her next batch and even intended to plant them in fancy pots as a thank you for the care Lisa has shown for our cats. Well, Lisa got impatient. On a recent vacay, Lisa kept texting my wife about a plant. A bit annoyed because Lisa doesn't like getting texts on her own vacations, my wife told me she'd deal with it later. When we got home, Lisa had not only taken a plant, but had taken the biggest one. She'd also taken the wrong plant, mistaking a coin plant for a money tree. She'd left a note saying she'd taken it because my wife hadn't replied. Where on Earth is that tantamount to permission? Anyway, my wife sent her a text saying she could keep the plant but in the future she should wait for a reply. Lisa did not like this. I was on the couch when she arrived. Lisa put the plant on the porch with a note. I knew my wife told her to keep it so I motioned through a window "no" as she set it down. She shook her head and made haste back to her car. As I was opening the front door to call to her, she took off with a little squeal. The note said she didn't want to wait for the plants my wife intended for her, that she wanted to give one to one of her friends now. She added that she didn't want a plant at all because it would bring "bad juju" to her house. In my mind, taking a plant without permission would be the source of bad juju, but what do I know? After this incident, Lisa became noticeably shorter. Her reports weren't quite so friendly. Sometimes her messages were incomprehensible. We couldn't make sense of them. She gave our furbaby with a pancreas disease the wrong food serving, despite us updating it in the app. There were other issues, most of them minor, but she was clearly annoyed. Again, what mattered most to us is the cats liked her. Lisa was slated for an upcoming visit, so I told my wife that Lisa hadn't closed the cat food properly -- she left the top of a 17-pound bag gaping open with a chip clip hanging off its side -- and she'd failed to close our broken fridge door properly, even though we'd left her a note, which disappeared for some reason. These were small, basic things, just a little constructive feedback as we didn't want the cat food or food in the fridge to spoil. Lisa did not agree. She wrote a text screed complaining that we didn't inform her earlier and FIRING US. Shocked, my wife wrote back that that was fine, but would she still honor her upcoming commitments? My wife sent multiple notes. Lisa didn't respond until two days before we left. We'd found another sitter by then, which for those in the know, is a huge hurdle when you're getting ready to leave town (catsitters need a meet-and-greet before taking on new clients). Lisa said she hadn't seen the messages in the app that she demanded we use! This, after much complaining that we weren't using the app properly (we thought we were). When my wife explained we found another sitter, Lisa, within what seemed like minutes, complained that we were hurting her reputation by telling another catsitter about our experience and later cut us off from the app (so, now, we couldn't copy and paste info and instructions for other catsitters who use the same app). After all this malarkey, we are kind of relieved she fired us and have found two awesome catsitters to take her place.

Really can't say enough good things about Lisa. She truly cares about our cats, takes time with…read morethem and knows them so well. We never need to worry when we are away and she goes above and beyond for them and in alerting us if anything is unusual or needs attention at our home.

Thank you so much Mr. Krishna for taking such great care of our fur baby Wesley while we were on…read morevacation last week! First time boarding our dog at this caring and lovely place. First we did two trails for 2-3 hours on two separate days so Wesley can get acclimated and it was a great idea. Mr. Krishna sends video and pictures I could see how our dog is doing. We will definitely revisit and we highly recommend.

I scheduled boarding with this company. Got a confirmation text. Called them about a week before my…read moretrip to confirm as I didn't hear back. And they told me that they wouldn't be open. I just wish the communication was better. Luckily I was able to find a backup sitter but it was a bit of an inconvenience.

Tasha and Shelia have groomed my dogs for years! They are wonderful and my dogs look and smell…read moreamazing when I pick them up!

Terrible grooming experience. Extremely busy and overbooked. Tons of dogs barking that can stir up…read moreanxiety for many dogs. My wife goes to pick up our dog and they have her pay then after paying ask her to come back to see the groomer. Groomer tells my wife she should take our dog to the vet because they clipped her ear. Of course this is all after already paying. They did offer to pay for the vet bill but we were already done at this point. There seemed to be no remorse and it was just no big deal. I wouldn't send anybody here.

Outstanding service. Reliable, dependible with people who care about pets…read more Reasonable cost and a valuable service when you are out of town. Easy to schedule and many times they go beyond expectations. They make an effort to have the same person come each year. Mark Bell

We had an amazing experience with this company and especially with our pet sitter Jennifer. I can't…read moresay enough good things about her and the quality of care she provided for our kitty while we were out of town for a week. I can honestly say that she went above and beyond. She had no problems with our home security system, did a great job caring for and cleaning after our cat and even brought in our mail. We have indoor and outdoor cameras as an additional safety precaution and while we didn't watch it on every visit what we did see and hear made us feel so grateful. She was warm and kind to our cat and clearly took the job seriously. My only regret is that we didn't tip more than we did. We will use this company again and hopefully always have the same pet sitter! I would recommend to anyone.

Buckhead Pet Sitters took care of my older dogs for four days, and they are excellent! I was…read moreinformed via email of how my pups were doing, while I was gone, I don't normally leave them, so this was a big relief to know they were in good hands! Highly recommend! Responsible, and responsive, compassionate and caring service.

We have had Buckhead Pet Sitters stop in to take care of our dog on several occasions, and we have…read morealways been very happy with the customer service! When traveling out of town for a long weekend, they came to our home for a consultation before we left town to learn more about our dog's routine and to meet him/play with him so that he wouldn't be afraid when they came into the house when we weren't home. They are incredibly thorough and asked a ton of questions so we felt very comfortable and knew we were leaving him in good hands. We received several pictures, videos and updates throughout the weekend from our sitter Cecelia, so we didn't have to worry about how he was doing. Our dog loved her so much, he was almost sad to see us come home. I would highly recommend Buckhead Sitters to care for your pets!

We could not have had a better experience. Our two dogs have never been kenneled but we travel a…read morelot. Our doggy sitter of 10 years moved out of town and we were a little nervous about our upcoming 10 day trip (much of which, we were off the grid). Our pet sitter, Ron, was so awesome. He wrote us emails every day and it is amazing how quickly he captured their very different personalities. He gave them lots of love and walks. He talked to them as well (this was captured on video. And, he took such good care of the house. We plan on using Atlanta Pet Au Pair when we go out of town for another 10 day trip in just a couple of months.

I just had to write this review following my last pet sitting experience. One of the hardest things…read moreabout relocating is finding the right care for your pets if you have to travel. I've been using them on and off for over two years for daytime walks for my 2 dogs and feeding and care for my two cats when we are away but decided to go for the in home pet sitting for 7 nights instead of boarding my dogs. It was a great experience. Ron is so caring. He sent a very detailed text each evening with pics of my dogs relaxing with him. He brought in all the mail, washed up the dishes from the cat food and left my apt spotless --even vacuumed! It was a stress free vacation knowing he was staying overnight with the dogs and stopping in once during the day. It was about the same cost as boarding two dogs and having a pet sitter come in to take care of the cats. I highly recommend these guys. They've been in business a long time.

Buckhead Pet Pals has been my sitter of choice since returning to Buckhead in 2023. I have the same…read morefantastic pet sitters so my fluff balls aren't surprised when someone else stops by. On Christmas Eve morning, I called and Camilla managed to secure services for me from the 27-29 due to a death in the family. Within an hour. Thank you again, Camilla! And thanks as always to our fabulous pet sitters!

We have been using Buckhead Pet Pals for years and LOVE Laurie who takes great care of our cats and…read moredogs. I highly recommend them and would suggest asking for Laurie by name!