Bad receptionist. She hung up on me without returning my phone call. She was not interested in…read moreonboarding me as a new patient. Kept telling me they were booked until October even though I told her I was ok with that. I guess they really don't want any new clients.

I just switched to Carothers Family Dental in San Marcos and am glad that I did. I had great care…read moreand my teeth feel sparkling clean. Very nice staff and would highly recommend.

The doctor spoke to me in a very condescending manner and I felt like the entire experience was a…read morecomplete waste of my time. I had to pay $150 upfront just to walk in the door. The dental assistant was very kind, but I was not impressed at all by the doctor and I'm relieved he can't do anything for me; I won't go back there.

They misquoted my price ($500-900 for 2 root canals, and then when i was there i was told $1162 for…read moreone with insurance, payable immediately), then they overcharged me by almost $500 (which I didn't know until my friend who used to work in a dental office looked at my bill). They emailed me confirmation forms but mailed me my statement 3 weeks later. They made me drive to the office to get my refund but didn't even look at my card. I was referred by my wonderful dentist, but I'll never go back. They are nice enough people but never had to jump through so many hoops. Just be honest and upfront. I could have gone to Kyle and paid less.

After a dental hygienist instructed by Dr. Drake, I think, put my permanent crown on, I began to…read morehave excruciating pain. I came back in for x-rays and was told this was normal. A few days later, there was no improvement, so I asked for pain medication. After this didn't work, I went to LR Family Dental, and was immediately told that the tooth under the new crown had abscessed. It was the worst pain I have ever felt. I have to have a root canal now. Dr. Drake offered to replace the crown, but I will never return there.

Very nice staff, my appointment was fast and easy. They care about your concerns, and are…read moreprofessional. The process of becoming a patient was quick and painless. They fixed my tooth in no time at all, with a "we'll fix it if it's not right" guarantee! Their prices aren't horrible, and I recommend their services. Smart and interactive employees. The owner is a kind woman.

Update: Carus Dental…read morecontacted me immediately after my review. They apologized for my previous experience with billing and informed me that the previous person in charge of billing, whom my initial review was primarily concerned with, is no longer with them. Belinda, the new billing manager, is a very friendly and considerate person. Speaking with her about my bill, she was very courteous and helpful and Carus Dental is much better off with her in charge, imo! Delilah with the central office reached out to me to see what could be done to remedy the situation and promised to email me an estimate of my next visit. She was too very helpful and kind about the situation. Good bushiness practices go a long way. Other dental practices would do well to have people working for them who are as professional and efficient as the people who work at Carus Dental's San Marcos location. ------------------------------------------------------ I asked before the visit for the person in charge of billing, Britney apparently, to let me know about all expenses that I would be charged for before the visit began; what was covered and what wouldn't be. The doctor requested certain x-rays that were not covered by my insurance which the billing failed to inform me about, again even though I'd asked her. Upon collection Brittney wasn't understanding about the situation at all and insisted that she had nothing to do with the fact that I was being left with this bill. She was pretty rude about it in fact and I found her to be very offensive.

After being a patient for many years of the San Marcos location and extending professional courtesy…read morefor them calling me to change appointments (same day) multiple times, I was surprised by them asking me to sign a 48 hour cancellation form (fee of $75) for me asking them to extend the same professional courtesy in return to cancel an appointment (same day) I was not able to make. I cancelled my future appointments with carus dental I had and will NOT be recommending them to my family, friends or coworkers moving forward.

My family has gone to Dr Milligan and gang for more than a decade. We know and love Dr Milligan and…read morehis staff because they are competent and thorough. They have come through when we have an urgent problem like an old filling that broke. They are always friendly and make us feel known, even when we have waited too long between scheduled cleanings (oops!) Dr Milligan and his staff are very accommodating when we have made mistakes (scheduling or dental care) and they've been upfront about accepting responsibility for any oversights on their half and they make it right. I really respect this office. It's a small town personal feel with first class dental care.

Dr. Milligan's office personnel are super pleasant and accommodating. The Dental Hygienist is…read moregentle and competent. They always get me in if there is something urgent. Dr. Milligan is soft spoken and gentle and he always goes over my options, is up front about prices. He chooses great music, too! I actually look forward to relaxing in the very comfortable chairs.

We had a great experience here- the themed waiting room is amazing (definitely what drew me in for…read moremy kid at heart fiancé- he loveddd it haha). Staff is super nice and we were seen super quickly, not overcharged at all like other places have done... We will definitely be back!

Had a great experience with my kids. He was kind, informative and not excessive in treatment. Im a…read morenurse and midwife so I ask a lot of questions. He was thorough and patient with me. Kids loved the space too!

Extremely money hungry dentist and orthodontist team…read more Find somewhere else. Wish I had checked the reviews in advanced.

I went here for a routine cleaning and an annual exam…read more I really liked how the staff researched our insurance prior to the appt and advised us of the cost, which was minimal. Dr Brossart adjusted my night guard and answered all of my questions. I was not rushed out. The staff was courteous and professional.

We waited 2 weeks for an appointment & on the day of they said they don't accept our insutance-my…read moreson has been in a lot of pain & now we are left to start the process somewhere else. EXTREMELY UNPROFESSIONAL AND UNCARING

Thanks David! David's care and attention with the procedure was spectacular. I received a filling…read moreand the process couldn't have gone smoother. A big thanks to the office for seeing me within the hour day after I discovered the issue. Kyle Norton

Have not been to the dentist in a very long time. I broke a tooth and went to Gilcrease dental in…read moreSan Marcos. He is old school and was able to replace a filling and build the side of the tooth up. Couldn't ask for a better dentist than Dr. Gilcrease. If I could give him more than 5 star I would. If you need a good dentist that is still family owned this is the place.

Dr. Gilcrease is great! Went for the first time and it was the best experience I've ever had at a…read moredentist. I was in and out within and hour and felt like I got the best care possible. So glad to have a great dentist who is truly a part of the SM community!