When the guy that owned it before Covid was always there this place was the best. I have had the…read moreultimate car wash with gate privilege since before covid. I had to show that owner I was capable of pulling up into the touch wash safely to get my pass. Since the new owner took over I no longer have privilege to use the touch wash I pay a subscription fee for. In fact, it is now closed most of the time. This is even during business and weekend daytime hours. So I am being forced to use the lesser wash almost every time. They also stopped stocking the vacuum tokens. I am supposed to get one per week. Most of the vacuums don't work, but aren't labeled, so if you do want to use vacuums you can lose money finding out they don't work and no way to get money back. If something doesn't change this month I am canceling my subscription and going to one of the new, state of the art car washes that actually are maintained. Employees have told me the owner now doesn't care that things don't work.

***Update***** Since the owner can only reply with a statement that I am tied to a competitor…read morevalidates this review. (Attached photo of response incase they try to remove it)Police report # O18043081 Ogatamie county sheriff public record. Also my personal email address is adishman49@gmail.com. If you would like proof of my purchases with this company for the last 2 years since I moved here from out of state, plus any other documentation to make an informed decision on this incident please send me a message and I will help you the best I can. *** continue to my review*** I used to enjoy this wash, been here so many times, so much that I figured I'd go ahead and sign up for the monthly unlimited package. That is until the day I had an issue and was told to basicly go away. I called with an issue I had with a wash and was told to bring in my truck to show them what had happened. I show up to only be greeted rudely and told that I am a liar and that they were not responsible for what had happened before they even looked at my vehicle or understood what happened. To top it off they had already cancelled my account before I even showed up. What had happened was their touch car wash side had left scratches all over my truck that morning. The sides, hood, mirrors, tailgate, roof, and new chrome trim I had just placed on my vehicle that weekend. When I tried to show them that the new chrome had even been scratched, I was told they don't cover after market damage anyway, and to leave without understanding that the scratched chrome proved consistancy. They refused to do an incident report or give any insurance info. So I just contacted my insurance and I am going to let them handle it. (My insurance stated they will go after damages on my behalf due to photo proof and receipts of new equipment installation) A police report has also been filed per my insurance company's request, and was instructed this was not a new occurance for this business. So if you love your paint job beware! Also read the other low star reviews of issues with scratched vehicles. Thank you.

Paid $30 for my car to look worse than when I initially brought it in. Spray residue all over my…read moreinterior, as if they didn't even try to wipe it down, as well as new scrapes and dents all over my exterior. Brand new car mind you. It's better to just buy the supplies and clean your car yourself than waste your time and money here.

Exterior wash was "okay" but not worth the price…read more They advertise interior detailing services but it looked like they did not even attempt to remove my floor mats or vacuum my back seat. Even the bare minimum wash package offers vacuuming and wiping down the interior surfaces. I was disappointed, I only purchased the wash package for the interior detailing because it's hard to find that service since I moved. Don't offer the service if your employees don't perform it. I have one more certificate left, but honestly I can do better at home. I'd recommend saving your money. Hopefully other locations are better but the other reviews I've seen do t give me much hope.

2 years ago I wrote a review with photos about how terrible they cleaned my car and ignored the one…read morething I asked (don't wipe the interior front window). The owner called me and said she would give me a gift card if I took my review off Google so I did. She sent me a $10 gift card... so instead of paying $30 dollars I could pay $20 for a shit job. Today I went back hoping they improved. Absolutely not. I wish I could upload photos because there is so much dirt, hair, and crumbs left on my dash, floor, and center consol. It's no wonder you can't leave a review on Google for this place anymore because all of them would be bad. My advice to you is pay the $10 at Kwik Trip because you will pay for the same amount of service for a third of the price.

You have got to watch this place. Two different occasions they shuffled me through and not do a…read moretire shine or half hazard job of wiping things down. When your paying $40 for a car wash it should be done right. When I showed the manager this last time my tires were not done he left me in the parking lot took my jeep to the front copped an attitude and put my jeep in 4WD LOW turned on my air conditioning put the air conditioning on and turned the knob to cold and put the jeep not on defrost but circulation. Fogged immediately on me once they released the jeep. This manager should be fired I called the owner and reported him. Definitely not a way to treat customers.

I went on a Friday during lunch. Not terribly busy and they still do a bad job. The amount you pay…read moredoesn't equal the service provided

Great location, but consistently terrible attention to detail, and overpriced. Have to go back over…read moreeverything and find where they didn't even bother to clean. Disappointed!

they are close my apartment and big washing maching and dryers and reasonable and friendlyread more

This place is by far the cleanest and most friendly place I've ever been to. They are constantly…read morecleaning. Anything goes wrong they fix the problem immediately. I would recommend this place to anyone.

I was able to get in right away. I didn't time it but less than 20 minutes! A coupon for a full…read moreservice car wash was included. Appreciate how fast I got out and the coupon for a car wash is a great perk!!

Best car wash in the area, they offer annual and monthly subscriptions that are an amazing deal!…read moreClean restrooms, offer fuel rewards and have a variety of quality food products from local vendors.

Nice car wash, clean facilities, friendly staff. This is a shell gas station, if you have the…read moreshell rewards card, you get 3 cents off per gallon just for returning to a shell gas station. If you are planing to get a car wash, and have the rewards card, make sure you purchase your car wash inside the gas station to get 10 cents off per gallon on your next visit. I always forget to purchase the wash inside.