A 3-year-old, a toilet and a whole roll of toilet paper do not go well together. After plunge, plunge, plunge, it cleared - but, we developed a leak that came through the ceiling to the kitchen below. At the same time, my old water heater decided to start a slow drip out the bottom. I called around and was quoted ridiculous prices - some way too much and others so low, I didn't trust them. Then I checked Yelp and saw Tiho had a very good rating. So I called him. We set an appointment for today at 3. Unfortunately, my cell phone was charging and I did not get his calls or texts to make sure I was home. He assumed I wasn't here and went out on another job. It was after 5 when I saw he had tried to contact me and I text him back. He was already home after a long day. He asked if he could come in the morning, but I wasn't going to be home. So, even though I didn't answer his phone calls/texts, and he was a good 30 minutes away with traffic, he came right out! I knew he wasn't going to be happy, I know I wasn't. But, when I opened the door, he had a big smile and asked....who is more unhappy right now - you or me?? We both laughed and he gave me a hug. This plumber is great. He got right to work. He had my water heater draining while he fixed the leak in the toilet upstairs. He gave me advice on the bathroom remodel I will be doing shortly and told me to make sure the contractor does certain things before laying tile, etc. He had the heater installed in no time and explained how it works. He showed me the corrosion on the old water heater and explained why my pressure wasn't great. He also took apart my kitchen faucet to do some adjusting and improve the water pressure when he noticed it was running slower than it should. All this took him an amazingly short time and he cleaned up. Most would have rushed through the job to get out and back home, but he took the time to do the little extras. For $1400 he did a lot of work and I couldn't be happier. If I ever need a plumber again, I know who I will call. He's good, he takes the time to explain everything, and he charges a very reasonable price. He also explained to me why he always calls first before coming over. He's had people make appointments, he blocks off the time and drives to their home only to find they either forgot or changed their minds and aren't home. So, it made sense to me why he didn't come when I didn't answer. Sorry Tiho. Next time I need a plumber, I will definitely call you and I promise to answer my phone when you call to make sure I'm here! read more

I was washing my dishes on Sunday night and my sink starts backing up a bit. I turn on my garbage disposal and it starts coming up the other sink. Eh whatever I seen this happen before. I walk away and about 5 min later, i hear a sound unlike any i've ever heard coming from my laundry room. It was the sound of water splashing onto my floor. Lots of water. I ran to the laundry room and saw a gush of water hitting the tiles and spreading fast. Oh. My. Lord. I'm a big do-it-yourselfer. I've done tons of plumbing projects including sprinklers, showers, tubs, sinks, and even put in my own water softener system with a integrated whole-house filtration system. But this is 7pm on a Sunday night and I'm not feeling the urge to run to Home Depot and messing around my plumbing system in the dark. I turned to my trusty Yelp for help in finding a good plumber in the area. Tiho caught my eye with his 5 star reviews so i called him. After debating on whether I should wait until Monday when the rates are a bit cheaper, I decided to just have him come right over so I don't have to lose sleep at night. Within about 10 min, I heard a knock on my door. The Russian stud cleared my clog well within the hour and I didn't have to stress about the long lines at Home Depot, nasty sewage, or working in the dark outside. It was definitely worth the reasonable rates he charges and a good night's rest. read more

I used them and they were great! Someone got to my toilet the next day and fixed it quickly and then just paid through a cash app and it was done! Super fast and easy! I recommend Jonathan! read more

Great Plummer and greater person that keeps his customer happy

Tiho was EXCELLENT!!! We called him with an emergency situation. Leaking shower, water shut off. He was out within an hour, identified and fixed the problem quickly. Excellent service, great pricing and very knowledgeable. Don't hesitate to call! read more

We had a new gas range delivered and were disappointed that there was a gap of six inches between the back of the range and the wall. Our gas pipe was sticking out way too far. We called Tiho mid-day, he was on a job in Santa Clara but said he could meet us back in Tracy at 4 to take a look. He was there on time, assessed the situation, had everything needed to complete the job in his truck, and was done within an hour! He knows his stuff, provides GREAT customer service, and is just a really nice guy. read more

Tiho came to our house to within minutes to fix some issues we were having since we moved into a new house. He took the time to look through all the plumbing in the house and give us reasons as to why we were having issues and fixed stuff on the spot which was awesome. He is reasonably priced and very professional. read more

Tiho has earned my future business. My tenant reported a leak; it was more than I could handle. Tiho answered my call on the first attempt; took my information; arrived much quicker than anticipated; fixed my leaking outside valve for less than he quoted; and followed up with me. I have worked with shady plumbers before; so I am happy that Tiho is an honest, hard working fellow. I found him through Yelp, so I appreciate the candidness of the reviewers. Tiho deserves to stay in business. read more

Quick, Reasonable, and HONEST!!! Tiho is such a nice guy and he fixed my kitchen drain problem in literally 15 min!! He's also a very nice man, very happy help! read more

When we found a leak in our shower we looked for a plumber on yelp and decided to give Tiho a call. Tiho came the same day to look at our shower. He was punctual and friendly. He looked at our situation (which was pretty severe) and gave us an explanation of what exactly was happening with the leak and what it would take to fix it. He took the time to explore different options and answer any questions that we had about each process. He is very honest. Unfortunately, we didn't end up going with Tiho as we ended up finding a more practical solution, but I would totally call him back for any future plumbing needs. read more

Needed to relocate a water softener and Tiho was able to do it in a timely manner. Great service a very professional. Tiho Plumbing will be our choice for all of our plumbing needs. read more

May you rest in peace. Our family hasn't t been able to find anyone as honest and hardworking as you were. You treated us as family from the moment we met. You let my little boys watched you fix our issues and explained everything you did. You were so patient. When I went to pull them away so they don't bother you, you said they were no bother. read more

Tiho was called for a sewer being plugged up. He was instructed that he would need a snake or other means to clear it out. He was informed that the clog was between 50 and 75 feet. He first said it was the cities responsibility. Then the city cleared their side. Tiho then returned. Without a snake and without a hose. He then borrowed a garden hose to try to unclog. He unclogged a little bit. He then returned after problem was still there. Tried to charge for each trip. Then he rented a snake. Still did not get clog. Then blamed the clog on the city again. He was not professional, lack of communication, and not prepared. read more

Update: 11/3- got word from another business that the owner was involved in an accident. Explains why I never received a response. I send my prayers to him and his family. read more

If I could give him more stars, I would! I called Tiho last night after 4pm to look at a leaky water heater. He come over within 10 minutes and had the water heater replaced by 6pm!!! He is a super nice guy and is great at what he does. I will call him for ANYTHING plumbing in the future... without hesitation! read more

A very respectful and honest man, is who I see. I had the same plumber for almost 24 years who I trusted completely but I think this gentleman is going to take his place now that the other plumber has retired! I just hope he doesn't get too busy so that I have to wait in a long line for his help! read more

Tiho from Tiho Plumbing is absolutely wonderful! He is very professional and does an outstanding job. My husband and I have used other plumbers in the past and they have not compared to Tiho. We are very pleased with his work, punctuality, and honesty. He is definitely our plumber and I highly recommend him. read more

This is the type of business that you should be able to give 6 stars to. I will never again call anyone other than Tiho for any plumbing issue I have. He was prompt, courteous, friendly, straight forward and affordable. He re-instilled my faith that there are people out there who care about customer service. He is a local Tracy plumber who won't give you the run around. You need not look any further. Call Tiho. read more

Oh my gosh!!!! Ok - there is a lengthy, boring back-story, but the summary is I have been working with a different plumbing company for three day and have been without hot water the entire time. I checked Yelp reviews for a new plumber and came across Tiho. Again, Oh My Gosh!!!! He came right away and was here for about one hour - I have hot water! If you are looking for a skilled, knowledgeable plumber that enjoys his work and charges a fair and reasonable price, Tiho is your man. If I could give more than 5 stars, I would. read more

Tiho was great. He was prompt, under what he quoted, and finished the job professionally. He even looked at a different sprinkler related problem and gave advice on how to fix it. I have never known him before. I wish I did. Great Job Tiho. Highly recommend you. read more

Our new property management company hired Tiho to fix the garbage disposal and unclog the shower drain at our new place. He was fast, professional, friendly and tidy--he left no mess and even put all the stuff back under the kitchen sink when he was done! Within an hour, he replaced the garbage disposal and removed the nearly solid matter from the shower drain. Did I mention he also had to make a trip to Lowe's? Tiho is honest and hard working, and doesn't lolligag--he just gets the job done! If you hire another plumber, you are insane, because I'm telling you right now, Tiho is the only guy you should call! read more

Tiho Plumbing was awesome! We had a leaking valve under the sink and we needed a plumber right away. He said he would be at our place in 30 - 45 minutes. He was here in less than 30 minutes. Once we told him the problem, he had it fixed right away. He was quick and very professional. read more

Tiho is amazing! I called him on Friday night after returning home to find an outside pipe had burst and water was everywhere. He arrived the next morning to fix it and he was super fast with his work. He even replaced some of the plastic fittings for metal and installed an additional value. And he is such a nice person and a pleasure to work with. I highly recommend working with Tiho. read more

There are not enough superlatives in the English (or any other) language to express the quality of Tiho's work or his character. Tiho is an example of an exceptional person in addition to being an incredibly skilled tradesman. He has restored my faith in those who profess to be "contractors." After being promised the sun, the moon, and the stars from another contractor, I was left with leaky pipes, no water in the kitchen for 1.5 weeks, no replacement of faucets and disposal (as per the agreement), and the "over-stove" microwave sitting on the counter. I made the decision to call Tiho and he swooped in like an angel and fixed the problems caused by the "other guys." Not only did he solve the obvious issues, Tiho identified potential problems caused by short-cuts taken by the "other guys." Oh my gosh...there are no words to express my gratitude to Tiho. In addition to his superb ability to plumb, he's an amazingly great person. I am honored to have met somebody with true integrity. Call Tiho for your plumbing questions, needs, or problems. He is honest...do not worry about being "had." Tiho's character is forthright and moreover, he's reliable. As Joel F., a former yelp poster stated, "This is the type of business that you should be able to give 6 stars to." Hmmmm.....I would even say 10 stars! Thank you Tiho for giving me peace. I am grateful for people like you! read more

Outstanding quality work, we had a clog in the main septic line that was causing the upstairs bath to not drain, Tiho came right out, diagnosed the issue and just left after taking care of the issue..I would recommend Tiho Plumbing to anyone with plumbing issues... read more

Tiho did work for us for many years here in Tracy and my family is devastated. He was always such a nice person, took great pride in his work, and never tried to rip anyone off. He will be missed. read more

Came the same day when we called. Arrived on time, fair priced, worked quickly and efficiently. He is now my go to plumber! thank you so much. read more

I met Tiho when he was doing some work for my sister. He was pleasant and friendly, and my sis and her boyfriend raved about his skill and his work ethic. Given the other reviews he's gotten on this site, they aren't the only ones who felt that way. I gave him a call when I was having problems with a sprinkler flood (not indoor plumbing, but water/pipe related all the same). He came right out, assessed the problem, and told me he could fix it (whew!). Tiho did the work skillfully and efficiently, explaining what the problem was and how he was fixing it. His demeanor immediately put me at ease; he's so warm and personable, yet I could tell he'd take care of the problem, with no BS. He did great work, quickly and efficiently, and even gave me a referral for some general contracting work I'm thinking about having done (given his own character and work ethic, I have no qualms about trusting his judgement on a referral). His bill (as others have mentioned) was EXTREMELY reasonable. It's not difficult to understand why Tiho has earned so much admiration (and 5-star reviews) from others, if he treated them as well as he treated me. He is a skilled workman who takes pride in his work, and who does what he says he'll do. He's clearly not afraid of getting his hands dirty (which is why you'll find he seals his deals with a fist bump rather than a handshake), and he's charming without any hint of schmooze. He's a great guy in general, and has definitely earned my loyalty! read more

We have had Tiho work on several jobs in our home from gas lines, to installing pex to re-routing plumbing. He is fast and efficient. His prices are very fair and he is focused on the job at hand. We have recommended him to several friends and family and everyone has had a positive experience. read more

Very impressed with Tiho. He responded immediately, and within the hour was working on the problem.

Tiho is the best. We were right in the middle of a construction project when we discovered plumbing work done incorrectly. We called and were lucky to catch Tiho driving back into town. He did the work correctly and quickly which saved us from delays and increased cost. Tiho is the best!!! read more

I was so shocked to have heard Tiho's passing. Rest in peace Tiho, we will not forget you!! ( sobbing)

I had Tiho come out, because I was replacing all my toilets and I had some flange issues with some of them. Tiho came out promptly and within no time had a plan of action. He replaced the flanges, stop valves (even learned that they make 1/4 turn stop valves--by the way use these they are much better than cranking forever in that emergency situation when you have to use them), and he seated the toilets. Before I knew it they were all caulked in and ready to go. This is the second time I have had Tiho come out. He works fast and is the ultimate professional. He is a plumbing artist. One more thing I really like about the way Tiho does things is he explains what he is going to do in detail before he does it if you ask him. I will always call Tiho first whenever I have a plumbing issue. Thank you again Tiho, Les R. read more

Tiho is hands down the best plumber in the world! Never have I seen someone so knowledgeable and quick! He is kind and he is honest and HE IS GOOD. I had used him based on his other shining reviews about 5 months ago. When I discovered my water heater had become a fire hazard today I called him immediately, and he was here before PG&E ever left. At my door within 10 minutes tops. He fixed it within an hour including a trip to Home Depot and he educated me on everything he was doing. What an amazing man! I would never call another plumber as long as I live in the Valley. period. read more

Tiho came with a few hours notice and fixed a badly sealed toilet that was getting ready to leak through to my kitchen below. He is courteous, polite and explains everything as he goes. He did a great job and is a pleasure to work with. Thank you Toho! I will recommend you to my friends. read more

About a month ago while I was working on my rental the darn knob from the tub came off when I pulled it on. Not only did the knob come off but water started pouring out uncontrollably. I didn't have an urge to get it repaired as it was a Saturday so I shut the water off the whole house and decided I would take care of it later and headed home to Castro Valley. Monday I hit the Tracy Yellow pages and although I got phone responses everyone was busy. So I opened up Yelp and saw the stars for Tiho. I was able to call him right away and he was waiting for me in Tracy 45 minutes later. It took him a very short while to remove the old parts, go to the store and get new parts, and install. With all that waiting for me, running for parts, and putting everything together I could not believe what my bill was! Let me say that I have never done this with any tradesman before but after I paid his bill I also gave him a tip. Well worth the price of the job and also getting to know a real nice guy. Fortunately, he told me he not only services the Tracy area but also the Castro Valley area. Now I am thinking of using him for any plumbing problems and also to use him for an upcoming project that will need gas lines installed. I wish there were more than 5 stars cause he deserves them!!! read more

Just wanted to follow up on Tiho's work. Living in the same house now for over 17 years we always had septic backup issues. Since Tiho did the repair I have had no more issues. Again thanks a bunch Tiho and keep up the GREAT work! read more

I recommend Tiho Plumbing to anyone who is in need of any of the services he offers. He will come out as soon as he can to give a quick and fair estimate, and complete the work right away, as well. He is not out to get your money. As a matter of fact, he worked with me, because he knew how important it was that my water heater be replaced right away. He noticed the walls around the water heater were soaked and moldy, and removed them for me, as well, concerned about my family's health. As a single mother of 3, I am so thankful that he had a heart and didn't take advantage of my lack of knowledge in this situation. Many thanks to you, and rest assured, I will be calling you for any future needs that arise as my home ages :)! read more

I just learn today March 19.2015 that Tiho, passed away last year.He was a nice guy,he will be missed. I have tears in my eyes.R.I.P.my dear Tiho. read more

Oct. 10': Absolutely the best contractor I have ever had do work in my home. I've had a lot of work done. He's professional, considerate, intelligent, works hard and efficiently, gives a fair price, does high quality work, and leaves the place clean. No flaky contractor here, he keeps his word and stands by his work. I had extensive re-plumbing in the kitchen, a gas line installed and a mixer + shower fixture replacement done. He cut all the drywall in the center of the studs so they could be re-inserted without having to add backing. My general contractor friend was very impressed by his work. Don't even think twice when considering a plumber or debating on another bid. He's it. He came highly recommended by my family in Pleasanton. I wish he did more types of work as the quality is so great. Update Jan. 11: After my kitchen cabinet install Tiho installed the Gas range, disposal, kitchen sink plumbing and dishwasher. Plus, plumbing modification for fridge water supply line to recess into into wall, allowing new fridge to fit. All the same great quality work! It would have taken twice as long for another plumber to do the work. He also came up with very quick and intelligent solutions to my range install, as my cabinets were too high, also my faucet install as my granite cut outs were too close to the bar counter. He also came up with very quick and intelligent solutions to my range install, as my cabinets were too high, also my faucet install as my granite cut outs were too close to the bar counter. read more