The customer service here is on another level!! The good food is secondary. Way to go Jessica, Vanessa, Mackenzie!!

I'd like to give it 1.5 stars but it won't let me. Ok this has to be the weirdest burrito place I've been to thus far. I walked in and was greeted by a waitress asking what I'd like to drink while I'm standing there, I kindly tell her its my first time and ask how does this work, she hands me a huge menu and I give her my drink order while I look over the menu standing up in what is supposed to be an ordering line(lunch time nobody in front of me though at this time), about a minute later she comes back with my drink with no lid and I'm there with a menu in one hand and an open drink in the other as I stand in line...odd. I go to the next cashier, give my order steak burrito she asks if I want the large? ok(I don't see any of this on the menu but whatever I'm hungry). sure. comes with chips but no salsa but seeing its my first time they give me salsa(I guess if you have been there more than once no salsa for you haha). Nearly $13 for a steak burrito, chips no salsa and a soda...overpriced it you ask me but whatever the waitress said it was full service once you order so I guess thats the premium you pay. Sit down at a booth, most uncomfortable booth seats ever, like they had no cushioning in parts so they were lumpy as hell...wtf? Whatever I'm gonna try and enjoy myself so I read over the little table literature about the story of tijuana flats & its owner while I wait for my food, I hear my name and have to wave over a different waitress...again odd, maybe a number card system would work better, I dunno but just odd. Food was ok, burrito was ok, chips were pretty good, salsa was crap, no flavor, tasted like canned stewed tomato's for the most part to be honest. They have a hot sauce bar with like 20 flavors, I went for the mild and was like duck sauce from a chinese restaurant with a little(and I mean little kick). I was there for about 10 mins after getting my food, wasn't once checked in on, so full service it is not. Definitely not worth the $13, why would you tip if its not truely full service? I always try to scope out places like this before bringing my wife & 3 kids, we won't be going there anytime soon, its a shame as its so close I wanted to have a nice lunch joint. read more

Very disappointed. I feel like I just paid for jumped-up Taco Bell with out the flavor. I should have known better. On the bright side, the curry sauce was tasty. read more

Oh boy where to begin? From the immature 19 year old manager on duty who wouldn't provide her supervisors contact info to employee Stefan Short who apparently has no issue threatening customers on the job site. And by the way, follow this link https://www.news-journalonline.com/news/20200217/florida-man-gets-naked-to-escape-deland-store-ribeyes-fall-out-of-his-pants and you'll learn all about who they hire at this Tijuana Flats. My entire Uber Eats order was ice cold and incorrect when i received it and instead of a simple apology and making things right with the customer, Ms Snap My Fingers In Your Face While I Speak manager Brandi told me my food wasn't put in the freezer. Wow. Great service Clermont location! Sure hope Jeremy reaches out to me soon! Thanks for everything tonight! read more

I love Tijuana Flats. Big fan of the burritos. Usually have a great time here, but the last two times I've ate here I have pulled a very long hair out of mouth that was inside the burrito. I will go back, but if I get another hair inside the food I'll have to stop going to this location. TLDR: usually good, but got long hair in food last two times. read more

The waitstaff seems to be on some form of uppers, but as I usually get takeout it doesn't bother me as much as it does other reviewers. The food is fresh and flavorful an best of all, cheap. Great place for a last minute weeknight meal. read more

Tijuana Flats - Tex-Mex Near Me - Clermont, Florida

Went here for Taco Tuesday. +Two tacos, chips and a drink for $5 - you can't beat that! + fun atmosphere and quick service. read more

Good food at very reasonable prices. I had a veggie burrito, bigger than Chipotle's! Love the various hot sauces to try. Definitely will come back. read more

This is a nice quick service place to eat. I just moved to town, and my boyfriend made me take a whole day off from eating here recently! LOL! I've read the other reviews, and my best guess is consistency of portions has improved as I know exactly what I'm getting, right down to 3-4 jalapeños on my taco. I'm definitely a regular here. The sangria is also very good! Restaurant and restroom is clean, staff is super friendly and attentive. The booths do need to be replaced as all the "spring" is out of the seats. The door to the ladies restroom is sprung WAY too tight, so be careful when using the door, it smashed my wrist and left a nasty bruise. :-( I do hope they allow online ordering soon... They are one of the few locations that don't do this. And it would be nice if they could remove some of the stop signs in their parking lot - I refer to it as "the land of 10,000 stop signs." read more

The food is always hot and fresh at this location. They greet your as you enter. Their salsa is a hot and miss. Beer could be colder; however, they have free beer Wednesday. ..... Who can complain about that? ??? read more

Tijuana Flats - Wall painting in the restaurant. - Tex-Mex Near Me - Clermont, Florida

The fare is pretty fresh-mex and the wait staff is very friendly, almost too friendly. It feels like cheer camp sometimes. Anyway, when they opened the food was hotter and served more quickly but recently (Summer 2010) the quality has fallen off. The blackened chicken on my tacos was cold and you can tell it had been cooked much earlier by how rubbery it was. Chips are still fresh and hot and the crushed ice in the drinks can't be beat in the summer. Lastly, whenever I have been in there at least 1/2 of the hot sauce dispensers have been empty or broken. What good is it having 10 hot sauces if I can only sample 3 or 4 of them? The really hot ones are almost always out. In general, it's a great franchise and a Central Florida original, but this one location has let the food suffer and hopefully they will bring it back. read more

Food was good, service is good, but was not very busy. Came here with family, who are local, and they were unaware of the menu change. Music in the background was loud and hard to hear anyone at our table.. for my first time being here I am underwhelmed.. like I said the food was good. I can say I have been here.. read more

Always have good service here, but they went out of their way tonight. Love the citrus vinaigrette dressing and they even gave us a bit to take home. Taco shell for the salad was so fresh and the meal was great. Thanks for doing such an over the top job. Hard find these days. read more

Unfortunately this location is a franchise. The corporate run stores are much better and ran more efficiently

We have eaten here before when we've visited our kids in Florida, and we enjoyed the "fresh Mex" food and the plethora of hot sauces, and even thought that the corporation should consider locating a restaurant in Michigan, in a college town or busy resort area like Traverse City. On a recent trip back to Florida we ate here again, twice...but we're not loving the place so much. First of all, on both occasions we were annoyed by constantly hovering staffpeople; I appreciate good customer service as much as the next diner, but when you have not one but two waitpeople constantly bugging you, asking you how you feel about your food while you're trying to talk to your tablemates or even as you're attempting to take the first bite of your meal -- the staff needs to back off and wait for a more opportune time. Well-trained waitstaff know how to do this. Today I actually saw a waitperson who'd been outside tidying the patio tables scurry like a desperate puppy behind a customer coming into the restaurant, asking him how she could help him before he could even orient himself inside the dining area. Is the staff on some sort of commission, or do they not have other tasks to do to help them manage their time more efficiently? Good grief. We have also been disappointed by the quality of our recent meals. The tortilla chips tasted bitter -- cooked in old grease, maybe? -- and the tacos/burritos were just kind of thrown together. The fish tacos were dry -- I liked the citrus flavor of the marinade the fish was evidently seasoned in, but there was no crema or other sauce to act as a binding element. We also didn't care for the sloppiness of the hot-sauce area. (Maybe instead of birddogging customers the staff could spend some extra time keeping this area looking neat and clean.) It's also really loud inside; we appreciate the uptempo music, but tick the volume down a couple of notches so we can hear one another at the table. read more

Best Tex mex food .Extremely friendly Staff and efficient managers.Specials and promos good for family budgets.I love the sweet chili sauce on a green verde chimihchanga.It is divine.The food is SOOOO good.Everything is good. read more

This is not real Mexican. Its freshican. Seriously the food here just tastes fresh and nicely seasoned. Its enjoyably fresh. Hey I like that and maybe you will too. :) I love everything on the menu which makes it hard to choose what I want to eat. My niece likes it here too. read more

Good food, reasonable prices.. Lots of hot sauces for burritos!!

The service here is great. They always make sure your drink is full. The two stars is because of the inconsistently of their food. We go there on Tuesday for Taco Tuesday's. Each week the food portions change. This week I had full tacos and not a lot of chips. Last week I had tons of chips and skimpy tacos. When we asked the manager why some weeks the tacos are full of ingredients and some weeks they are not he said that it was because they tell their cooks to make it like they would want it. This seems odd to me and would be the reason that the food is very inconsistent. read more

This may have been the best service experience at any quick-food Tex-Mex joint in recent memory. They took my order quickly, brought the food out quick, got me a soda while waiting to order (!), and refilled my soda like 5 times. The food, while not authentic Mexican, was super tasty - crisp hard shells, yummy pork, and amazing hot sauces. The biggest reason to come here, though, were the young women working here - maybe the cutest I've ever seen outside a Hooters. Honestly, it's worth just going to see the servers! Cute and polite, along with fresh food; can't beat it! read more

This place has quick service great buritos that are the size of my head and there chips that come with them makes the meal so much better. Great sauce too it gets so spicy it's incredible read more

The food was great and the staff very friendly. The owner is present and you can tell, it makes a big difference when someone is there that really cares and it reflects with the staff. read more

Good food and fun salsa bar. This is a stable of central FL and certainly worth a trip into the flats.

I may be a bit biased seeing as I recently moved here from Arizona which is home to some of the best Mexican food outside of Mexico, but I have to admit I was a bit disappointed with Tijuana Flats. I've had better Mexican at Chipotle. It's very Americanized Mexican like what you would expect from a Taco Bell. I give it 3 stars for its friendly, fast service, and the chips and cheese dip, but I won't be returning any time soon. read more

Great Quick Tex Mex and cold beer. Love the Beef Flautas. So good.

Eaten here MANY times and when we went for Veterans Day, my meal was free (retired Navy) but my wife's was also free. We did pay for our 3 year old though. We have had nothing but good tasty food and friendly service EVERY time. And they know us now. read more

Not up to par with other Tijuana locations...which is a shame because it's closest to me. Chips are never seasoned, queso is pure liquid and holds no real flavor, quesadillas/tacos have very little filling inside them. Literally my chicken quesadilla was empty in half of it, and barely a piece or two in the other half. Not sure why this specific location can't get it together...but I'll be driving a few extra miles to go to a different one from now on. read more

My husband and I love coming here especially on Free Beer WED nights. We love the food, service. The girls that work there! Most of the time that atmosphere. Our last visit ( not the Flats fault) there was an extremely large group there it was very loud in there and not a lot of room for the regulars. But we held out and were finally able to enjoy our food and beer. Our son loves the burritos. This is a great spot. Love the the Hot Sauce Bar. read more

Beer food affordable prices, can't beat that.

I've eaten there plenty of times with and without family members. The food has been served fast, hot, and no mix ups on our orders. The staff is friendly and the place is clean. I don't use the hot sauces but no one has ever complained about the bar when I have been there. The staff never fail to keep your drinks fresh and cold. When the weather is not too hot or cold it's nice to sit outside. A little shade would be great I think. I plan to visit them more often. read more

I questioned whether to give them 1 or 2 stars. I also questioned whether or not I got food poisoning. I guess it's authentic Mexican when you have the non stop runs after eating it -- Jjst doesn't taste as good. Won't be back ...EVER read more

I go on taco tuesday, you really get a great deal for the least amount of money, and their service is great! Free refills on drinks and the sauces are pretty good. My moms favorite is "slap my ass and call me Sally," lol try it, it's good! I usually get hard beef tacos with chips and salsa or cheese dip. Good stuff! read more

Terrible experience on taco Tuesday 1/24/17. Will not be going back to this location, meat was cold and I was given a flour tortilla instead of wheat I requested (not that big of deal for me). But what really ruined it was finding a roach in my drink cup (after I had already drank it), I showed the server and was offered no compensation other than a new cup and drink. Really bad experience and it seems like their food and service is going down hill. read more

Very friendly service but the quality of the food has def gone down by 70 % or more. This place is very inconsistent sometimes the tacos are full sometimes they are empty. Check out Taco Tuesday. Any other day is not worth going to. read more

Love Tijuana Flats. Go on Taco Tuesday or Burrito day and save a few bucks. Better option than taco bell and they have beer!

The employees here are very nice, but the food is terrible. I'm sorry, but I could not even finish the meal.

This used to be one of my favorite Clermont restaurants but then the portions of meat that they put on their food was seemingly reduced. Their service can also be spotty. A while back I would have given them 4 or 5 stars but right now I can only give 2. I'll visit again and if my experience is better I will upgrade my rating. read more

Let me start off by saying I made this account just to write this review because I truly believe it was well deserved. My wife and I stopped in late on Sunday 7/15/18 and had an absolutely wonderful first time experience. Greeted at the door almost instantly by a lovely, smiling young girl and she could tell we were unfamiliar with the menu and she immediately offered suggestions of menu items she liked.( I believe it was the flautas. ) My wife and I could not get over how pleasant and attentive she was to just the two of us. I noticed it was getting a bit late and I asked her what time they close on Sundays and she replied with a smile "9 and there is absolutely NO rush, enjoy your time and the food. " TOP notch service, she offered the sangrias to my wife and told us about their special on Fridays. I asked her what her name was and I believe it was Mia:) I really hope I got it right because you made our first time experience amazing, will definitely be back. I used to manage in the restaurant industry and I would hire her in an instant, the service was that of a fine dining restaurant. Keep smiling girl! read more

Good food but not very much on the plate. Got a scoop of beans and rice. Very miniscule compared to other Mexican joints. Great service though and I do like the food. read more

Let me start by saying we are big fans of Tijuana Flats; that is why it pains me to write this review. We met our daughter after work and she drove us over to this location near her house. We had never been there but wanted to do the Taco Tuezdaze thing. First, the location is hidden at the end of a sketchy strip mall and the lighting was horrible. I actually did not feel safe. We walked in and the line was insane and not moving at all. We were going to eat outside so I left my order with my wife and daughter then went to find a table. Yuck!. They were all dirty and rusted. I went inside and the line still had not moved. I found a table that I had to clean myself and waited and waited. Finally my wife and daughter came to the table and apparently there was one person working the register and the take-out orders. Where was the manager to help her? And now we waited, and waited, and waited. Over 20 minutes to get our order, which was wrong and missing items. The server looked totally confused even after we showed her our receipt. Apparently, another problem arose and the orders were not printing in the cooking area. Where was the manager to help? The server finally brought the remainder of our order about half way though our meal. No apology, no explanation. All this time, we noticed only two servers. The register person was beside herself. I do not think they were inept, I think it was an overwhelming situation that the Manager should have corrected any way possible; particularly to expedite orders. To top it off, the large party near us was loud, boisterous and probably a bit drunk then we had a group behind us that let their child walk on the table of this filthy restaurant. No wonder it was so dirty. We usually look forward to going to Tijuana Flats but this was horrible. We will stick to the locations we know. read more