Excellent ice cream!…read more Poor servers had tons of people to serve. The kid told me he was sorry for the wait and I didn't have to tip. They were working hard! Only a scumbag would not have tipped. Ice cream was great! Good selection of flavors and toppings. You get a lot of ice cream.

Don't think I will ever come back to be honest. I walk in with my friend at around 9:20 when Google…read morestates it closes at 10. I see two girls mopping the floor, but it was about 40 minutes before closing so I didn't think it was a huge issue. The one girl asks us "do you guys know what you want?" Which we replied we wanted to look at the flavors. We were told to stand like 10 feet away before being rudely told to go out and to stand at the window. As we are standing outside in the cold rain at the window someone walks in and the same employee says loudly "oh that just pissed me off" I did not ask for her name, but I saw that she had a tattoo on her ankle and a lot of ear piercings.

*Center Valley location*…read more Quick service and friendly staff. It's a nice location within the promenades. The dulce de leche ice cream is delicious!! The cone kinda tastes toasted, which is a nice contrast to the super creamy, sweet ice cream. The small single scoop is a good portion.

So many establishments hire young people for little money as does this creamery at the Promenade…read moreShoppes. We entered and 2 kids got up, came over said nothing, really nothing and after serving us went straight back to sitting and being on their phones. Not even have a nice day on our way out. The ice cream was excellent but the eating areas was filthy. The floor and the chairs...it wasn't an experience we enjoyed. If I owned this shop I would address this.

Needed a last minute Ice Cream Cake. Crazy Cone was Clutch!…read more I didn't even know they had them. I called ahead to be sure. When picking up they asked what was it for, after personalizing it they made it a point to tell me to tell my Girl to have a Happy Birthday. Oh, by the way. I'm not buying ice cream cake anywhere else. That cake hit better then any other I've had. Thx Crazy Cones! Cake Customer 4EVER

This ice cream was too delicious especially because they had the option to infuse the ice cream…read morewith cereal. Truly a game changer for a person like me who typically doesn't not eat ice cream. I got mine with Cinnamon Toast Crunch Link to my reel here: https://www.instagram.com/p/CzOYednrl-u/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA==

Excellent. Huge ice cream spot. Really good product super…read morefriendly staff Very clean Outstanding price point $

This shop has a nice selection of ice cream. I recommend trying the Tiramisu flavor. As for…read morecustomer service, the young workers are usually fine, but the older women who work here tend to be a bit surly.

My friends and I went here because one of my friends noticed that we get a 10% discount if we…read moreattended an escape room from Captured LV. We all seemed to enjoy our frozen yogurt. The place was not busy on this Sunday afternoon, but it didn't help that their air conditioning was down on this very hot day. Their refrigeration for all their product was working fine though. Staff was friendly. I had three flavors and various fruit toppings- guava flavor, cookie dough, and I forget the 3rd flavor but I can tell you it was one of the more unusual ones and probably a creamier or lemony leaning flavored one. Maybe something lemony I think. Toppings were mostly a variety of fruit.

Just had a very bizarre experience - I went in with two friends, thinking I wouldn't get anything…read more But as I looked around the pumpkin flavor caught my eye so I wanted to sample it. I was looking for little sample cups or spoons - I found water cups? My friend saw a container of spoons open on the counter and gave me one. I was about to get a sample when an employee BURSTS out from the back room, immediately gets aggressive with me. It was like I had a weapon or something the way he said "throw the spoon out, RIGHT NOW". He explained that you only get spoons when you pay and that I needed to ask if I wanted a sample, but he also spoke so fast and seemed so angry all I could say was "I'm sorry", "oh ok". I'm an adult and it felt like I was being scolded by a parent lol. And then he storms back into the back room...didn't ask if I had wanted a sample or wanted to purchase anything, just yelled at me and left. So...yeah I didn't buy anything. I'm sure they deal with teens trying to steal stuff all the time so maybe he was just tired, but it was really unnecessary. I definitely dont want to come back now after getting yelled at

Nice little icecream spot in the Center Valley Promendade. Friendly staff, quick service…read more Interesting flavors. Rich creamy icecream Appeared larger from the outside. My husband and I each got a single scoop in a cup and my portion was noticeably larger. His barely reached the cup edge. My rating rationale +1 Service +1 Food~Taste/flavor/quality +1 Presentation +1 Atmosphere/vibe +.5 Value

I had Batch at MusikFest so I cannot comment to the aesthetic of the business since I got it from…read moretheir ice cream truck. I decided to go with a scoop of strawberry and a scoop of Madagascar Vanilla. They have a limited list of flavors at MusikFest but both of those sounded good on a Very hot day. The strawberry was solid. Had chunks of strawberry in it and it was creamy and didn't have any freezer crystals or anything. The vanilla however was incredible. This had the cleanest "real" vanilla taste I've ever gotten from an ice cream. It's been days and I'm still thinking about it, it's a real problem. I'm sure it was MusikFest prices but 2 scoops was near $8. I'm not even mad about it, that vanilla is worth it and the guy working was very friendly and helpful. Batch absolutely - Didn't Suck!

Very good ice cream…read more Styled like an older ice cream parlor. Very clean. I think they offer a tour is you call them ahead of time. The flavors change often so check the website before you go. You can get all sizes to take home. There is some cool history with the place so check out the website. Everyone is friendly and willing to help. Always busy during the summer.

Always pleasant and friendly service. Wonderful homemade ice cream. Worth the wait in line, which…read moregoes fast.

Came tonight at 8:30 pm and the staff was closing up. When I asked if they were closing soon I was…read moretold yes. I said ok what time do you close and they said 10 pm. The available flavors were minimal, even the vanilla was low. Perhaps the manager or owner needs to stop near closing time and discuss customer service.

I love this location. The yogurt is always tasty, they have fresh toppings, the staff is really…read morewelcoming, and there's plenty of seating. There are lots of yogurt options too. The community also comes here when they have special bogos or for late night bites, definitely recommend. Note: every time I've gone they've had at least one (usually two) no sugar added options which is great for those wanting a super tasty but less sugary option