I am writing an updated review for a review I left this week. The manager after seeing my review…read morehas communicated very well with me to address my issues with items I purchased. Apparently, the items were by mistake sent out without being checked over for defects. The company acknowledged this and credited me for their mistake. They did advise to always get pictures emailed before ordering from a salvage yard which will be very helpful to anyone who orders. Since I couldn't remove the rating from before , I wanted to give credit to the staff who graciously helped resolve the issues with our order. Thank you Chucks for following up and understanding our needs.

From the owner: Chuck’s Auto Parts Solutions is your trusted source for premium recycled OEM, remanufactured, and…read morenew aftermarket auto parts. With over 52 years of family-owned and operated excellence, our third-generation team proudly serves customers nationwide from our state-of-the-art facilities in Douglassville and York, Pennsylvania. From engines & transmissions to body panels, wheels, tires, headlights, taillights, and interior components, we carry parts for nearly every make and model 2008 and newer. Our vast inventory is constantly growing—adding up to 135 new vehicle listings daily—ensuring we have the parts you need, when you need them. Each part goes through our quality process—cleaned, inspected, tested, and graded for an accurate part description—so you can buy with confidence. Plus, we offer nationwide shipping and our available LIFETIME part & FULL labor rate warranty coverage for true peace of mind. Whether you’re a repair shop, dealership, or DIY car enthusiast, Chuck’s delivers Quality Parts, On Time, As Described.

First off, their website should advertise that the customer need to call ahead to see if somebody…read morecould do a battery install before making a purchase in this location! One staff said they will be short handed if one person steps out to do the install to my car. Mind you there's 3 of them behind the cash register- multiple more in the back! Then he sends me to another staff ONLY to get told that they won't install the battery in my car since I have a "push start" car! Most cars are "push start" nowadays if I'm not mistaken. Where is that disclaimer in the website? So, all in all! Do not go to this location! You'll leave out frustrated! If there is a negative star, I'll give this location all the negative stars available!

Customer service is disgraceful!!! Guy with long braids talked very crazy and wanted to argue with…read moreme!!! About his co worker that ignored me when I walked in the store as she was typing at the customer service desk!!!

Do not call this company unless you have a very simple issue. Our mechanic, Greg, started off…read moredecently friendly but it went south very quickly. We had a rattle in the car, so we called him and he came out to replace the pulleys. As soon as we started the car, the rattle was still there so we called him to come back. He came back, was sure it was the alternator (replaced it, but nope!), was sure it was the compressor (replaced it, but nope!), then my spouse suggested it was coming from the engine and now all of a sudden we need a new engine for the timing chain. The kicker? Now our AC is making a hissing sound after we just got it fixed to work perfectly in June (over $2000). Obviously it's too complex for Greg to handle and now he's defensive and refusing to fix it without a new diagnostic fee.

They come right to our house and charge the same as the quicky oil change stores but you can choose…read moreyour own time. Always respectful employees who are friendly and clean. I've had oil changes done as well as brake pad and rotor replacements, nails in tires removed and fixed.

I recently had two services completed by Sound Solutions. I received a quote from Scott, the Chief…read moreStrategy Officer, and although I got quotes from a few other places, I decided to go with Sound Solutions. Scott was completely transparent about the pricing, the products, and their process. I dropped off my vehicle for the day, and Nick contacted me when it was ready. When I picked it up, Nick showed me what was completed and explained how everything was done. He also gave me a walkthrough of how to use the product I purchased. Overall, my first experience with Sound Solutions was really good. The entire process was straightforward and professional. I definitely recommend checking them out if you're looking for similar services.

The team at Sound Solutions is great. They came recommended to me by a friend and they didn't…read moredisappoint. They were able to upgrade my 2011 vehicle to a new digital experience. They walked me through the process over the phone -- deduced my requirements and a quick snapshot of dashboard they ordered a head unit that matched my interior and looks like it came with the vehicle. They ordered all the parts and adapters so all my factory tech (steering wheel, backup camera) works as it always has. Their value was great and service was super fast.

a dependable auto repair shop that consistently delivers quality bodywork and mechanical service…read more the mechanics and staff are professional, honest, and dedicated to getting your vehicle restored safely and efficiently. great experience overall

The owner is very customer service oriented - trustworthy, with top notch mechanical service.read more

Courteous and professional staff and an excellent job lining my Jeep tub! Worked with me on design…read moreand color choices.

Chose to take my truck to the Catonsville location as my friend had his truck done there. As I…read morepulled up to the parking lot, a man came out to greet me promptly. I was in the process of taking off my tonneau cover, and he told me he'd have the team take it off and have it back one when they were done. I made some special requests like no Line-x stickers or badges and to have some holes taped down. I waited for the truck since I didn't have a ride. Watched some cable TV that was available in the waiting area. Very friendly staff, we discussed the shows. When the truck was done, one of the workers brought it around to the front and had me inspect. I was really happy about the way it looked on the truck, amazing product. My bed was all scratched up before, because I was too lazy to get it done sooner, but now it looks brand new and better. All in all I'm satisfied with the job. I'd give them 4.5/5 if I could. The only reason for me taking off a half point is for some minor miss in details. They sprayed over 2 bolts (shouldn't really matter though) and there was some overspray in my bedgate latches. All in all I would recommend this place to anyone. Very friendly staff and great work. Thanks! Update after a couple years. PStill looks great, bumping from 4 stars up to 5

Was having fuel pump and other issues with my 2018 VW SUV. Decided to go to this auto repair shop…read moreto see if they could fix it. Spoke to Brian (owner) and Rich (mechanic) and they ensured me (with 30 mins of talking) that they use the latest technology that VW dealers use to diagnose and fix vehicles and I decided that they would be the shop for me to fix my car. The next day, on the way to Mt Washington Autohaus, my truck broke down in middle of street and i had to have it towed there to the shop. Waited 2 hrs for tow truck and got it there. Rich the mechanic and I helped get the truck off tow truck along with the tow truck driver and into their very small vehicle bay. Signed paperwork and left vehicle with Rich. About 1/2 hr later, owner, Brian, called my phone yelling and screaming at me to get my truck out of his shop because it doesn't run and they aren't able to fix it because it won't move. He threatened to get my truck out of his shop Right NOW or he would get it towed away somewhere. I was then informed that the software they use to diagnose cars does not go past the year 2016. This is after Brian told me he uses a $10K OBD2 scanner and he could fix anything. I ended up wasting my free tow from my insurance company and having to quickly call another tow truck to remove my vehicle from Mt Washington Autohaus, which costed me almost $200 after i was told to bring the truck there. I would not recommend that ANYONE go to this auto shop due to the very rude nature of the 70+ year old Men that run it and make nothing but excuses and are unapologetic in the way they handle business with customers. They also have a terrible insect infestation in the front desk area of the shop but dont seem to mind it along with a waiting room/ front desk area that looks like it has not been upgraded since the 1970s. I would not recommend for anyone to use this shop and look for other alternatives. Brian and Rich's deception of my trust in them to repair my vehicle has cost me a lot of extra money and time and they do not seem to care and offered no other solutions to me after they misinformed me about their abilities to repair vehicles. I have never been thru anything like this in my life and hope no one else puts themselves in a position to do so either. 0 of 5 STARS!!!

Just as I arrived in town from out of state, my BMW overheated - something that had never happened…read morehappened to me before. Since I was not from the area, I was not sure where to take my car to have it diagnosed and fixed. I was very concerned that I might be overcharged or that my car would not be fixed properly. Thankfully, Autohaus was recommended to me and I am very grateful that I followed through with that recommendation. Not only did they take in my car the next day, but it was fixed and returned to me in two days. I priced the work with other shops in the area and I was pleasantly surprised to discover that what Autohaus charged me was very reasonable in comparison. The guys at the shop took the time to explain to me what was wrong and how they planned to fix it. I really appreciated how I was treated. The shop is not fancy, but the guys know their stuff. They specialize in European and Asian cars. My car was fixed and I was able to make the six-hour drive home without any problems. I have not had any issues since the repair. Note that they do not take credit cards - only debit cards or cash. I highly recommend them.