My first visit to this Just Tires location was a delightful experience. I had scheduled maintenance…read morefor my car today, and the service was prompt and efficient. The customer service was exceptional, with Chris taking the time to check if they could obtain the tire size I need for my upcoming replacement. I highly recommend this location of Just Tires! It was a refreshing change as I've only ever had my car serviced at the dealership. Thank you very much Chris & team!

I scheduled an appointment online for tire rotation, oil change, and engine/cabin air filter to be…read morereplaced. The salesman added on a $100 ventilation cleaning to the bill without my knowledge. When I went back to ask for a refund, he said he wasn't able to do refunds and to come back the next day. After going back and forth for about 10 minutes, he finally gave me the refund.

This is the worst service I have experienced in the past 10 years. Brought my 2023 Camry SE this…read moremorning for a state inspection; came in around 7:30am for a 9am appointment I had scheduled on Friday. I was not attended to until around 11:45am. The receptionist behaved as if she wanted everyone to know that she held a position of authority. My car failed the inspection for a tiny little chip on the windshield (less than 0.4 cm) and the driver-side rear marker light. DO NOT BRING YOUR SERVICE HERE if you don't want to be bullied and pushed around in any kind of way.

I had good service, polite people and fair pricing. I don't know whyat happened to other customers…read morebut my experience has been very positive.

Gran grupo de chicos, saben cómo hacer un trabajo adecuado y eficiente en los automóviles muy bien…read morey hacen las cosas de manera oportuna. Great group of guys they know how to do proper and efficient work on cars very well and they get things done in a timely fashion.

From the owner: Henry's Auto Service provides small engine repair and auto repair services to the Owings Mills, MD…read morearea.

Erik gave me an unexpected loaner while he fix my leaking power steering. He provided video of the…read moreleak as proof and found problems that Firestone did not diagnose. I am happy with his service and I was able to use my AAA discount. Erik told me to bring the car back after 30 days for complimentary recheck of leak

The bitch dog is what I was called after trying to get my car inspected. My niece took a car to…read moreget inspected and it one had to replace one brake light windshield wiper blades and brakes. No big deal like, we fixed it. I drove one hour to this place to get the certificate. First they tried to tell me they have to look at it again so they would have to charge me for another inspection. I guess because I was a woman I voiced my opinion about that. I was told don't worry I will take care of it by the front desk receptionist. Like he was doing me a favor. On the original certificate, it said white for the bulb when I took it back they then explained it was a chip of on the bulb as I'm sitting in the waiting room for another hour while they're back in the bay laughing and joking. I wish I could give a negative rating. love The bitch with the dog.

Sadly woke up to a flat tire this morning. However, have no fear! Mr. Tire got it all fixed. I was…read moreable to quickly make an appointment online, and upon arrival to the location, my tire was fixed in under an hour. Thank you so much for making my Saturday morning not as miserable as I was predicting. The value for patching the tire was fair and the guy working the desk couldn't have been nicer.

I had to ask them for a receipt after I got home. When I contacted them they sent it to me. The…read moreonline price of the tire was way less. It is better to buy the tire online and then take it for mounting and have the freedom to choose other tire related packages like life time realignment, rotation etc

I came in to get a couple of tires for my car because it was recommended by the mechanic because…read moreone of them was low. They told me no need to get the other one because it wasn't really that worn. I appreciate a business that is more interested in doing right by me than just making money. I was in and out in 15 mins.

Yesterday I had a flat tire. The towing company removed the flat tire and placed the spare tire on…read more The towing company recommended that I find a used tire place that will patch the tire. I went to Town Tires to ask them to look at my flat tire. They were able to identify where the air was leaking, patch it, remove the spare tire, and place the original within 15 to 20 minutes. This service was only $15. Because my experience was superb I gave a $5 tip. I worked with a man name Lee and he is phenomenal. He was very thorough in explaining the hole and what may have caused it. The street and area of the shop is a bit sketchy and hood. Therefore I recommend that you come during the day while the sun is up. In the mist of it all, the customer service was great, their service was fast and the cost was more than economical. I definitely recommend this place for tire service.

Ive come to this location as customer service use to be great…read more The last few visits has gone down. This particular visit I came for a tire check to see if there was a nail in one of the tires as it went down in tire pressurw prompting service light. I waited inside for a nice while before a female came from the back, and asked how could she help. I informed her that I not long got the tires from this location and told her that I needed someone to check the back tire for a nail. She said its going to be about 45 minutes. I just needed it to be visually looked at. She did not bother to look so I could gauge a time to get it fixed. I had to leave and go somewhere else to have it checked. For the price of service and tires, customer service here doesnt add up to the value.

Stay Away from NTB Auto in Owings Mills, MD -- Dishonest and Unprofessional Experience…read more I went to NTB Auto in Owings Mills on November 2nd at 3 PM to have my car battery replaced, thinking it would be a quick and simple process. Instead, I left deeply concerned that other customers may be getting taken advantage of. From the moment I arrived, I received no greeting, no free battery check, and no basic courtesy. The employee simply asked for my car's make, model, and year, then quoted me $360 to replace the battery. When I said that price was ridiculous and that I'd be leaving, he told me that included "the battery and their time to install it" -- then asked me what I was willing to pay and said we could work something out. That comment alone raised major red flags. Pricing should be standardized, not negotiated like a flea market. I declined and asked why the prices were not already set. He asked me again "what are you willing to pay?" After that, I left, having to jump my own car in their parking lot with no help offered. I called NTB's customer service line and spoke to a kind, professional woman who indicated that it was a concern who said a district manager would reach out. When he did, rather than listening or investigating, he defended the store's behavior and claimed they were "just trying to find me the best deal." That explanation only made things worse. I requested a follow-up but never received one. For comparison, I went to Walmart immediately after and paid around $125 for a new battery with free installation. There is something very wrong with how this location operates. I strongly recommend avoiding NTB Owings Mills altogether. Transparency, integrity, and basic customer service are sorely lacking.

It is rare to find a mechanic you can trust. This Midas has always done right by me and my family…read more If you need any work done in your car ask for Cheryl, the manager, she is wonderful to deal with! Cannot recommend enough and have been using them for years.

I visited the Midas in Owings Mills to have a tire on my Mercedes inspected and repaired if…read morepossible. After removing the tire, the service representative informed me that the tire was not repairable. While I understood and accepted that outcome, I was surprised to be charged $55.60 for the visit. According to my receipt, I was charged $45.60 for labor and $10.00 for parts, despite no repair being completed and no explanation being provided regarding what parts were used. The receipt also did not show any tax charges, which raised additional questions about the billing. Wanting to verify whether this was standard practice, I contacted another Midas location and was told that charging this amount when a tire is deemed unrepairable is not typically their policy. To put the charge into perspective, I then took my car to NTB, where I was charged only $43.70 to have a new tire mounted and balanced. In other words, mounting and balancing a new tire cost less than what Midas charged simply to remove a tire and determine it couldn't be repaired. I have no issue paying for professional service and understand that technicians deserve compensation for their time. However, customers also deserve transparent pricing and a clear explanation of charges. Being billed more than $55 for a tire inspection that resulted in no repair, without any prior disclosure or detailed explanation, felt excessive and disappointing. I hope management reviews this situation and their pricing practices to ensure customers are fully informed before cha