Caleb's New Grout did an incredible job replacing my grout and caulking. They were on time, very…read moreneat, and performed the work quickly, professionally, and perfectly. My expectations were exceeded. I will definitely call upon them again and recommend their services to all.

Worked out well replacing a few tiles in our kitchen, seemed professional. They were clean and…read morepretty quick.

Angel did an amazing excellent job Very professional taking…read morehis time to find and match the right grout color because my mine is discontinued, Kitchen look like new

The young man who came out to clean and seal the grout on my backsplash did a great job. He was…read moreable to get out the green colored broccoli juice stain that came up as steam from inside the over. I got my appointment very timely. The $250 cost of cleaning and sealing was echoed from other grout companies. This young man was so kind to clean my stovetop as I made a mess trying to clean it myself.

We hired IT Tile and Grout to refresh our kitchen (new floors, countertop, and paint) and I…read morecouldn't be more pleased. Hiring people to work on your house is never fun and contractors are often flaky. I got none of that with them. Israel (owner) responded to my request promptly, came by the same day, and provided us with a quote. He and his team (Pedro and Jesus) were responsive to questions, punctual, and extremely hard working. I like their electronic scheduling system as you know who is coming and when. They took care to keep other areas of the house and deck covered and I didn't have to do much clean up after they were finished which I really appreciated. The people Israel brought to put in the countertops were excellent. I was going to have Granite Expo do it at first because the price was a little less but 100% happy I changed my mind because I know the install would not have been done as well. Not only does our finished kitchen look great, it was one of the least painful experiences with a contractor we have had to date. So much in fact, we are having Israel and team do the bathroom next.

Israel is absolutely the most professional, creative, skilled, punctual, reasonable priced,…read morereliable, nicest contractor I have ever hired. Give him a call and tell him Lyn sent you. You will be extremely happy with the results!

Kyle, Sam, and Josh, did an amazing job replacing cracked tiles. re-grouting our tub and shower…read moreareas and then sealing them all. Honestly it looks better than when we moved into our brand new build, and that's after 12 years of living here. Besides being timely, honest and professional they are all really good people! Highly recommended them.

Had Simply Restored out in December to deep clean our master shower and repair the grout and…read morecaulking. Josh was the tech who did the work and he was great. Explained the entire process step-by-step and then did really high quality work. Our grout and caulking looks like new and all soap scum was completely removed from the tiles. He also extended our grout to cover our separate tub, which was a nice plus. Josh was very friendly and efficient. Also, Kyle was very responsive in getting us the estimate, very easy to work with. Would definitely recommend them for any grout or caulking work and would definitely use them again when repairs are needed.

I do not like giving bad reviews but this guy was so unconcerned about our satisfaction with the…read morejob, and left the floor in such terrible shape, that I want to comment. The reason I am still bothered, although this was months ago now, is that he tried to gaslight both my husband and me and was very forceful with his tone of voice and language trying to convince us of things we could see were not true (neither my husband nor I are overly emotional). When we showed him the mismatched grout colors (described below) he would say they matched. But clearly they didn't. Then he would say they would dry to match. They didn't. And he repeatedly would argue like this about the very thing we could see in front of us telling us what we saw was not true, mismatched grout. He did this when he could not remove all of the white finish from the grout leaving some white spots in the grey grout, in the places where it was hardest to reach. He tried twice to remove the white from the hard to reach spots, and he said he could not. I want to say at this point he was very angry and did offer me a refund, and I suggested it felt unfair to not pay him at all (we have a strong sense of what is fair, and money is not our main concern, and they had spent hours, but with his attitude I should have taken the refund!). Instead I asked him to just come back and fix the grout and we'd call it even. When he came back, without asking me applied black grout colorant over the white spots, this time telling us the black was the same color as the grey grout. Clearly it was not, yet he argued the point that it was. He kept saying "this is the right color". Then he said in a year it might change to grey!!! (By the way, this was new tile that had the wrong finish on it, which is why we called him in... no way was the grout grey because it faded over time, it was always grey). When I saw this was going to be left mismatched, I asked him to just use the colorant over all the grout, leaving it all one color (I prefer grey but all one color was my priority). He said "We don't do that". Clearly they do! He had just done that to spots of the grout. Then, gaslighting us again, he again said that it matched (clearly it did not, it was high contrast to the grey grout) and then he said again that it would dry to match. Of course it did not. When he left this time, and he said when it dried it would turn grey, I don't know why I believed him, I think I was just exhausted by all of this. The same line had never been true before, but in the the exchanges with him he became so heated I just wanted him gone. So I thanked him and let him leave. And he left a job done horribly. No one would have been happy with that floor. I ended up hiring another company to recolor the grout and am very happy with the results. So it cost me twice as much in the end, but the guy I found was so very nice. He actually cared whether or not I was happy with the floor!!!! I clearly wasted my money, energy and time on this very rude man. NOTE: There is more to this story, when he first did the floor he did not do inside the closet, even though it is the same floor. Then when it looked different inside the closet he tried to tell me they used a different sealer in the closet area. I knew they had not, but he insisted it was their fault not his. He did, however, finally do the floor after spending much time trying to tell me it could not be done. For the hard to reach areas that were still white, I even offered that if he would tell me what to use I would clean the hard to reach spots myself but he said it's a "trade secret" and wouldn't advice me how to do it myself. He originally gave us a quote to clean the finish off our tiles, and to replace the grout. When he got there he decided just to clean the grout and not replace. Fine with me. But when he did the job, leaving several white spots where the finish was more stubborn he vehemently tried to tell me it wasn't white. I could see it was. My husband could see it was. Guests who came later could see it was. It made us feel crazy. He came back, begrudgingly and tried again, but still did not get the white off. Finally he used colorant over the white, but it was black, leaving the floor just as messed up as if it were white areas. I have attached photos of the white and black grout that he left me with, each time considering the job done. He did a terrible job but worse... he was so rude about it.

We wanted to have our pool tile cleaned and regrouted so I called a few of the grout companies I…read morefound on Yelp. Thomas responded right away and asked me to send him a video of the pool area. He said he would come the next day to take a look and give me a quote. He showed up on time and gave me a reasonable quote. In the meanwhile, I tried to call two other grout companies that both asked me to send them a video too. One followed up via text but once I started asking questions about insurance he stopped responding. The other never responded after receiving the video, so I was going to go with Thomas. I saw the recent one star review that was posted and I was concerned. I know things can go wrong with a job, but it's how a company responds to issues that tells me whether I should go with them. The review definitely gave me pause, but there were other good reviews for Thomas and his crew so I set up a time for him to come and do the work. To make sure there would be no unpleasant surprises, I asked clarifying questions about the work, his insurance, and his satisfaction guarantee. He answered everything I asked. On the day before the job was to start, we confirmed the time and he and his crew showed up on the dot. They hand scraped the tiles and reapplied the grout. I appreciated that they did not use chemicals. The reason why I gave four stars instead of five is because I specifically asked Thomas if we should start to drain the pool so they could work on the tile when they got here. He told me they would handle it. The draining process was going slow and his guys couldn't do anything until the level of the pool water was below the tile. Thomas finally suggested getting a sump pump to make the pool drain faster, but he had to drive a distance to get one. As a result, his workers were waiting around until he got back. I wish he would have come prepared with the sump pump, especially since I had asked about draining the pool beforehand. His workers did a good job, but the next day we saw that there was still some white staining on a couple of tiles that got missed so I texted Thomas. He said he would come the next day to check it out. He came and took care of it himself and then had us look everything over to make sure we were satisfied. We were.

They did some small repairs to our tile flooring and bathtub. my kids cracked 5 tiles in their…read morebathroom and I was dreading having to repair/replace it all. The Grout Expert team made it seemless and found all the cracks that I did not even notice. You cant even tell there was any crack there before! I will have them back soon for more tile work for sure!

Very quick response time. Did a great job taking out the old and putting new grout in a walk in…read moreshower. Looks lovely, highly recommend!

$400 to regrout tiles, price was reasonable. Good communication overall and was knowledgeable. Work…read morewas done with good quality.

Manny did an amazing job on our shower. He was professional and great attention to detail. I will…read morebe using him again for other tile projects we have. I highly recommend him.

GroutPro does good work. Our floors look amazing after GroutPro professionals came by…read more Back Story: I was getting tired of looking at our kitchen floors. The grout was dark and no matter how much I cleaned, I could never get it to look better. Decided to check Yelp for companies around here with good ratings. Was able to make an appt easily with Evin to get a price quote. Our project took two full days. I was impressed at how diligently Derek and Kirk worked; it looked exhausting! Not inexpensive but you definitely get what you pay for. (Check out our before/after photos) Derek and Kirk worked tirelessly on our kitchen floors and on the second day, Derek spent all day on our two upstairs showers. The process for making the grout look brand new is very laborious and time-consuming but the finished product looks awesome! These guys were lying on the floor, pretty much with a fine-toothed comb, scrubbing the grout and applying sealant, etc. Topnotch work! Kirk was very knowledgeable and helpful. I learned the wet Swiffer is about the worst thing you can use on your tile! Derek was also very skilled and friendly. My only issues with GroutPro are these: * Prepare to wait. I was expecting to get a price quote immediately after the consultation, maybe 1-2 days later? However, after waiting 2 business days and then the weekend, I started wondering if maybe Kirk forgot about us. Then finally on the following Monday, we got the email quote. I guess I was excited about starting the project and couldn't wait! Fast forward to after our project---things were great and we were actually thinking of having GroutPro do more work. Texted the owner for a price quote and thought I'd get it within a week, but since it's been over a month, I'm thinking he forgot about us. So giving customers price quotes faster, as well as following up would be an area that GroutPro could improve on. * The hose that was used for cleaning our tile went from their van into our house. Not sure why they placed the hose on our lawn instead of the driveway but it ended up making some unsightly impressions in our front yard. I didn't really notice them until our neighbors pointed the marks out, thinking someone had ridden dirt bikes all over our grass. Turns out it was from the GroutPro hose. Other than that, we are super happy with our kitchen floors now. The tile and grout looks so much cleaner and brighter. Would recommend GroutPro to anyone looking to regrout their floors or showers. They do great work!

I wish I take taken before photos of our textured floor tile and grout. The grout was pretty bad…read morelooking. But am posting the after. What a difference- amazing job. They look brand new. This is the 2nd time we have used Grout Pro between 2 different houses. Kirk not only deep cleaned the floor, he re-grouted the kitchen and blended in out into the other room. Color and clear sealed. Excellent job. Will use again.