They saved my dog's life. I would recommend them 100%. I had a good experience with their staff and…read morethe Doctor. They are great. My dog is alive because they found what was wrong with her, after taking her to Pet R Us who didn't do anything for my dog. Animal emergency and Referral Center of York, was so quickly to find what was wrong with my dog. They recommended I take my dog to Mason Dixon Animal Hospital, where she had her surgery and everything went great. The staff at Madison Dixon Animal Hospital too are absolutely amazing. God bless them all. Thank you to both for saving my Abby.

The people here made an extremely emotional and stressful moment so much better. Kate at the front…read moredesk was sweet and helpful, and Maddie also so sweet and made me feel so much better about my situation. While I hope I never end up in another situation that requires me to return, I would 1000% come back and recommend anyone to come here.

I wish I could give more stars. I'm not going to embarrass myself trying to spell or remember…read moreeveryone's name that saved my dog's life so I will just say that everyone we had the pleasure of dealing with was amazing. I pulled into the parking lot with a dog suffering heat stroke and one of the vet techs/nurses happened to be returning the trash bin at the same time. She took my 75 pound bulldog right out of my hands and rushed him to the back. The Drs, nurses, and techs were able to safely bring his body temperature down from 109 to 103 within an hour. They were very compassionate and explained the treatment options and likelihood of survival extremely well. After a 2 day stay and another 5 days at home in bubblewrap, our boy's bloodwork has come back clean and he is nearly his old self again. Thank you to everyone!

My dog was in pain, they just told me that he was losing his sight…read more I trusted in them, I hearing my dog cry and he was suffering they told me no, they told me he was scared because he couldn't see, they made some exams and told me he was normal, no matter what he was crying in pain, they charge me a lot and gave me medication that | couldn't use, because my dog passed away hours later after a lot of pain, suffering with us without knowing what to do, my kids were so bad seeing him suffer. I'm not recommending this hospital anymore, they care about the money and no our pets anymore, I was here before (years before) and is not the same anymore. In memory of Dufty my Pomeranian.

Dr. Battah is making money off of tooth extractions. When roots are not damaged. No x rays were…read morepreviously taken before a phone call saying my pet has 3 teeth left

I could not be more pleased with the care and service my pets and I receive at Happy Tails. Thanks…read moreto the staff and Dr Battah!! I highly recommend this practice.

Best vet practice I've used in 25 years. The Drs are knowledgeable, friendly and compassionate…read more Staff is friendly, helpful and always attentive. They have treated my dogs with the utmost respect and I always leave feeling I understand all the issues. Highly recommend these Drs and staff.

I'm not sure what happened here. We've brought out pets to Manheim Pike Veterinary for over 25…read moreyears, through good time and bad. We've trusted the doctors there with our precious friends for all that time but the compassionate, honest care we always experienced has been compromised. In the last year, we've brought two of our dear friends to the vet, ready to part ways due to their age and the health conditions they were experiencing, only to be talked out of doing the right thing to instead try some expensive treatment to prolong lives that were no longer what they deserved, only to have to return a day or so later to do what we'd been ready to do at the previous visit. It's like loosing them twice. Neither of them deserved an extension to their pain and suffering. This latest hurt is still fresh, but I don't know if I can trust anyone there again other than Dr. Steed. It's not about money, it's about treating the end of their lives with the gravity and dignity they deserved, rather than being fed false hopes for a hopeless situation.

The absolutely worst experience we've ever encountered…read more I'm here to share our experience that we had today with this vet. We scheduled our German Shepherd to establish care and had paid $65 prior to his appointment to be taken care of accordingly. Once at the veterinary the vet tech took his information and weighed him. We then waited for the veterinarian came in to what we thought exam our pooch. The vet tech mistakenly thought I told her our dog had a limp, in which he has never had one, so they confusing began to walk him around in the waiting area so check for a non-existent limp. They were told specifically that he has been licking a part of his leg every now and then, that's IT. So they walked him in circles a few times and brought him back into the room where I was waiting. After they brought him back in, they informed me that they will not be seeing him because they are a "stress free" clinic and he would have to be prescribed a medication to calm him down. (Our dog has been seen his entire life of two years without any medication). Then my spouse called the vet as I was waiting to ask why they couldn't see him without any medication and when told they wouldn't without medication, we asked for our refund, considering they did nothing other than walking him in circles to check for something that was absolutely never said. After talking on the phone with my wife, the manager rudely came into the room and said "you need to get out now" because they were asked for a refund and we were appalled that none was given. I'll note that their recorded calls did NOT disclose of such non-refundable deposit. We were totally shocked they would not refund our money since they told us to leave and were done with our dog because we didn't want him taking any medication to make him drowsy. Upon walking out, the same manager was arrogant and said "Thanks for your business". I can't speak for any of the other reviews, or experience as this was our only one, but I would think twice about bringing any animal here for the mere fact that they are the most unprofessional establishment I've ever encountered. 10 minutes after this, we take our dog to the local groomers where she cute his nails WITHOUT ANY PROBLEMS OR MEDICATION. We were not told that they had a "stress free" clinic and for a business to practically steal $65 for absolutely NO care is ridiculous. It should be discussed prior to deposit if customer is okay for their dog to take that type of medication, and if not then don't take someone's deposit. Thanks for stealing $65 for nothing. The new management couldn't manage themselves out of a wet paper sack. "Thanks for your business

If I could rate this vet less than one star I would. From why I understood this clinic was bought…read moreout a few years ago by a new Vet. This vet just wants your money. She tried to make me feel like I was abusing my family dog, literally our baby, because I couldn't afford to spend $10,000 to fix his broken toe and have him put under once a week for 6-8 weeks. She literally was beyond condescending when I told her financially it wasn't possible. We went to Patton Veterinary Clinic in Red Lion for a second opinion and they came up with a treatment plan that everyone was confident with and we were as well for less than $500. A year later and his toe is good as new. SAVE YOURSELF THE STRESS AND MONEY DO NOT TAKE YOUR PET HERE.

Brittany was the best and did a fantastic job! She was extremely intelligent and professional.read more

I have went here several times with 3 out of 4 of our cats. Other trips went fine, except they…read moreweren't knowledgeable about FIV. The vet asked if we used separate food and water bowls for our FIV+ and FIV- cats. After a quick google you will know that's not how it spreads, just like sharing a drink with an HIV+ person is not how it spreads. I had to educate the vet on this. Our last trip was with our older cat who needed bloodwork- this is where my main concerns come in. They need to get better at handling cats. From what behavior I saw, and as a previous vet assistant at a cat friendly office, they are not trained or capable of handling or effectively restraining moderately defiant cats. We had to tell them to wrap our cat and how to hold him after several minutes of chaos. It was pretty heartbreaking to watch him so stressed out. If you're trying to pull blood from an angry cat, take them to the back so the owners don't see you struggle with them. If you choose to do it in front of them, you better be sure you can effectively hold and treat their pet. Cat bags or burrito wraps should be first choice. Most cats are not going to sit perfectly still and be cool with you pulling blood. The wrap option was only chosen after 2-3 minutes of struggling, growling and scratching, and stress for our cat and us. I can wrap our cats tightly and effectively for nail trims at home- vet professionals should have this technique down. If you really can't do it, you make that determination after failed attempt 2 or 3. Not several minutes of trauma later. We left and went to another vet. The blood draw went fine.

On July 24 we sadly needed Dr. Lewis to help our beloved Aussie cross the rainbow bridge. As…read morepainful as this was for us, Dr. Lewis and his staff were so supportive and sympathetic. We have 3 other Aussies that will always go to this Vet Clinic.

We were offered a 1:45 appointment for my pet and after driving 50 miles, getting caught in…read moretraffic, and having a five minute misguidance from a GPS, we arrived to find two smug, unconcerned, and carefree front desk employees sitting there, alert, un-busy, and seemingly amused without any sense of empathy or compassion, calmly telling me that it was '1:56 and you are late.' "Do you want to reschedule ? " There was, at most, one (1) car in the parking lot and an absolutely quiet waiting rooms d office. I drive 50 miles and took one hour and 40 minutes of my time for this experience as an established customer for being eleven (11) minutes late with a silent office and waiting toom. There was no offer from the front desk to talk with the veterinarian in the office. I hope that the veterinary office or the veterinarian will contact me with an apology. We shall see if they do. It will be hard to come back to this office with my pets, seen there before, without hearing from them about this.

Brownstown animal hospital used to be good, but it's declined severely in the past few years. We…read moretook one of our cats here to get a bump on her chest looked at about two years ago. the doctor said it was likely just a fatty mass, talked us out of removing it, and didn't even offer to biopsy it. We came back when we noticed more, they were removed and turned out to be breast cancer. Dr. Pautler then coldly told us it would be best to just put her down. We've moved all of our cats to a better vet since then. I don't know if they've just stopped caring or what, but I would highly suggest you not take your pets here.

Fantastic people to work with. They have helped us to find homes for "wanderers", as well as helped…read morewhen we adopted said "wanderers". A genuine care for the pets that are brought into their care, both with routine checkups, as well as with more serious maladies. Strong advocate of spay/neuter, trying to make sure that unwanted accidents are not simply left to fend for themselves...... They do accept the CareCredit medical credit card, which can help with those bills that are larger, allowing payments over time.....