To all of my fellow Timmies lovers out there, please read.
I need your help getting Tim's to realize how many times they get orders wrong. A coffee missing creamer here and a bagel with the wrong cream cheese there may seem insignificant, but these are consistent occurrences.
I'm at the point of frustration now. After many times of brushing it off I was ready to complain. I live in a different town than my local Tim Hortons. So, when I got home with missing food and unmarked drinks, I decided it was worth the drive back.
When I arrived and spoke with the manager, she told me I should have checked the screen for accuracy as well as checking my items before leaving. The screen had been checked and I had assumed my order to be correct when I was handed my bag.
After telling the manager this was not the only time my orders have been wrong from this location she told me they 'don't get many complaints'.
I urge you to complain. If you get the wrong bagel. Tell them. If your coffee has creamer instead of milk. Complain. If you're missing a donut from your order. Let them know.
I'm tired of ordering a tea and coming home with a coffee. I'm tired of ordering a coffee with 2 sweeteners and getting a black coffee. I'm tired of getting a medium cup of hot chocolate in a large size cup when I paid for a large.
All of these happened to me personally, at the same Tim Horton's location, and I'm done letting it go without saying anything.
Help me spread the word and let them know this needs to stop. We pay so much for our daily coffees and bagels, they owe it to us to get our orders right. read more