I luv the sound of friendly chatter amongst colleagues in a work environment- but when this is done at the expense of the patron /well now you're experiencing the worst kind of "service" there is- neglect with a smile** Which isn't service at all but quite sinister.. Timmy you have a clown show happening in Pataskala- & it's far from entertaining- no empathy/ no warm welcome/ & no respect- dude called me homie!!.. which oddly enough I prefer to be called more so than Mister.. The next time I go back all the snow will have melted/ fireworks will be going off in the sky & more than likely a whole new crop of employees will be there.. But will things have changed??.. Time will tell!! GODBLESS ** The Uber baWse read more

Awesome staff! Very quick and kind. Inside dining is clean and nice. These ladies are working hard and delivering the appropriate customer service. I will come by every work lunch I get read more

Tim Hortons - Grilled Breakfast Wrap iced vanilla latte - Fast Food Near Me - Pataskala, Ohio

I experienced a young lady trying to pick up an order through the drive thru. What I experienced was not very good. It seemed as though the two girls working kept slamming the window after yelling and screaming at her. Even threatened to call the cops but she never screamed at them. She may have been scared. The Tim Horton young white thin girl then came out to the drive thru line telling those of us waiting that the truck at the drive thru wouldn't move bc she didn't get her order. It was quit disturbing. I won't be going back to this Tim Hortons until they train their employees the way Chick-Fil-A does. read more

My order did get messed and I was inside waiting for it to be fixed for 40 minutes. That being completely taken out of the review the staff they have working are some of the most disrespectful people I've ever seen. Just serious lack of basic customer service. Everyone knows food service jobs are rough but the way I watched several interactions with customers including myself were beyond unprofessional. Look this place up on Facebook or other reviews it's a very common issue... I know nothing will change from a review or just one person not going to the restaurant but I will never go to this Tim Hortons again. read more

When asked to make drinks with special stuff on it, they often don't put anything special on. I ordered numerous drinks with caramel or whipped cream on it and it's never added. read more

At 12:40 my wife and I went to Tim Hortons, Pataskala, Ohio for lunch. The store wasn't busy Our order was fine, but we were appalled that an employee was standing by the drive-thru VAPING, yes VAPING. Totally unacceptable in every sense of the word. Additionally, during their "break time", still within ear shot the F-bomb was thrown. Again unacceptable, and unprofessional!I hope the owner/operator will clean this up, otherwise we will not return. Master Chief (ret), Mark read more

Have to say--- been in Pataskala house sitting for the week and I LOVE this Tim Hortons!! Every morning before my FORTY-FIVE MINUTE commute to work I have ordered a plain bagel toasted with butter and not only do they give me that but it has perfect grill marks.... What is this?? The hilltop Tim Horton's don't do this. Also their French vanilla cappuccino is nothing short of amazing. It's been a great week but I will be happy with my ten minute commute again though I will miss these wonderful bagels. read more

Not the worst Tim Hortons around. This location usually has everything well put together- more so in the recent months than previously. THE PROS: -only on a handful of occasions have they been out of something I asked for, they usually are well stocked. -handles crowds well, mornings aren't painfully busy. -kind customer service. -orders are always correct; all of mine have always been, anyway. THE CONS: -inside restaurant could be much cleaner. -not always true to their hours; they tend to close earlier than their hours mention. read more

The lady at the window has the most hateful attitude the sandwiches are crap I think they sold me a day old croissant sandwich I bought a coffee and a sandwich for 7.50 and couldn't eat it this is twice last time it was burt black .....Corporate could careless complained they never called me back Im done read more

Staff has been really great, I get through the line fast, donuts here always taste fresh, my coffee is always good, and the food has gotten so much better! This is my favorite Tim Hortons! read more

Audrey was absolutely awesome she will brighten your day and help you with whatever you need need more people like her at Tim Hortons!

I'd like to preface this by saying I don't drink coffee..so I can't attest to that, but they do have a hot white chocolate drink that I love with the caramel flavoring. (I'm all about caramel). During the season they do offer a pumpkin spice flavor, but get this.....they were out. I know it's a Sunday, but it's the season of everything pumpkin spice, right? Like many other fast food restaurants they rely on pre-made food. They are just there to warm them up. (I've heard they do that with the donuts too.) I ordered the Bacon, Egg & cheese on a muffin. The egg (even though it was cooked somewhere other than the store) was warmed there it still had a decent flavor which may have been attributed to the cheese. The bacon was, at best, room temperature (again, I know that heating it in the microwave can overcook it if not done properly). The muffin was my biggest complaint. It was like it was not even toasted, like it was just taken out of the package. Nothing crispy, it was just pretty dense and doughy. read more

Tim Hortons - an english muffin with bacon and cheese - Fast Food Near Me - Pataskala, Ohio

Order an Oreo ice cap with my meal after being handed my drink they told me they have no straws.. so now I'm supposed to wait until it melts to drink it.. wouldn't even offer me a different drink to replace it. How does business like that run out of straws? Completely unorganized. read more

I only give this place two stars because it's ALRIGHT in the afternoon. I wake up at 5 am every morning I leave 30 minutes early and still end up late to my destination. There's usually two girls working and one of them doesn't do anything with her AirPods in while there's a line wrapped around . They usually take one order at a time which makes no sense to me. This place is horribly ran by people who could care less ! read more

I've never been to a Tim Hortons, and I completely understand why. This place was horrible. Instead of having a line to take the next customer, people kept jumping in front of other people; despite them waiting in line like everyone else. The teenage boy didnt seem to know what the restaurant had. They were out of everything I wanted, English muffin, biscuit, egg, white chocolate hot chocolate..... really? The girl with the tattoos that was prepping the food did a good job. The iced coffee was horrible. First and last time I will go here. read more

This location does not give a crap about their customers! They never answer the phone and messed up a BLT order by making it a completely different sandwich. They did not compensate the customer for their drive BACK since they don't pick up their phones and all three girls walked around like clueless ghosts-no smiles or anything. ONE OF THE WORST TIM HORTONS LOCATIONS THAT CANT MAKE A SANDWICH ON THEIR MENU! read more

Don't go around morning rush hour because it always packed and if you try to park & go inside you will be stuck til someone is nice and let's u out. Food is great and they have Carmel Apple bagels back now!! Never had an issue with the place being dirty and I stop in there about 3-4 times a week in the am to get timbits and coffee read more

Went through the drive thru at 9pm. I know for a fact they close at 10pm because I worked at Tim Hortons before and all other ones close at 10pm. Nobody answered the speaker after I waited for 5 minutes. Went over to Taco Bell and sat in the parking lot to eat my food and they shut off all the lights and had thrown away the food at 9:30. Saw another car go through the drive thru at 9:30ish and they didn't answer for them either. read more

The coffee was good, but the two workers I encountered during my visit were not pleasant at all.

It was little after 11 am and I have no idea how I ended up here. I am not even from around here! Anyway I was told they were out of turkey bacon. I said ok fine use regular bacon on this overpriced egg biscuit. Then customer right behind me, an older lady, asked for turkey bacon too. I swear my jaw dropped to the floor when I heard the employee say very calmly: "Sure it will be 7 minutes to cook fresh ones is that ok?". Darn it. Am I really that ugly?. Why didn't I get same response?. 'Till this day my feelings are hurt. Not really. Seriously though, wtf timmy?!. read more

I've been to this location about a dozen times. Every Time I go I expect a different result but its always the same. They are constantly in a state of shock and or panic. There is always a ton of customers waiting around for their orders inside. And Every employee is working on the drive thru because its always backed up, forgetting about the customer inside staring at them. Seems to me this place is mismanaged and under trained. I feel bad for them because it's not like they aren't trying to help they just seem to not know what they are suppose to do. I'll be back again because I love Tim Hortons. The breakfast sandwiches are great and the bagels are good. And let's be honest there isn't much else in pataskala. Please fix this store ! read more

I took my wife to this Tim Hortons and they had a very dirty shop. We had to clean off our own table because all there tables were dirty and the floors had not been swept. I ordered my wife a coffee and they had put curdled milk In her drink. When I showed the young lady she acted as if it was no big deal. Her co-worker had to tell her it was spoiled milk. And there donuts were dry as well. I will not go back. I was very disappointed as I love Tim Hortons. I hope they do something about there service. Would not recommend. read more

I put in my order at the drive thru, pull up and pay. I over hear a conversation about the person behind me!!!! That was my Mother!!! How low! I will never stop at that place again!!! And I'm blasting it all over the place. Shame on you for talking bad about anyone!! read more

Don't know what the bad reviews are about. Maybe just difficult customers, because I love tim hortons, and I go several times a week. Yeah, maybe I only get iced coffee and an occasional chocolate dipped donut, but it's Tim Hortons, so that's what I'm there for. The iced coffee is my favorite thing in the entire world. I have been there multiple times in one day on numerous occasions. I have a job, so I can do whatever I want with my money. So that's what I do with it. And maybe it's just because I love donuts, but the chocolate dipped donut is tasty. And the people working are so nice. There's one girl that's there in the mornings sometimes and like she is always so nice, like it just adds a little something to your day when people are nice to you. I love it. read more

Been coming here every now and then. I don't think they've had jelly/cream filled doughnut holes a single time I've come here, so I don't bother with any timbits which is usually the only snack I'll get with my coffee. My girlfriend will almost always get a French vanilla cappuccino while I get a Carmel iced Capp. The iced Capps seem to taste pretty good every time, exactly the same, but the French vanilla cappuccinos are way better at other locations, even in the nationwide arena in Columbus. Almost forgot, when I ordered the extra large French vanilla Capp, the lady brought out a large and said "sorry we're out of extra large cups so this overflowed". So we were given a smaller, stickier cup for the extra large price. read more

Their Website says they are open until 10 p.m. I went Tim Hortons Pataskala at 9:03 p.m. No they were closed. They said they close at 9 p.m. Their website hasn't been updated yet. Poor. Very poor. Wasted a trip to town. read more

Worst coffee every Time! Restrooms are nasty and customer service is terrible

I had sworn off this place because of a terrible customer service experience. I tried to give you another chance because someome told me things had changed. I ordered a grilled cheese combo. I asked about subbing soup for the chips. The menu clearly said the charge was 1.50. I asked what soups were available. The girl mentioned chili so I ordered it. Get to the window and am told my total is 9.76. I say I don't want to pay that it should have been 6.00. I was being pretty nice about it, and would have gladly taken a different soup instead, had that been suggested. However the "manager" comes and tells me with attitude, as if I should have known, that the chili is not part of the soups available to sub for 1.50. I said well then I'd rather not have the chili. She pulled the soup out of the bag and literally threw the sandwich on the counter towards me and walked away. Needless to say I left them with their sandwich and told them i would never be back. Worst customer service i have ever had. I would give 0 stars if I could. read more

This Tim Horton's SUCKS!!! I stopped here today at 11 AM to get 10 chocolate Tim bits and of course they tell me they don't have any...I called the manager and tell her they are ALWAYS out of something I order, her reply was..."I'm sorry we are under new ownership" but I know they've been under new ownership for at least 4 months now...does it really take 4+ months to be able to make sure you have Timbits (the product you are "known" for) at 11am? This isn't the first time this has happened either, whenever I go there they are out of something and from the reviews I've read I'm not the only one it happens to!! I say there is no reason to go to the Pataskala Tim Hortons cause it's a waste of time, they won't have what you order!!! read more

Horrible location, they rarely get my order right, are insanely slow and their donuts always seem to be out of inventory. I love a sour cream donut but even that was bad here, someone looked like they put the icing on too fast before it had cooled and was a sticky slimey mess! I'll drive the extra distance to get my donut fix near work! read more

This location gets my order wrong almost every time, and like a previous review, they have been under new management for months now. The people are friendly but something is lacking. read more