TIM MCRAE.. MY SIDE OF THE STORY THE FACTS AND WHAT RENE T. FAILED TO MENTION.
Let me start by saying RENE T. Is not an oil customer of mine obviuosly...She was parked in a long double sided driveway of a 6 year customer of my oil company.As I backed up to get in position to make my delivery,she was speaking to a woman at the back door for several minutes prior to me backing up, who I have never seen prior to this delivery. With her child in A car seat and the door wide open on a day where it was 23 degrees after a play date with the unkown woman's child. It was apparent that Rene T. was having a bad day when she asked me to move in a angry tone and aggressive manner.. I "SIMPLY STATED (with a smile on my face) SWEETHEART, I MADE SURE THERE IS ROOM FOR YOU TO GO AROUND, ONCE I GET OUT OF THE DRIVER SEAT AND TURN ON THE PUMP I HAVE TO MAKE MY DELIVERY.( If I was to move the truck every time an unskilled driver was scared to drive around me, I would never complete my deliveries ) At no time did I get close to you, make you feel threatened or verbally abuse you....you did all the negative talking...I HAVE NEVER.. NOR WILL I EVER HIT OR APPROACH A WOMAN ESPECIALLY A CAUCASION WOMAN OR ANY WOMAN IN A CUSTOMERS DRIVEWAY IN A THREATNING MANNER. RENE T called me an a##hole & used the derogatory term for "NEGRO",which I'm sure is a word she uses often by her tone & verosity during her barrage of negative mindnumbing banter. As far as you being a woman, you are the disrepectful one full of hate and rage. I'm sure your husband would probably agree with me, but not in front of you. No one beeps,yells or ask the garbagetruck to move so please show us oil merchants the same respect. I usually ignore reviews but I work to hard to be my own boss to let someone who is NOT EVEN A CUSTOMER slander my buisness. FYI.... RENE T. was able to drive around the truck which is the last thing she forgot to mention in her review to hurt my buisness... shame on you. Since that incident any time someone gets hostile with me about where I am parked during my delivery, I immediately turn on my camera phone and record. Anybody can have A bad day RENE T. Just watch who you take it out on. I was just trying to keep a customer warm providing the customer service they have continued with happily for 6 years and instead I encountered a hostile person named RENE T. and I now have a bad review that I can't have removed from the internet FROM A PERSON WHO WASNT EVEN A CUSTOMER OF MINE, THANK YOU.( ONLY IN AMERICA) I READ 3 other reviews you posted hear on yelp, I was not surprised they were all negative. I hope that one day you post a positive review of a company or experience please forward a copy I would love to read it. Reviews are like opinions...etc...etc... I think you know the rest, well God bless you..I will pray that God takes the anger out of your heart and allows you to live in harmony with the universe. Peace
TIM MCRAE / OWNER
TIM MCRAE OIL LLC
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