This is the second year I have worked with Andrew Spraberry at Royalty Insurance Company, and once…read moreagain he went above and beyond. Andrew researched multiple top-rated AAA insurance companies to find the most reasonable pricing for all of my insurance needs, including my primary home, two rental properties, car, pickup, and travel trailer. By working with Andrew, I saved approximately $3,000 in 2024 and $1,017 in 2025. He has a professional yet comfortable approach and took the time to clearly explain my insurance options in detail. His recommendations allowed me to secure the maximum amount of coverage at the best possible cost among the insurance companies I was able to choose from. I highly recommend Andrew and Royalty Insurance Company to anyone looking for knowledgeable, trustworthy, and cost-effective insurance services.

I'm very happy with the service that I received from Skyler. I met with her and explained what I…read moreneeded and she gave me very good options with a better rate without sacrificing important features. She was very easy to talk to and I just felt very comfortable going over the very many points and issues and dealing with a certain timing issues regarding my previous policies.

Bret Byrd helped my family choose a home insurance company and plan for our new home and he did not…read moredisappoint! From the very first interaction he was personable, informative and respectful. He searched through every outlet to find us the best company and then personalized the structure of quotes to our need specific on home type and location and even was able to work numbers to ensure we have the best possible fit for our situation. If you are looking for a stellar rep thats not afraid of doing the work and then some to satisfy your needs, Bret is the guy for you! Will be sending any and everyone his way because this is how your business should be handled, with care and respect!

Bret Byrd has gone above and beyond to help get the best rates possible, give advice and explain…read morewhy. In the past other agents that I have worked with only focus on price but never explained the why. Bret has helped us shop every year and look forward to continuing to work together!

It's not often you find a business where people genuinely take your interest at heart. I had been…read morewith an insurance company where I didn't have any personal contact with anyone for 8 years and my main desire was to find somewhere that I could have a one on one relationship. This place was it. Thomas and his team have the ability to make you feel like you're their only client. I got good rates and a very extensive explanation of my coverage. Jennifer handled my car and home policies while Thomas handled my life and suplimental coverage. I'm so grateful for Denton's locally owned businesses and the valuable service they provide for those of us who like to connect with a real person.

I recently bought a car and needed to get insured. Well I decided to give Insurance services Agency…read morea try and it was the best decision. The customer service was great and the agent that helped me Sandra was very polite and knowledgeable. She found me a great deal that I couldn't pass on. Thank you Insurance Service Agency and Sandra for the great experience. I would really recommend them if your looking for a great quote and service.

We have been going to this insurance agency for years, Sandra Lucero is a Saint! She looked and…read moreincluded discount options to find us the best deal. We were able to get to full coverage with only a 30.00 increase with a different company (progressive), her customer service and knowledge is beyond amazing! Check this place out for your best deal.

I've worked with Jason, at "The Phoenix Insurance" for many years. I started out with a motorcycle…read morepolicy and soon after switched both my homeowner and auto policies over to him. Can't say enough good things about both Jason and "The Phoenix Insurance." Very professional, and he's always gone the extra mile for me to find the best possible coverage with the best possible rates. Highly recommend that you give him the opportunity to earn your business.

Horrible service. These people will not work without getting confidential documents from your other…read morecarriers and are extremely rude. They likely don't get reviews from people who don't write a policy with them. Don't bother reaching out to them.

Visit was awesome great service. Couldn't be a better place to get insurance I would recommend…read moreanybody coming here to get insurance.

I have been with for a while up until some life changes bit as of today I was able to get re…read moreinsured with the best customer service!!! Thank you freeway!!!

Poor customer service provided, difficult to work with. They seem confused by refunding money from…read morea cancelled policy.

The absolute best experience that I have ever had for not only my insurance policies, but all my…read morebanking needs as well! I've saved so much money on my insurance for my car, my apartment, and life insurance with this office! I'm not sure what I would have done if it hadn't been for all the wonderful staff that taught me about State Farm Bank, and gave me the opportunity to lower my car payments by refinancing. This office is the absolute best from their sales team that informs you about every option you have for your specific needs, and the amazing service team that is so accommodating to changes I ever needed to make to my policy. Of course thanks has to also be given to the agent himself, who always puts the customer first. I've been working with this office for many years, and absolutely will be working with them for many more!

Amazing customer service Really an agent on your side…read more Available day and night!! Spends time to customize the policy to your individual needs

We went to their office and met them. They were awesome, they knew all the questions we asked about…read moreour coverage. So professional and warm. They saved us a a lot of money and we still have our amazing coverage. I would recommend them to any of my friends. It's so nice to have a personal people caring connection while saving money on Insurance.

Tim Bicknell is the best thing that has ever happened to my family. He shops rates everywhere for…read moreour Homeowners and Auto Insurance Policies. He gets us the very best deals! For example, we just saved $1855 a year on car insurance! We got the lowest Homeowners insurance out there too! You just make one phone call and he gets you all of the discounts that the companies never openly offer you! Having Tim as our agent has been a blessing! I HIGHLY recommend using him as your agent to shop insurance carriers and save you money. The even better deal is that his services are 100% completely FREE to consumers! He's extremely knowledgeable and even friendlier! I'll be using him from here on out! I love Tim Bicknell! He's the BEST!

I purchased a new home and was overwhelmed by all the insurance quote information I found after…read moredoing my own research. A friend referred me to Tim Bicknell. He answered all of my questions about coverages and advised me on how much insurance I actually needed for a new construction home. He was very transparent and knowledgeable. I ended up purchasing an Auto policy with him as well. I definitely recommend Tim Bicknell for your insurance needs.

Troy Thompson bends over backwards to help you even when it is outside the rhelm of his…read moreresponsibilities. The company also looks at your coverage when the time comes to renew your policies and will advise you as to what the best option for you is. Highly recommend if you want a personalized insurance experience.

From the owner: Highland Village, TX: Thompson Insurance Services LLC, a family owned and ran independent insurance…read moreoperation, officially launched on January 1, 2017. While the name and some of the personnel are new, the business overall has been established for 18 years.