Moved to SF last year and was looking for a place to rent. I was somehow foward'ed to Britton to…read morecheck on legitimacy of a location for some reason and realized that she's not the landlord. She immediately started investigating and told me that it was certainly a rental scam on craigslist and saved me from losing a few thousand dollars. She could've easily just ignored me but she went above and beyond to save a stranger from being scammed. If I'm ever to settle down in this area she would be one of the first people I contact for advice because this is the type of person I would trust. Thanks again!

My wife felt I wasn't sufficiently positive in my previous five-star review and, having been around…read morethe block another time with Matt and Britton in our journey to buy a short sale in SF (not successful but a damn good try) I have to say she is right. In our lives, each of us counts on many purveyors of services. Some will be awful, most hopefully competent, a few will rise to the top. But I can't think of too many times when I have been working with a professional and thought wow, this really is a whole other level of service and intelligence. That is what is like to work with Britton and Matt Do yourself a favor. If you need to buy or sell property in SF, just call Jackson-Fuller. You will not be sorry.

It's a wild market out there with overbids and pre-emptive offers, and Mike's advice to stay the…read morecourse paid off. After a couple of recon missions to learn the area and tour homes, we put in our first offer ever and landed our very own slice of heaven on the Russian River -- at the very fair asking price (it appraised higher!). Mike arranged a private showing of the house on the first Saturday after it came on the market, which was the earliest my husband and I could get there. He arrived prepared and having done research on the place, walked us through the ins and outs of the property, areas of concern, advantages over nearby homes, value-add options for us, and discussed how to move forward with an offer if we decided to do so. Within 12 hours, the seller had accepted one offer from another buyer. We decided to reconvene at the property on Monday morning for a second look in advance of submitting a back-up offer after we would complete our due diligence, since the seller provided no upfront disclosures. We prepared most of our offer right there in the house. Turns out, the seller received and accepted another offer for back-up while we were there. Mike encouraged us to go ahead and make an offer -- even if it would be a 2nd back-up at best -- and advised that in cases like this it wouldn't be unheard of for the other buyers to fall away. We certainly felt like we knew the house by this point and were comfortable making an offer with no inspection contingency -- an offer that would give the seller some surety that we weren't going to pick any reason to walk away. Sure enough -- Mike was right! On Thursday, the seller asked us to extend the expiration of our offer if we would like to move up into first place. The road forward with our lender was rocky at best, even with us having a commitment letter prior to making our offer. Between Mike and myself, we managed to keep the lender in check and keep our purchase from falling apart when the bank failed to meet deadlines -- the turnaround times for appraisal review and final loan approval that the lender had advised with confidence. I'll say this: Mike knows how to light a fire and will not let up. It got the job done! We finally closed escrow, and Mike met us at our home with the keys, a tasty bottle of champagne and some goodies. What more could you ask for? I've already recommended Mike to my friends who are looking to buy a house, and I would recommend him to anyone. I know that the reason we were successful in landing this home we absolutely love is because his knowledge, attention to detail, persistence, and integrity made all the difference.

Mike helped me and my husband purchase our loft in SoMa in 2016, and then a piece of land in…read moreGuerneville in 2021 to someday build upon. In both cases, Mike made the task of buying real estate super easy, and he went above and beyond to make sure everything was buttoned up for us. The land in Guerneville, for example, had a relatively new propane tank on it belonging to the neighbor -- it needed to be removed so as to not create any problems for us in the future; We would not have known about the consequences and insisted the tank be removed before closing escrow if it wasn't for Mike's expertise and guidance in crafting our offer. Did I mention that in these two super hot markets Mike got us our places for at or below asking price? Good work!

We recently worked with Kristi and Lisa to sell our home in Moraga, and the experience was truly…read moreincredible. From start to finish, they were professional, knowledgeable, and super pleasant to work with. They provided excellent guidance on pricing, home preparation, and staging. We trusted their advice completely, and it paid off--we ended up getting more for our home than we anticipated. It is clear that their expertise in strategy and prep made all the difference. Beyond the results, they were just great to handle the process with. They are responsive, proactive, and always do exactly what they say they will. If you are looking for agents who really know what they are doing, I advise you to trust Kristi and Lisa. We couldn't be happier!

Lisa and Kristi are a wonderful team. We bought and sold a house with them over the past (3)…read moremonths and we couldn't have done it without them. For the purchase of our new home... 1) Lisa and Kristi have an amazing network. We needed to put in an offer in a single day and they mobilized their network to get us pre-approved for a loan, insurance secured, and a few last minute visits to the house for 'mini-inspections'. 2) Lisa and Kristi have access to tons of 'pocket listings'. They are part of Compass, which runs most of the listings in our area, but they are well-connected w/ the broader real estate community to understand what's coming, what are the details, and what is a fair price. 3) Lisa and Kristi have great knowledge of what to look out for. There were more than a couple things that they caught, which saved us time, money, and headaches. For the sale of our existing home... 1) They keep a pulse on the market, which shifted in the (2) months between when we bought and when we sold. The level of pricing insight was essential to have a successful outcome, and much better than any ChatGPT analysis :) 2) They know what buyers are looking for, which then drives how they prep and stage the houes. They were very communicative, open to ideas / suggestions, and timely. 3) They understand how home selling works, and paced us to ensure that we set offer dates, reviewed bids, and asked for more when it made sense. All in all, they are a great team that complements each other well. We went from home viewing to offer accepted in 5 days for our purchase, and we went from listing to accepted bid in 5 days on our sale.

If you have a rental property in Brentwood, do not use this company. The owner, John Fink, has…read moremoved to Auburn and is rarely available to show your property. His handyman is highly incompetent and charges high prices for shoddy or incomplete work. John overpriced my rental resulting in a delay in getting a new tenant, refused to obtain proof of all income and told me the previous tenant left the place "immaculate". Even though professional cleaning of the windows and carpets is required in the contract, he didn't require the vacating tenant to complete these items. I've spend over $700 to replace screens, wash the windows, replace blinds and other items that should have been paid for by the tenant. Beware, this company does what's easiest for them, not what's best for their client. I've had this Property Management Company for 6 years and they started off doing a decent job but have really gone downhill in the last year or so.

I had the pleasure of working with John in early 2014. He was fantastic to work with and very…read morepatient. We must have looked at over 30 houses together and I never felt any pressure to make a decision or felt that John was frustrated with how picky I was. What I enjoyed most about working with John was his knowledge of the area. He really looked out for my entire family - helping us choose the right school district and a great neighborhood. There were a few houses that I considered that would have been a mistake and John was confident enough to be firm in his opinions and guide me into making the right decision. Not only was John a great real estate agent, but he has also become a family friend. When our moving truck was delayed he showed up with a few boxes of necessities including pots and pans, blow-up mattresses, and linens. That really helped us through not a tough time. Thanks John! If you are looking for a new home or considering selling your current home you will not find a better option than John Fink.

I don't even know where to start with this review. Stefan takes real estate expertise and customer…read moreservice to a whole new level. He has made it clear (and backed it up) that every client matters. When we first met him, we were CASUALLY looking at houses. I felt like we were wasting his time even asking him questions since we had no idea how long it'd be before we could actually buy. He never saw it that way. He's in it for the long haul. Here we are, about 18 months after meetings him, and we just got keys on our first house! When we finally got serious about buying a couple months ago, Stefan really helped us pave the way for landing our house. First of all, he used to be a builder, which is AWESOME when checking out houses. He'll tell you all the pros and cons to the materials used, condition, etc. (if you want to hear that, which I definitely did!). He also does a great job of making himself available for a client. I don't know when he sleeps, but he seems to be everywhere at once! Whether it was checking out a house for us while we were out of town, having his contractor come give an estimate for work (before we even put an offer), going to the city permit office to find out just how serious they are about an ordinance, arranging for free disposal of some junk left in our new house, or, just yesterday, helping us strategize on some old drywall, he's made it clear he takes these relationships seriously. We could NOT be happier with Stefan and his team. He also offered to connect us with his preferred mortgage broker, who was absolutely AMAZING to work with! He made it clear our needs and wants came first, and he did whatever it took to make them come true. That included keeping everything moving to get us closed in 18 days because we wanted to get in before some previously arranged time off! If you're looking to buy in the area, you need to call Stefan.

I really appreciated all of the assistance, help, and moral support, that Stefan provided in the…read moresale of my Condo and the purchase of my new home. Stefan coordinated the work needed in order to prepare the condo to be ready for sale and provided much needed advice in the purchase of my new home. I especially appreciated his construction knowledge and honest opinion, since we had to get some work done on the condo, in addition to evaluating the condition of the new home. He was always available when needed and responsive to my requests, willing to come up to Santa Rosa from San Rafael any time I wanted to look at homes in the Santa Rosa area.

Phil Runco provided excellent service when we put our house on the market! His attention to detail…read morehelped with the process; the photos/flyers were top quality too. When the market started to slow down in our neighborhood he went over and above to find the perfect buyer. We would definitely recommend him, and will use him in the future!

Philip Runco knows real estate inside and out. He had my condo sold in one day. He even went out of…read morehis way to help me by making it sale ready by fixing a bad board on the back fence. Knowing I am a financially challenged single woman he did this out of the kindness of his heart. He didn't let the interested party talk us down in price when they were trying. He's the best.

Mark, Heather and Kevin helped my husband and I purchase our first home last July. They have such a…read moregreat dynamic and made the process of buying a home educational and fun. We were new to the area so their knowledge about the neighborhoods in Brentwood, Oakley, Antioch and Discovery Bay was crucial in finding a home that fit us best. Funny enough, we actually just went into contract with a second home and never even considered using a different agent to help us in our search!

I attended Prosper's first-time homebuyer seminar last Saturday. I heard about it via a flier at an…read moreopen house I went to in Oakley. These seminars are held on the second Saturdays of the month. I am in the early stages of planning to buy a home. I know some things, but definitely not everything and was looking to learn more. The seminar was very helpful with Mark in attendance who answered many questions I had about the buying process during the presentation. He explained some of the nuances like home inspections, appraisals, warranties, etc. They also had a lender in attendance to help explain more about the lending side of things. I would encourage those looking to be informed on the process to attend one of their seminars. I appreciated their time!

John went above and beyond in selling my moms house. Truly a hero in my eyes. It was a very special…read moresituation that I was struggling with. John stepped in took over and took care of everything. He took the stress off of me and got the house sold very quickly. Highly recommended.

We had an incredible experience working with John and can't recommend him highly enough. From day…read moreone, he was friendly, real, and never once made us feel pressured to buy. He was always easy to reach--whether by text, phone, or email--and consistently responsive. Throughout the process, John took the time to walk us through every step, especially when things felt confusing. He was honest, flexible, and provided great recommendations for everything. When it came time to put in an offer, John was an amazing coach. He really knew the market and guided us on what it would take to get the house--and we got it. Once our offer was accepted, he had everything ready to go so we could hit the ground running with the improvements we wanted to make upon closing. John felt like a trusted colleague and friend throughout the experience. We'll absolutely work with him again in the future and wouldn't hesitate for a second to recommend him to anyone looking to buy or sell.