This is just a shout out regarding Kristen Grawehr and her team in Paramus…read more This retired superintendent of schools has recently come out of retirement to head schools as an interim principal. Now, I am in the process of updating my dated clothing and accessories. Last suit and pair of shoes I have purchased was over ten years ago. And, I dreaded shopping then and at present. At any rate, the entire sales team under Kristen's leadership are all highly attentive and knowledgeable and made my visit to their store extremely painless. Martin Weinstein

This location is one of the "ShoeBank" stores that Allen Edmonds uses to sell factory seconds…read more There was only 1 employee on duty. He measured Jeff's foot and explained that depending on the last used to make the shoe he could fit a range of sizes. Jeff was allowed to pull shoes down and try them on. From his experiences at other Allen Edmonds locations, they locate shoes for you and you don't really get to take your time. Fortunately, he found a pair of shoes he loved, and left with a list of sizes and lasts for future purchases.

I am not a regular shopper at DSW but walked in here to do an online return. I was amazed to see…read morehow big the store is, with vast variety, huge inventory and products beyond shoes, like socks, accessories, scarf, bags and more. First floor is mainly women and some kids shoes. Second floor is men and clearance items. Sizes are easy to find as they are stored right under the display item. Prices decent. There were additional discounts for Black Friday. I found the store to be very neat and tidy. They had lots of people in the store and they were equally staffed to handle the rush in checkout lane. Other staff members were helping customers on the floor.

This DSW has two floors! Store was well organized despite the size, and had nice shoe displays and…read moresignage. Great semi-annual deals! Note: There is an elevator if you have issues with stairs/escalators.

I came here to grab dinner and as always, I love the plethora of options, whether it's to shop or…read moreeat. If there's ample parking availability, count me in! I also like how there's a display of the amount of parking spaces open as you enter the town center. The list of options are great, from grab & go food, to fine dining, to retail - there's Cava, Ani Ramen, Whole Foods, Nordstrom Rack, World Market, Tacoria, Ruth's Chris, and much more!!! It's always busy, day or night, so be careful maneuvering the parking lot and walkways.

Outdoor outlet/mall space with a lot of restaurants, a Whole Foods, Target, and more restaurants in…read morethe area. Parking is interspersed between the stores so you have to cross the parking lot to get to different stores.

This is the only Nike store in Bergen county. It is also an outlet store, so lots of inventory on…read moresale always. Huge number of shoes are also available at a discounted price. They have athletic clothing, shoes and accessories for men, women and kids. I use this location a lot for my online order returns. On weekdays lines are shorter. But on weekends and holiday season, lines get crazy long. They keep lots of counters open to checkout customers as fast as possible. Lots of associates are on the floor to keep the store tidy and help customers. Often I like to stroll in the store to check out some of the new inventories. But I haven't shopped from here much, usually I don't find the size or quality I look for Nike products.

Went back to Nike and this time the service was so slowwwwww... very slow billing .. took about…read more20-25 mins for billing .. wish they recruit more people for billing . As always the products are good and nice price ..

Amazing experience I had today when I did my gait analysis! Definitely recommend this place if you…read moreare a newbie at running! Location: it is located in Paramus. The store is huge with a lot of choices of shoes. There is a parking in the front. Employee: Beth is the best! She did my gait analysis. First she let me walk in the treadmill and did my 3d scan which is super cool! She explains well the structure of my foot then she recommended me few brands and styles of shoes. She is very knowledgeable on what she is doing and very patient to me as well. Service: I got my first running shoes here and it was amazing cause it fits perfectly. I got also the personalized insoles here which makes my running even better. Get the VIP membership, cause in case you don't like the shoes you can return it within 90 days of purchase. Definitely will come back here for everything related to my running! It was a fun and amazing experience! Thank you Beth!

High-Pressure Sales Masquerading as Customer Service…read more My husband and I recently visited this store hoping to find sneakers that would help alleviate ongoing foot pain and support us in exercising comfortably. Unfortunately, what we hoped would be a supportive, personalized experience turned into an overwhelming, high-pressure sales operation that left us feeling more like sales targets than valued customers. From the moment we walked in, we were bombarded--literally four people greeted us at once, creating confusion rather than a warm welcome. No one clearly explained the process. Eventually, we were directed to sit and wait, then each paired with different salespeople. While both associates initially listened to our needs, the evaluation process was vague and unexplained. We were asked to stand on a scanning device--no one told us why. Then we were shown results on a screen, again with minimal context. It all felt like a performance rather than a personalized fitting. Things got increasingly uncomfortable when we were ushered to yet another station for custom inserts--without asking if we wanted them. When I expressed hesitation, I was told not to worry, that "everyone does it" and "you don't have to buy them." Yet suddenly we're trying on shoes with those inserts, and the pressure to buy them escalated quickly. At one point, my original salesperson vanished without a word and was replaced by someone else--no explanation given. This second person ramped up the hard sell with fist bumps, winks, and patronizing comments when I hesitated over how a shoe looked. Suddenly, a new pair appeared that was "more my style," and I was told, "I got your back." It felt manipulative. The kicker? The two salespeople actually fist-bumped and celebrated the sale in front of us--before we even agreed to anything. When we were finally brought to the counter, the pricing was still not clearly explained. Yet another person began upselling us on their VIP membership without telling us how much anything cost. To make things even more impersonal, a corporate rep from California was chatting with the staff as they were helping us--like we weren't even there. By the end, I did walk out with a pair of shoes that feels good on my feet (and that I like the look of, finally). But the process was so dehumanizing that I felt emotionally steamrolled. My husband had to order his sneakers online and is already planning to return them and let the store know exactly how he feels. We didn't feel served--we felt sold to. The aggressive tactics, the rotating cast of salespeople, the lack of transparency about pricing, and the overall vibe made it clear: this store prioritizes high-dollar transactions over human connection. We won't be back. And I sincerely hope others read this before walking in. Your feet may feel better, but your spirit might take a hit.

This is a really nice, relatively new Aldo store in Bergen Town Center. They have good collection…read moreof shoes and accessories. But as versatile as the website. Usually there are sales going on since it's in an outlet mall. Prices are decent and comparable to its website prices. I went to the store to make a return. Had to make sure I had my card, they cannot process return without it. I had to wait about 10 minutes until the customer in front of me was done, since they had only one register. But the associate very friendly. She proceeded my return quickly and explained all the timelines of getting my money back. Overall it was a good visit to the store.

This is the worst customer service ever.. this was my first time to this store and will be my last…read more.. the two ladies working there are so rude so unprofessional.. they even left the register while I was talking to them ... soooooo rude.. they don't know anything how to deal with customers.. beware this is the Worst ..

This is a very basic warehouse sale store, items have been put on display over a huge floor space…read more Apparels, sporting equipments, shoes, NY sport teams goods are available here. The discounts are real here, I have seen prices up to 75% reduced on some of the Nike and Adidas shorts. But the quality of products were not impressive to me. I saw some shorts that had holes in them. So much stuffs are shoved together in apparel sections, it is difficult to check them properly. Overall the store is clean and lots of associates are around to help. Checkout lanes are short and move fast.

PROS: For a warehouse this is great. Prices are good, everything is organized, and the workers were…read morefriendly. Loads of parking and hours are great CONS: they removed all the lids of the shoe boxes which isn't good if you are shopping for shoes. They said it was because they want customers to know the shoes are discounted....however, the fact that it's an outlet store that's self-explanatory enough OVERALL: I will definitely come back here since the prices are great, but just be prepared to not get a lid for the shoebox