Silver bear has been amazing to my son! Our teacher Hope is amazing with him and makes class super…read moreinteractive!

Couldn't ask for a better place for our kids to learn to swim. All the teachers are super kind and…read moreknowledgeable. Silver Bear truly is the best!

My daughter who is 10 decided she wanted to get her SSI cert! Brennan was a great instructor and…read moreAndrew for the pool session. I liked that they were frank and to then point to ensure she knew what to do! This is serious stuff. He was very generous and accommodating! I hope she can do some fun dives with him in the future.

Just did my open water here. Couldn't be happier. The information was detailed and thorough & the…read moreinstructors are extremely patient and knowledgeable. From classroom to lake day it was clear they sincerely care and I got 0 vibes this is a "pay-to-pass" operation. They took time with students to calm anxieties and make sure we understood not just the what but the why. But ultimately, the quality of instruction can be gauged from how a class is conducted when things are a bit trickier, and THIS is where the instructors really shined as high-level professionals. Everyone in a class progresses at slightly different rates, and not only can it feel stressful if you are not "getting it" at the same speed as other folks, but the added pressure of knowing the class is waiting on you can ramp the pressure up even more. For people who needed that bit of extra help, they had enough staff available to branch off and help them with skills development without other students having to wait. After the skills had been brought up to par, they rejoined the class and made huge progress. It was really cool to see. For the lake portion of the class, the student to divemaster/instructor ratio was nearly 2:1. At any point I could turn around and see a divemaster near by in case I had an issue. If you get your cert here rest assured you'll have many skilled pairs of eyes to watch over and get you where you need to be. Will def be doing more certs with them and can't recommend Adventure Scuba highly enough.

Is there any shop I would rather walk into than Sierra Diving Center? Nope! The staff are always…read morefriendly and helpful. They always treat me like a pal. Most importantly, they offer a vast expanse of knowledge that is an invaluable resource as a diver. I know I will not be led astray at SDC. This is the place to go!

I brought in my regs and BCD for service, it had been a few years since using them. I was surprised…read morehow affordable the quoted service rate was, so I opted to have 3 regs and my BCD serviced. Turns out, the price I was quoted was just for cleaning and inspection. The person that took my gear did not explain it that way. If the service and parts price had been mentioned I would have only had 1 reg and the BCD serviced. The final price of service and parts was 4 times the quoted cost of cleaning. It took 4 weeks after dropping it all off for them ot even start to look at any of it. It then took another 2 1/2 weeks to get it finshed. The quality of the work was good, but expensive and slow.

I wish you all would have at least a couple nights a week available for people who work day shift…read moreand want to swim laps after work. Even just a couple of 5-7 pm nights would help. Having a hard time finding anywhere in Reno that isn't packed or far away. However, when I was between jobs the morning exercise class was very good. Just remember us working folk please. I only live 3 blocks away and still can't use the facility. If you publicize these hours I'm sure you could get some ROI too.

Very disappointed in pool hours and open swim for families during the summer. Customer service…read morecalling the pool is lacking and not receptive to booking events for school events or large groups. Pool should be open in afternoon for kids during the summer. Staff needs customer service training when speaking to the public. This pool would be utilized more if hours were receptive to families and schools in the neighborhood. The facility itself is very nice and some showers may need fixed in locker room.

We had an amazing visit to trainer pool! The life guards were great, explained the swim test and…read morehad us all get wrist bands for the slide. The water was clean and comfortable temperature. Sadly we found it late in the season this year but can't wait to visit again next summer.

Close to home. Smaller pool but nice water temp on a hot summer day. Also enjoyed the cooling…read moreeffect of the sprinklers.

I rarely leave negative reviews, but I feel it's important to share our experience, especially…read moreafter reading other reviews and realizing that several families have had experiences similar to ours. These swim lessons were a significant investment for our family, and over our last eight sessions, we experienced repeated cancellations, rescheduling, and poor communication--all due to changes on their end. At one point, we drove to our scheduled lesson only to find the building closed because no one had notified us it had been canceled. We were also moved from the day, time, and instructor we initially paid for, and had a last minute cancellation due to us only being the lesson for the day. Throughout it all, I remained patient, flexible, and understanding. However, the final scheduling issue for a makeup lesson from their cancellation was handled in a way that felt dismissive and disrespectful. After weeks of accommodating their changes, I simply requested a refund for our last lesson because I no longer felt comfortable continuing. Unfortunately, the owner, Holly, never responded or honored that request. At $72 for a 30-minute lesson, I believe families should be able to expect reliable communication and professional customer service. This review isn't about one cancellation--it's about a consistent pattern of poor communication and a lack of accountability. I hope this feedback encourages improvements so other families have a better experience.

Our kids have seen huge huge improvement since taking lessons here. The instructors are well…read moretrained, the kids feel comfortable, and they have really learned a lot of water safety. Well worth it! ​​

Couldn't be accommodated. Booked an appointment, showed up early and was told that I would have to…read morewait for an evaluation because they were still working with a customer. It should only be 15 to 20 minutes. I left. Tried to book another appointment for midweek and was told that they were fully booked. I've given up because they are not making me confident about their customer service.

I signed up for my introductory visit and received a confirmation email saying I needed to be there…read more20 minutes early to complete paperwork. When I arrived they were closed - would not even be opening until my scheduled appointment time. Like most people, my time is important. A business should be better organized than this.

Had a great weekend at Pyramid Lake with Mike and crew (Jeremy and Austin). They have everything…read moreset up for anglers, including a hot breakfast and lunch. Super nice and helpful people, I would recommend booking a trip with them if you're thinking about catching big fish at Pyramid.

Mike Curtis was a great guide. we had a great experience. Highly recommend this company if you want…read moreto fly fish in Tahoe.