Easy on/off of I-75. Staff was friendly, coffee fresh and hot in the morning. Recently updated to…read morethe new Marriott standard.

Hotel is clean, updated, staff is nice and they have a hot tub. Lately Fairfield's are removing…read morethem for a heated pool. I tend to go to Marriott hotels for the points, but I also love the hotel chain.

There are some serious violations involving smoke alarms at this location that have me concerned…read more I am grossed out at the age of the room and the sticky, musty vibe. Stained bedsheets, uncleaned showers, hairy floors. My allergies spiked when I entered this room and dissipated when I left, and I think it was the air circulation system. My other concern is the smoke alarms. Kidde Firex 41216 gc dual ionization smoke alarms. Smoke alarms should be replaced every 10 years, or more if it is in a hotel to maintain guest safety. This alarm should be tested once a week and cleaned at least once a year. This smoke alarm should be pure white in color, and instead it is yellow and faded. I wonder if this means this room has been a smoking room in the past. It is unlikely these smoke alarms have been tested. The smoke alarm in my room did not blink, which could mean either the light is out or it is not connected to power. I like Hilton in general. The staff is nice, the breakfast was nice-ish, but there are some serious things that they need to fix.

Not very great hotel. I thought that Hampton Inn's were in the upper echelon of hotel rankings, but…read moreI think I must have been mistaken. There were many things in disarray with an ongoing renovation. Breakfast was mid. The bathroom reminded me of my mom's house when we lived in the ghetto. ‍

This was our first stay at a Tru hotel -- and we loved it! Having travelled for work quite a bit…read moreover the years and experienced different brands, I've been very happy with the Hilton brand for decades. I find Tru to be a lively refinement of the traditional hotel experience. The color scheme of the lobby sets Try apart from other Hilton brands. Fifteen years ago, I enjoyed the minimalist theme of Four Points by Sheridan, but today I feel Tru by Hilton is more energetic, sophisticated, and more on point for me. While I think Tru was intended for young travelers, I feel Tru suites me in my early 60s. I very much liked the complimentary breakfast better than what is served at a Hampton Inn. I liked the pancake machine over the waffle maker. The Lavazza coffee was a welcome feature too. The rooms are a bit smaller, but still comfortably fit a king-sized bed. There is a small refrigerator, but no microwave. Exposed rods, pipes, and pegs replaced dressers and armoires. The shower was full glass with TWO glass corner shelves, so for a change I didn't have to store my toiletries on the floor or bend over to pick up them up. If you need a microwave, there's one in the lobby at the snack counter. The rooms and lobby were CLEAN. HIGHLY RECOMMENDED

A group of four guys stayed at Tru by Hilton (separate rooms) for a golf weekend. Overall, the…read morehotel is pleasant and clean, although the color scheme is somewhat unusual in the lobby and exterior. The lobby is geared for activities, with a pool table, plenty of seating variations and a circular front desk area with drinks and snacks available for purchase. The complimentary breakfast was nice overall--basic eggs (or equivalent), sausage, cereal options, yogurt, pancake machine, juices, bagels, etc.. Coffee and tea are available 24 hours in the lobby as well. My king bed room was clean but on the small side, with just walking room around the perimeter of the bed. There are no real closets or drawers, just open racks and table surface. The bed was comfortable and bedding/pillows were good. The lighting in the room could have been better. The bathroom was clean, offering soaps, shampoo and body lotion in pump bottles. The shower was glass enclosed but leaked all over the floor even with the door closed tight. Water pressure was disappointing. I thought the hotel was relatively quiet, but one of the guys in our group said he could hear the people above him walking around in the middle of the night and it actually woke him up. Overall, the stay at Tru by Hilton was nice as expected. The staff was friendly and efficient, hotel seemed clean and the room was okay as well. There was really nothing that excelled in any way though, which is why I give it about 3.5 stars.

We were frantic when we arrived at the Gaylord, Michigan Best Western hotel on 6/11/26. We had come…read morefor our grandson's wedding and because of storms in Chicago, our flight arrived a day late and without our luggage. A wonderful hotel employee named Sasha took us under her wing and actually offered to loan me a gown for the wedding. Friends drove an hour and a half to pick up our luggage, when it finally arrived, but Sasha's kindness will never be forgotten. She is a keeper!

Just stayed at this hotel. Room was clean with the amenities we expected (coffee, microwave,…read morerefrigerator, etc.) for the price we paid. Good value and would have no problem staying here in the future.

One thing about this place is it is clean! Everywhere I looked was clean but everything is also run…read moredown. Our room was comfortable enough but outdated as were the exterior and hallway finishings. We were attending a conference and every staff member we encounter was friendly and helpful. The camaraderie at the bar was fun and comfortable however the pool area was like something out of a scary movie. I wouldn't mind dining or attending a conference here again but will find other accommodations next time.

Not what we expected. The travel websites don't say that the pool is closed. The air conditioning…read moreis not up to the task on the room. The lodge has no air conditioning. We visited in July, and the pool was closed for the summer. We have the only car in our lot for where we stayed. We called ahead of time, and none of this was disclosed to us. The person at the front desk did not tell us the pool was closed when we checked in. Pretty views though.

The room was clean and a good value for the money…read more They have a snazzy little breakfast each morning. Unfortunately, the juice machine was on the fritz during our stay. Our room had a bay window with padded seats. I'm picturing how much fun a little one would have sleeping there. We just enjoyed the view. The bed was comfortable and the bath/shower facilities were more than adequate. Excellent shower pressure. The cable selection was terrible but not a big deal for us. The hotel is in a great location. Right off the highway and near the only Tim Hortons for 50 miles! The staff were extremely friendly and had easy access to things like a mop for our sticky floor, or batteries for the tv remote. The place even had a door in the back for our convenience. I hope we can stay here again. 06/23

The room we were given did not have the features that were advertised. The room did not have a desk…read moreand it did not have a chair. These were both advertised features of the room. When we arrived we were so tired. We couldn't argue with the desk clerk, so we swallowed it. The next day we will complain to the manager, Michele, and she blew us off. In fact, she tried to blame the problem on us. No apology. Furthermore, every room in this building is pet friendly so people with allergies to dogs and cats. Should expect to have a runny nose while they're there as I did. There are nicer places in Gaylord. I recommend one of them. The room that we had was in perfect order and clean. The staff reporting to the manager were all respectful of us.

Zero stars! We visited from down state 3+ hours. We stayed from Friday 01/24 - Monday 01/27. We did…read morenot ask for housekeeping at all! On Saturday, when we returned to our room around 7:45-8:00 pm, I noticed 2 towels on my bathroom sink that I did not request. Housekeeping entered our room between the hours of 2:00 pm - 7:45 pm without our permission!! Definitely noticed my candy missing!! When we got home, we unpacked, thought maybe the candy fell in our bags or something. I called on the following Wednesday 01/29 and talked to Crystal. Told her what had happed. She sounded shocked and told me that they have Zero tolerance for that! I left a message for the manager, Mariah, to call me back! They wanted to check their hall cameras. I waited 1 week 02/05 to call back because they haven't contacted me yet. I spoke to Brianne, asked her to leave a message for Mariah. Today is 02/10 and I'm STILL waiting!! It's definitely not about the candy, what if they got something of more value?? **Stay very far Away**

The hotel is nice and clean. However there is a breakdown in communication between front desk…read moreworkers. We called to get a early check in and spoke to a very nice employee who told us this would be possible and when we arrived at the time we were told we were greeted by a employee who seemed like he would rather be anywhere else but there. We also had people above us that were stomping about for hours, we finally called the front desk to see if they could resolve this issue " we have little ones trying to sleep" guy again sounded unphased and the stomping around continued . All in all wouldn't go back.

This is an older motel, just off the main drag. Exterior looks worn, the carpet was old and worn,…read more BUT - it was very clean as advertised, very reasonably priced, had a fridge, bed was comfortable. it worked. So I wouldn't book this as my honeymoon suite... but perfect to get a good night's sleep on the road, without damaging the budget too badly. For what it is, a good value.

Old and smelly. Stayed here last summer and other. 2 rooms were ok that's why we returned. Mold in…read moretub caulk. Dirty carpet . The entry door needed a wash. Pillows were grungy. Door frame all rusty at floor in bath. May not return here next summer

My husband and I stayed in Room 204 on July 16, 2026, on our way back from Mendocino. While the…read moreroom was okay, we had major issues with the electricity in the bathroom, which kept flickering on and off. Because of this power shortage, the coffee machine didn't work either. Due to the darkness and faulty lighting, my husband slipped and fell while taking a shower, injuring his elbow and getting blood on the comforter. We mentioned the problem to a housekeeper when leaving in the morning, and I tried calling the front desk yesterday to follow up, but no one answered, and they never returned my message. I hope management addresses these safety and electrical issues immediately.

I absolutely would never stay here again. Checked in around 430, walked right in to see personal…read morefluid on the bed . Looked like the cleaning crew truly just remade the bed from the people who stayed there before me. There was no toilet paper. The shower backed up to almost my ankles. I told the guy who was working and he got me a new top blanket and said nothing else can be done till the manager shows up the next morning. The manager agreed to switch my room. I went to the very next room across from the hall and the toilet broke every time I flushed. I had to rehook the flap every time! They say you get what you pay for. JUST DO NOT EVEN PAY TO STAY. Go somewhere else. They have one ice machine. That has no ice. lol. The guy at the front desk has his wife sitting in the lobby all shift, as they face time with people and make people wait. I have never ever experience such ....lack of care.