1. Timber's Condominiums

1. Timber's Condominiums

0

Island Park, ID

Cancel

Open app

Search

Timber's Condominiums

5.0 (3 reviews)

Timber's Condominiums Photos

More like Timber's Condominiums

Recommended Reviews - Timber's Condominiums

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

11 months ago

Helpful 0
Thanks 1
Love this 2
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Sawtelle Mountain Resort - Family Suite

Sawtelle Mountain Resort

3.4(57 reviews)
0.3 mi
$

I made a reservation and ultimately had to cancel due to a family emergency that forced us to…read moretravel back home unexpectedly. I was very disappointed with the level of customer service and management responsiveness I received. On three separate occasions, your customer service representatives assured me that a manager would contact me regarding my concerns. Unfortunately, I never received a return call. Failing to follow through on promised callbacks creates a poor customer experience and leaves customers feeling ignored. During my initial conversation, a customer service representative explained that in an emergency, management would typically contact the customer directly to discuss the circumstances and, when appropriate, consider a partial refund or another resolution. Based on that information, I expected at least the courtesy of a conversation with management regarding my concerns. Instead, my attempts to communicate were repeatedly disregarded. On my final call, the representative answered in a way that made me feel like an inconvenience rather than a valued customer. Throughout the entire process, the manager never returned my calls or spoke with me directly. Regardless of the outcome, I believe every customer deserves respectful communication and follow-through when concerns are raised. Unfortunately, my experience reflected a lack of professionalism and customer care, which is not how a reputable business should operate.

-- Sawtelle Mountain Resort, Island Park, ID…read more Be careful with hidden charges here. After checkout, I discovered a $20+ charge on my card for a supposed "welcome gift box" that I never received and was never told about. According to the hotel, it included a small stuffed animal and some Snickers -- except none of it was in the room. When I called to dispute the charge, I got bounced between staff and management. They claimed they did an "investigation," but still refused to refund me. Charging guests for items they never received and then refusing to resolve it feels deceptive and extremely unprofessional. Advice for future guests: the second you enter your room, take timestamped photos or videos of everything before touching anything. Then immediately ask the front desk if there are any paid gift boxes or welcome items connected to your stay. If they say yes, do NOT go check by yourself -- bring a supervisor or manager into the room with you so everything is documented on the spot. Otherwise, you could end up being charged for something that was never there. Unfortunately, this felt less like a misunderstanding and more like a scam-style scheme hoping guests won't notice until they're already miles away.

Photos
Sawtelle Mountain Resort - Game table in the suites

Game table in the suites

Sawtelle Mountain Resort - Famiy Suite

Famiy Suite

Sawtelle Mountain Resort - Family Suite Kitchen

See all

Family Suite Kitchen

SpringHill Suites by Marriott Island Park Yellowstone - Lobby & bar

SpringHill Suites by Marriott Island Park Yellowstone

3.4(40 reviews)
1.6 mi

Mixed feelings! We would stay again though. This is NOT a…read morebudget or cheap hotel. And you're paying for newness, beautiful feel inside and outside, beautiful views. The daily parking fee, bathroom size in the room, and continental breakfast were all disappointing. We didn't know about the $20 per day parking fee when we booked it and they accidentally charged us $75 per day for our 1 dog, when they were only supposed to charge one $75 fee. Thankfully I caught it and called to have them refund us $150. The hotel is new, modern, & beautiful inside and out! Especially the gorgeous view of the river right behind the hotel!! The river is only a couple feet deep at its deepest so a safe place to fish and play with kids. There's great fishing right here! Massive trout!! The room was just ok. The beds weren't uncomfortable. We had 3 adults and 2 kids in our 2 queens and pull-out-couch-bed room. The bathroom/shower was just too small for a room that can sleep up to 6 guests. We did enjoy their free coffee that they have available 24/7. The continental breakfast was 2/5 stars. All the fruit they offered didn't look appetizing, I don't mind powdered scrambled eggs but I just couldn't eat theirs. They only offered sausage other than eggs and it looked very unappetizing. So unless you only eat cereal, bagels, and waffles for breakfast- you might not want to count on eating their breakfast, unfortunately.

Lovely hotel with pool,hot tub, and gym, and fabulous breakfast by the side of a river just 30…read moreminutes from West Yellowstone Staff were gracious and accommodating. Try to avoid room 145 as its next to the gym which is open 24 hours

Photos
SpringHill Suites by Marriott Island Park Yellowstone - Lobby

Lobby

SpringHill Suites by Marriott Island Park Yellowstone
SpringHill Suites by Marriott Island Park Yellowstone

See all

Mack's Inn Resort

Mack's Inn Resort

2.8(42 reviews)
1.6 mi

Here's the pro: 1. Quiet…read more2. Pleasant staff (caveat below) 3. That's all. Here are the cons: 1. Small spaces little to no privacy sites 2. 25 miles from park. That's kinda far for us (my opinion) There are many parks more near and in the park. 3. Over priced for what you get. 4. One bathroom and shower for park. Expect to wait if you need to use it. 5. Staff caveat : Communication failures occurred by park staff regarding applying military discount. The park literature offers military discount. However, when asked about this upon check in the staff (on two separate occasions) could not provide me an accurate answer. And not able to apply any discount for my stay. Customer beware to ask in advance for military discounts. The fine print does not actually offer a 10% discount. The staff did not know the policy and gave me inaccurate information and attitude when asked about this. This is not a good look. And more importantly disrespectful to a veteran. 6. Beware to check and double check credit card charges to be sure you are accurately charged for your stay.

Accidentally made the reservation thinking it was in Billings Mt. When I noticed the mistake I…read morecontacted them. They refused to refund me othre than 1/3 of the total amount paid. They are very happy to take money but unhappy to refund regardless of the circumstances. While I understand it is in their agreement I also understand that they are the type to put money over people. I will never stay at a place run by this type of owner that puts people last.

Photos
Mack's Inn Resort
Mack's Inn Resort - BEDBUGS COMING OUT OF THE WOODWORK!!!

BEDBUGS COMING OUT OF THE WOODWORK!!!

Mack's Inn Resort

See all

Timber's Condominiums - resorts - Updated July 2026

Loading...
Loading...
Loading...