The guy was rough, messy tools everywhere. May not have adequate tools to do the proper repairs…read more Had battery changed and he scratched up the back of the case trying to open it. The watch was brand new in box never worn, now looks like a kid opened it with a screwdriver. Some may have a good experience here, this time for me , Two Thumbs Down!

Went in ready to pay for a fix I didn't really need. Saved me money instead of taking advantage…read more Appreciate that kind of service and expertise.

Selection is somewhat limited. But again, I recommend to come here to check what they have. Prices…read moreare negotiable and are ok. You can definitely get certain things cheaper if you shop online but again that means you will have to wait for shipping. Parking is available and is free with registration of license plate. My dad came here and recently bought a watch.

Beware! False advertising, beware! This was my long time watch battery replacement place. The…read moreA-frame sign said "starting $7". I was charged $10+tax for a very standard fast fashion watch battery. What??!! For a cheap standard watch battery? I was shocked! No more. You've lost my business forever and I will tell all my friends too.

Andrew has a busy shop so requests you visit his shop prior to giving you a detailed quote. He…read morelooked at my vintage Timex and promised to replace the crystal for $45 plus tax within one week. Done with skill and care. I'll be back again soon.

I received excellent service. I brought in 2 watches my father owned and could not fix, an old…read moreSeiko and Breguet. It took Andrew a few minutes to figure out the problems. He is very experienced. Thank you Andrew!

Called John as I needed new batteries for a couple of watches that had been sitting in drawers for…read morea few years. He told me to come right over - had them ready to go while I waited no more than 10 minutes in his whimsical and curious little shop. Fantastic service - I'll be back and telling everyone I know about this little hidden gem. Thanks, John!

I came here with 9 watches that needed battery change -- I know, that seems like a lot, but I like…read morewatches. I live in Seattle, but there aren't many small independent watch/clock repair shops around where I live, and this shop sounded like a gem from the yelp reviews. And it was. I randomly walked in with 9 watches past 5 pm on Friday (one of them was a little more complicated), and Mr. Hiew told me they could be ready by noontime on Monday. Wow. I've walked into a pretty well-known jeweler (B*n Bri**es) by where I live, and they'd say, "We'll call you when it's ready" (which is like a week later) or sometimes even "We have to send this out." But no nonsense like that here. It's all business. Love it. I went back a little after lunchtime on Monday, and sure enough, they were ready and packaged, with detailed description of each watch written down. This man is dedicated to watches and clocks. He's even wearing a Renata mask. (I've never even seen a Renata mask. He must be a good customer.) In case you don't know (like one previous reviewer), Renata batteries are what's considered most reliable and long lasting. They're used in the likes of Rolex (Oysterquartz), Tag Heuer and Breitling. Renata batteries cost a little more, but if your shop uses them despite the cost, you know they care. I paid 15 CAD for 8 of the watches and 25 CAD for the more complicated one. I'm a happy camper. In Seattle they charge more and do less (they'd say things like, "...and waterproofing would be extra charge"). An unassuming shop that doesn't even have a sign outside, but has customers coming back? That's my kind of shop. I'll definitely come back when I'm in town.

This man claims to be an expert in cuckoo clocks. I brought my clock to him six months ago. The…read moreclock worked, the sound worked, but the bird wouldn't go in and out. He said he could fix it. I had to call him repeatedly. Mostly, he wouldn't answer and he always had some story about hospital visits. I finally retrieved my property from him and it was a mess. It was disassembled and I got the clock back in pieces. Some parts were missing, the clock was dirty, and he fiddled with the speaker, which was working, until he mis-wired it and it burned out. Don't leave your property with this man. He is a disaster and he will destroy it.

Uncommunicative. Belligerent…read more Home business. Unprofessional. Disorganized. Wife answers phone and relays to husband. Hard to understand. Told to message in photos to same phone number so he can see and give estimate as soon as look . Call back a couple days later. They say they didn't receive. Go in person to show watch. Says it's working fine when obviously not. Says it needs servicing. How much? About $300 for proper machine cleaning. $230 for cheaper method. How much just to fix issue? $200 Tries to explain that he charges a lot because he takes time. His hobby not his job. How much to open it up and see what the problem is and give me an estimate? "You already owe me $65 to meet you and see the watch. If you leave it with me, I'll include that amount" I say no, nothing like that was mentioned. "You owe me something now". No. "Okay but don't bring your watch for repair here." No kidding.

I have taken in several mid-to-high end watches for service and always been very happy with the…read moreresult. One was a rather beat up Titoni vintage Swiss automatic watch that was found in a drawer where it had been hiding for many years. Harry replaced the crystal, serviced and repaired the movement and it ran just like new afterwards. Harry is highly qualified and experienced. They are honest and will only do what you requested/is necessary. Highly recommended.

My watch battery died when I was out and about on Saturday. Found Global Time on Fraser Street with…read moregood reviews. Not my usual place for my watch battery replacement but glad I stopped in. Fast, courteous service. I was in and out within 15 minutes. Price was better than I would normally pay and with a one year guarantee. Good job Global Time, highly recommend your services!

Woohoo - a first to review! Haven't gotten one of these in…read moreVancouver in years :) Hubby offered the gift of my choice for milestone bday. Ooh, so many options - bag, jewelry... what to choose?! He suggested a watch upgrade - brilliant, even more so that the idea was his! Super pleased with the service, selection and pricing at Montecristo. The main boutique downtown has a bigger selection, but after dealing with a few of the authorized dealers during the browsing phase, we loved Montecristo's no-fuss/straightforward approach. Even if you own the brand already, they go though best practices to care for your watch and bracelet sizing is well done. Love my new watch - thank you! If anyone is in the market for a high end watch, I would definitely recommend Montecristo.

Horrible service. Brought my AP Royal Oak diver to have a strap change done, and after having them…read moreunsuccessfully change it, the sales guy lost and accidentally replaced one of the screw locks with a different fitting one. Also he bent out of shape one of the strap lug screws, put a scratch on the watch, and said I need to pay for ordering the replacement screw set (of which he bent the original). Also left the watch overnight on Sept 8th, when i picked up the watch on Sept 9th, the date on the watch was 15th, meaning they played with the watch. Wrote a letter to the store twice and never heard back. I will never recommend anyone to buy from this store or be a customer of this chain

Great place for high end clothing and shoes at discounted prices. Seems like all companies are…read morehere. The weather was a bit cloudy and rain was forecasted, probably resulting in a sparse crowd. I am sure this outlet gets quite crowded. Check it out.

Loved all the Holiday decor…read more Lots of lights and decorations. Super windy out so I wasn't able to stay as long as I would have liked to. Holiday sales a plenty! I'll be back for sure.