I have been a customer of this jewelry store since the late 1990s when they were still at Parker…read morePlace! Many of my fine jewelry especially my wedding jewelry was from their collection. They have the most attentive customer service from ordering to designing of your piece. They also carry the super popular line Pandora too! It's great to see that they can incorporate different tastes and different age groups in their jewelry selections!

Friendly staff n no pressure to buy anything. Came here 2 times. Price is reasonable will be back…read morenext time in Canada. USA

I am always impressed by this store quality and courtesy.....I have always felt appreciated…read more......Thank you Alex 5 stars for you both!!!!!

If you have real jewelry not costume, designer hand bags, expensive watches, gold jewelry, and you…read morewant to turn it into cash. They will pay cash for your items. Gold is paid out at the current daily rate. And they have a device that can determine if your gold is 10K, 14K 18K 24K or fake and will pay you accordingly.

The guy was rough, messy tools everywhere. May not have adequate tools to do the proper repairs…read more Had battery changed and he scratched up the back of the case trying to open it. The watch was brand new in box never worn, now looks like a kid opened it with a screwdriver. Some may have a good experience here, this time for me , Two Thumbs Down!

Went in ready to pay for a fix I didn't really need. Saved me money instead of taking advantage…read more Appreciate that kind of service and expertise.

Selection is somewhat limited. But again, I recommend to come here to check what they have. Prices…read moreare negotiable and are ok. You can definitely get certain things cheaper if you shop online but again that means you will have to wait for shipping. Parking is available and is free with registration of license plate. My dad came here and recently bought a watch.

Beware! False advertising, beware! This was my long time watch battery replacement place. The…read moreA-frame sign said "starting $7". I was charged $10+tax for a very standard fast fashion watch battery. What??!! For a cheap standard watch battery? I was shocked! No more. You've lost my business forever and I will tell all my friends too.

Always like new store, though it's been around for a long time going back to my high school days,…read moreimpressive this name is still around. Good corner location within the mall, across from the escalator going up to the food court. Spacious inside, compared to Siba on the other side; friendly service. Kinda suprised they didn't any 18K stuff, had to be ordered in, possibly 2-3 months. strange.

Have bought a ring & two necklaces. My wife & my other loved ones are very happy with my love gifts…read moreto them. Items were on a special sale so it was a win win as the price was right (saved $) & the products really caught my fancy/my interest as they were very unique pieces. As far as the staff I found them to be very friendly,no pressure, & they called me promptly as one ring had to sized. Highly recommend the outlet at Richmond Centre. Can't speak for their many other locations in BC & Alberta but the Richmond one is A-1 in my books! Highly recommend you check out their website as they have new specials & what you want may be on sale. My sales person was Jacky & he's very friendly & service oriented. Other staff were also.

Came here not realizing it's an outlet mall of sorts? They have the bigger Muji store here so…read morewanted to see what special items they had. It's definitely not as good as Muji Japan and much more expensive so didn't actually pickup anything. The Lululemon was a little chaotic and they charge $2 for a bag?? Overall the mall has an outlet mall vibe with it being so large and semi-deserted but it does have a good selection of stores to peruse if you're stuck indoors due to rain.

I always find rat poo on the snacks in this location, and the staff always just stand around and…read moretalk for minutes on end while I wait for a cashier.

5 Stars. Excellent Service for watch repair. Very fast. Fair price. Highly recommended.read more

A highly skilled watch mechanic to be sure. If you have a high end watch/timepiece to repair or…read moreservice, this is a great place. I would definitely recommend. I have taken my watches there for many years, but I have noticed that his prices have gone up tremendously in the last few years, so I am not sure the value is there anymore. For a regular watch repair, battery/strap replacement, etc., I would advise to go elsewhere for a much better rate. That having been said, his workmanship is without reproach.

The service was great at the Momentum Watch location on West 7th Ave., in Vancouver. We were happy…read moreto purchase 2 watches from Greg. Thanks to Greg, the service technician, we were well informed and found Greg extremely knowledgeable, professional, and pleasant to work with. He went out of his way to outline availability, in accordance with our preferences, fitted both for my husband, and reviewed the features prior to purchase. Parking is available off the upper alley way for ease of access. I highly recommend Momentum Watches and Greg for all your needs! Five star products and five star servicing throughout the years.

Amazing service and great work. Simon took the time to introduce me to the business and educate me…read moreabout his process and model. The tech was awesome and replaced 4 batteries and resized links on 3 watches for a perfect fit. Definitely our new go to place for watch repairs. Thank you!

I highly recommend Time and Gold to anyone wanting to purchase a timepiece or gain some knowledge…read moreof all things horology. I have been a loyal customer for years. They have a wonderful variety in new and pre owned pieces. Their attention to detail, customer service and follow-up support are second to none in Vancouver.

I brought my watch in while on vacation to get it adjusted for size which they happily did for…read moreabout $50. After leaving the store happy with the sizing and wearing the watch around about everyday for a week one of the pins in the band fell out making the watch unwearable. When I went to call the store to see what they could do for me the associate gave me the email of their customer service department. After sending an email with a picture of the watch and receipt the company made a very poor effort to try and resolve the issue. While understanding that using my American credit card might be difficult to get a refund the person responding to me informed me they don't do any refunds for this and made the offer for me to bring it in next time I'm in town. No offer for credit at the store, sending the watch in to get fixed nothing. So now my $700 watch (I've only worn for about a week) sits on my dresser waiting to be fixed because I'd rather not spend another $50 to get it fixed again. I would have at least appreciated some sort of problem solving for breaking my watch.