David helped me clean my signet ring in about 2 minutes! Very knowledgeable and a great storeread more

Been in here about 3-4x. Only had one notable good customer experience seeing things in the cases…read more The stars I am giving it are for uniqueness in inventory but otherwise service is mid and prices are beyond high. You can find almost all the same items on Etsy, 14k gold for half the price.

My grandfather clock needed a cleaning. This was the best cleaning it's ever had in 40-50 yrs! My…read moreonly regret is that it took months to get it back.

Serviced my 50th Anniversary Omega Seamaster GMT, terrific service. I've taken several watches here…read moreand have never been disappointed with this business. They are highly communicative and very attentive. It feels amazing to have this watch back on my wrist, and it's all due to their care to do the job right. Cannot recommend them enough.

Brought in my tennis bracelet to be tightened and my grandmother's ring to be resized. Quick…read moreturnaround, great communication, and both pieces fit perfectly now. So happy I can actually wear them comfortably. Will definitely be back!

Well, I took my Rolex in to be serviced and I was told it would be $1,800 dollars that was twice as…read moremuch as the past two times I sent it in to Rolex. So I sent it to my jeweler in Indiana and he sent it to Rolex and it was under 800 including a complete refurbish and repair by Rolex. I'm not sure why it was $1100 more but unfortunately, I will not be using La Quinta jewelers in the future.

Mike is such a great guy, he helped me out with a loose bushing on a clock hand and not only fixed…read moreit, but showed me how to do it, Hands down, best clock repair service in the valley!

Finally repaired cuckoo clock! Works perfectly! So nice to have my "family member" home again!read more

I requested service and got quick response back. Service was fast and wall clock working great like…read morenew. He did a great job.

Amazing work and great service Have a click that needed some…read moreTLC Mid century modern reproduction and all parts were up graded and click works perfect now.

Went in looking for a watch and after seeing one we wanted to potentially buy we asked if the man…read morecould grab it out of the shelf for us and his was response was basically "eat shit and leave". He said " look...I have so many clocks I can't get to that, it would take me 30 minutes to grab it for you" we sort of stood there in shock and said "oh..okay" and he responded " you see all the clocks!? I can't." What a sure way to NOT make a sale... I'm honestly still in shock from this interaction. I would give zero stars I would. Service, quality, and value could definitely improve.

Great small shop with wonderful service. Needed my wedding ring resized and thought I'd have to…read moreleave it for a while. They did the job in one hour and the ring looks like new. I now have a favorite place for jewelery and watch repairs.

Excellent quality and efficient Highly recommend…read more Very knowledgeable of my grandmother clock

On time, professional and they fixed the issue. Highly recommend them for clock repair.read more

This is an update...Clock has been running perfectly and keeping exact time. Thank you Josh! I…read morehope Yelp fixes it communication issues!

Had Joshua over today for a house call to service our 13 year old Ridgeway. Josh was on time and…read morewent right to work inspecting the clock and said it did not need a cleaning and proceeded to just lubricate the gears, latches, etc. adjusted and tested the chimes. He could've told me it needed cleaning when it really didn't but because of his honesty I paid only for the house call (very reasonable) and my clock continues to run better than ever now. He also educated us on a few points on caring for our clock and answered questions that we had. We will have Josh back again in 3 years as he recommended. We now have a lifetime "doctor" for our beautiful timepiece!

Excellent! Anthony did a super job fixing my grandfather clock. I would recommend him to anyone who…read moreneeds a clock repair.

What a great job on our Grandfather Clock. They came in they took a short amount of time and all of…read morethe clock's features work again just like new.

I would recommend Lauren, David, Carolyn and Dianna the new owners of Jewels of the Desert. They…read morejust sold my diamond ring on consignment within a week. They were honest and trustworthy. I got my money as agreed and fast. It was a beautiful diamond and platinum setting. I had dealt with Mark last year and he was not honest and bounced a check on me, took weeks to get my money. He sold this business and I'm sure the locals are happy. Please give David and his daughters a look, it is a welcome change for Palm Springs. The daughters are really professional and kind.

I purchased a 'lab diamond tennis bracelet' this past weekend for $695. I was told that the band…read morewas gold plated and silver filled. The owner told me that he made it himself. After going online and seeing a bunch of negative reviews when I returned home I got a bad feeling and took it to my local reputable jeweler in NorCal today. He tested it and told me that it was actually cubic zirconium and the band was not real silver or actually gold plated. I am devastated. I tried calling the store back and was told by one of the workers that they only sell Moissanite tennis bracelets. A family member was there with me and she verified that we were both told it was lab diamond. On top of that, my local jeweler verified that it was cubic zirconium NOT even Moissanite. I am currently at a loss for words. There is a zero % chance I would have paid that much money for anything less than lab diamonds. This was a first big purchase for me that I was very excited to make. Unfortunately it has turned into a lesson. Be cautious!