David helped me clean my signet ring in about 2 minutes! Very knowledgeable and a great storeread more

Been in here about 3-4x. Only had one notable good customer experience seeing things in the cases…read more The stars I am giving it are for uniqueness in inventory but otherwise service is mid and prices are beyond high. You can find almost all the same items on Etsy, 14k gold for half the price.

It is very rare to go into a jewelry store and have an expert jeweler available to consult and…read moreassist with design and repair. They have a great selection of jewelry as well as the ability to customize anything you would like. Very friendly and capable service. I am adding them to my go-to stores.

Perfect business , I felt like I was going to a wealthy friends home looking through their jewelry…read moresection of their closet , Rudy is the owner and not even once have I seen him while in the neighborhood has he not made time to give me a hug and ask me How I been (not even mentioning any watch repair or business related anything ) They have immaculate customer service here that's very personal , I had 2 Rolex repairs and watch battery replacements and never once did I have any issues , they did polishing complimentary and it's a paid service everywhere else . It looked like I was wearing a new piece of jewelry . Highly regarded , highly recommended , same day service ‍

I've been going to Kevin for almost 20 years and he has yet to disappoint! I drive from LA to Palm…read moreDesert now for all my jewelry concerns - add in a little fun in the sun and it's definitely a win/win situation I wouldn't trust anyone else with my jewelry.

Great service! Friendly, reasonable, a pleasure to deal with and that was my first timeread more

Went in looking for a watch and after seeing one we wanted to potentially buy we asked if the man…read morecould grab it out of the shelf for us and his was response was basically "eat shit and leave". He said " look...I have so many clocks I can't get to that, it would take me 30 minutes to grab it for you" we sort of stood there in shock and said "oh..okay" and he responded " you see all the clocks!? I can't." What a sure way to NOT make a sale... I'm honestly still in shock from this interaction. I would give zero stars I would. Service, quality, and value could definitely improve.

Great small shop with wonderful service. Needed my wedding ring resized and thought I'd have to…read moreleave it for a while. They did the job in one hour and the ring looks like new. I now have a favorite place for jewelery and watch repairs.

STOP NOW! if you want an honest solid great human to work with for ALL your jewelry needs and…read morewants, STOP HERE! Nani is beyond a jewel and delight to work with. I was blessed to meet both she and her fiancé Alex (gorgeous blue eyes!)! I highly recommend you don't go elsewhere in the desert. I received the most excellent professionalism from both of them, yet at the same time they are warm and friendly. I have found my jewelry store at Nani's Jewelry!

I highly recommend taking your jewelry to Nani Jewelry. Nani is very knowledgeable and kind. I went…read morein to have my jewelry appraised, two different pieces now. She made sure the insurance appraisal was accurate and precise. It's very nice to know exactly what you own by all the different details. And for a flat rate. Also, she makes and sells jewelry too, and I can tell you that her work is exquisite and unique. She is a real artist with jewelry. It was a total joy working with her and I'll be seeing her probably again this coming week for more appraisals. She very professional! And I highly recommend her.

I definitely recommend this business, after seeing how they treated Jason and his son Ben…read more(Amagansett Press). They are very cordial and professional unlike several shops down the street.

I've been to many jewelry stores in my life and this one is incredible. A wonderful family owned…read morebusiness who were professional and warm- I highly recommend this store for anyone looking for a beautiful gift yourself or a loved one.

Never! My mom brought her watch here. She's had it for 15 years. All she wanted was a new battery…read more They replaced the battery, but they forgot to put the gasket back in and then when it got wet (as it always did before) it got in the watch and so she brought the watch back to have them fix it or at least replace the battery and dry it out. They told her it would be $45 to replace the battery and when she said no, they put it back together WET! It has since rusted in the gears. My Son took it out to his workshop using alcohol he saturated it and blew it out with the air compressor and it's working again. We Will never ever take jewelry to this place again. Our family has a very large presence in this desert. We will always advise against this place anytime the conversation of jewelry comes up. It will be a first and foremost part of the conversation.

Fast-Fix is right! Most repairs can be done while you walk around the mall! Can be a little pricey…read morebut you get what you pay for!

From start to finish, our experience was absolutely exceptional!…read more My husband initially reached out about a Rolex we were interested in, and Christy was incredibly helpful from the very beginning. Since she would be off on the day we were available, she connected us with Nicole, who took amazing care of us during our visit. Nicole was knowledgeable, patient, and genuinely excited to help us. She spent time showing us several Rolex models, answered all of our questions, and made the entire experience enjoyable and stress free. Every team member we interacted with was welcoming, kind, and professional. When we finally received the call that our watch had arrived, it was from our original sales associate, Christy. She coordinated everything perfectly with my husband, and when we made the trip to pick it up, the experience exceeded every expectation. The watch was exactly what we had hoped for, and the pickup felt like a true celebration. We were greeted with the sweetest balloons, treats, champagne glasses, and such positive energy. The attention to detail was incredible. Christy even offered to take photos for us, making the occasion feel even more special and giving us memories we'll always cherish. Purchasing a Rolex is a milestone, and both Christy and Nicole made it an unforgettable one. Their professionalism, communication, and genuine care made the entire process seamless, exciting, and fun. We couldn't be happier and look forward to working with them again in the future. If you're looking for someone who is knowledgeable, attentive, and genuinely invested in her clients, ask for Christy. She turned a dream purchase into an unforgettable experience. Thank you, Christy, for going above and beyond. And thank you, Nicole, for helping make the journey so enjoyable from the beginning. The location is absolutely beautiful, and the level of customer service is truly second to none.

If you're looking for an exceptional luxury watch buying experience, I can't recommend Adrian at…read moreLeeds & Son | Bucherer 1888 highly enough. I recently purchased my first luxury watch to celebrate my 60th birthday, and Adrian made what could have been an intimidating experience into one I'll always remember. As someone who had never bought a high-end timepiece before, I was worried I'd feel out of place or pressured. Instead, Adrian treated me with genuine kindness, respect, and enthusiasm from the very beginning. She took the time to understand what I was looking for, patiently explained the different brands, movements, and features, and never once made me feel like I was asking too many questions. Most importantly, she never made me feel like I didn't belong. There wasn't a hint of the stereotypical "luxury store" attitude--just warmth, professionalism, and a sincere desire to help me find the right watch. Together, we went on the hunt for my dream watch, and thanks to Adrian's dedication and expertise, we found it. She celebrated the moment right along with me, making the experience even more meaningful. This watch marks my 60th birthday, and because of Adrian, I'll always remember not just the watch itself, but the incredible journey of finding it. If you're thinking about purchasing a luxury timepiece, ask for Adrian. She'll make you feel welcome, educate you without ever talking down to you, and help you find the perfect watch for your story. Thank you, Adrian, for making this milestone so special. You've earned a customer for life.

El Paseo Jewelers is truly outstanding. The service is warm, knowledgeable, and never pushy, and…read morethe selection and craftsmanship are top-notch. The team takes the time to listen and make sure you're completely confident in your choice, which is rare and refreshing. If you're in Palm Desert and want a jeweler you can trust--whether for a special occasion, a repair, or just browsing--this is the place. Highly recommend! Thank you Raju your team is amazing

Thank you for your nice and flexible service. I am super…read moreHappy with the new beautiful Bracelet. We will see you soon.

I really love the unique styles of jewelry i found in here. So many amazing rings. And he will…read morecreate almost anything you want. He is definitly one of my favorite jewlers here in the desert. Truly love his artistry.

Very friendly and helpful! We needed four watch batteries…read moreand he fixed my husband's watch band at no charge. Definitely will go back for any jewelry repairs.