I cancelled my subscription with GVTC due to these facts:…read morespotty internet expensive cost and rising rates getting 1099'd at the end of the year for the "$20" monthly discount they gave me on my service Would NOT recommend!

We had them over 10 years. Very fast response to service calls. Area outages communicated on phone…read morein person telling you expected return time or on recording. We live in country and they come out in horrible weather and once restored service quickly after accident took down pole. To be fair the first few years our speed when we tested was slowing and they immediately restored speed. Technicians give great service, and you can't beat value.

Great job. Very helpful. I requested service at the last minute due to a cancellation from someone…read moreelse and he responded quickly and got the job done. Grateful !!

Today we had Tony come out & mount our 64inch Roku tv! I…read morereached out to him via Yelp. From the beginning this man and his company were patient with me , and my million questions. We set the date and the gentleman arrive @ 945am our appointment was set for 10am. He is very polite and professional! The work he did is amazing Tony knew exactly what I was looking for!

This has to be the most unreliable Internet service available. Our WiFi goes out at least once a…read moremonth and customer service is almost non existent. The very rude and snarky person I was talking to just hung up on me. I don't know how they're still in business. THEY SUCK!!!

Do not use Astound it is the worst Internet provider, and that is a pretty high bar. Apart from the…read morefailures of service and having to listen to a lengthy sales pitch before talking to support, their business practices are deceptive and predatory. After a year they raised my rate from about $75/ month to $118. I called and said I would drop them if the didn't go back the original rate. The Rep promised they would lower it back the original rate for a whole year. I checked the account 2 months in a row and they stayed at the original rate. I didn't check again as I assumed they would keep their word, my mistake. I checked back three months later and found they had raised the rate $10/ month 2 months in a row, then $15, the third month. I called to complain and they said there was nothing they could do about it so I cancelled the account and they wanted to charge me for the month ahead as it was the first day of the billing period. I declined to pay and they put the charge into collection. Needless to say a minus 5 stars would be the best I could give these criminals, but since I have to leave a star they get only one. Do not use these morons, their business practices are abhorrent and customer service is the worst, and I'm being generous.

Jeremy did a great job mounting two televisions for me. He had great communication, reasonable…read morepricing, and I'm very happy with the final result of my TVs. I'd highly recommend him.

I highly recommend Jeremy and Derrick for their exceptional work on our XL TV installation in our…read moreman cave. Their team demonstrated professionalism, efficiency, courtesy, and competitive pricing for the work completed. Thank you!

I called in to set up internet service at my residence. Brent (Boerne, TX) office made the process…read morefantastic. He was polite, friendly, and knowledgeable. He answered all of my questions and scheduled the installation within my requested dates. Thanks for making my first experience with GVTC a great one, Brent!

Order Number: 335915 Appointment date: 04-02-2026…read moreHad excellent service with David, highly recommend him!

I don't know how these people live with themselves. We're paying $500/month for 100 mbps service…read more No, that is NOT a typo: $500 for 100 mbps. When we try to cancel, they want nearly 10K in early terminal fees, and when they respond to your complaints with "get in touch; we'll have get you a better deal", they offer to up you to 500mbps for the same price, but only I'd you sign on for am additional three years of their insane costs. Just avoid them and their predatory pricing and go with Spectrum: you'll get faster service at greatly lower pricing and without the onerous contract.

if you want to reset your Internet every two days then this is the service for you. What a joke.read more

Horrible customer service. Spiked my bill from $45 to $90 without prior authorization.read more

Poor internet connectivity - drops the connection consistently. Extremely difficult to cancel…read moreservices as well.