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    Recommended Reviews - Spectrum

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    Watch out Spectrum Techs will enter your yard without permission.
    Fox N.

    There is a reason the Better Business Bureau gives Spectrum an F rating. They left an illegible hang tag on my door one day and then show up the next day and were not given permission to access the back yard. So with a bad attitude, ignoring a "Beware of Dog" and "No Trespassing" sign, he used a ladder to climb over a locked gate. Spectrum customer service was unable to help since one hang tag was illegible and the other had the tech name/number conveniently blank. Thomas E. Adams is listed as the Executive Vice President, Field Operations on the Charter Communications Spectrum website. https://corporate.charter.com/leadership/thomas-adams Of course there is no contact information for him. He is probably already too busy dealing with the thousands of complaints lodged with the BBB monthly. Worst of the worst!

    This is the worst cable company ever. I had to go back to cable after moving to Redlands and I'm so disappointed. They ran my cable all along the outside of my rooms. Way back in the 80's when I had cable at least they didn't staple it all along your walls. It's been nonfunctional 3 times in 6 months. Still have to pay the full price. I had Direct TV for 16 years and it went out 1 time. I'm not sure if they are so awful because there is no other option here but seriously Spectrum step it up!

    All these wires and boxes just for tv. No thanks @hello dish network
    David L.

    U guys suck..n ur service sucks too and so do all ur lazy ass technicians, thank u spell check for that tech word. Anyhow, I get 1 day off a week sitting around waiting on ur dam service technicians to come fix my cable wires in the A.M. and then he just flys by the dam phone only rang 1 time then they never even got off the car to check the property. I've been outside watering waiting. Now they tell me to wait until 3pm fuck that then would if the same thing happens. I ain't got all day to wait around for lazy ass cable ppl. W ur hi ass prices and tricks contracts. I'd just go to Dish. I'm tired of dodgers losing anyway. By spectrum. Hello dish. If I could give a quarter of the star u guys dont deserve a whole star. Very abset cust

    I wish I could chill at work too.

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    4 years ago

    Waiting for 1h to just an equipment exchange, I got no choice in my area but Spectrum

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    Review Highlights - Spectrum

    Julie and her assistant( forgot her name ) were very pleasant and helpful.

    Mentioned in 3 reviews

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    AT&T Store

    AT&T Store

    (9 reviews)

    Do not switch your service to AT&T Wireless and get screwed in their promotional credits to upgrade…read moreyour phone. Last month I spent two hours on the phone and got my credits update and located my trade in phone. Now again this month no bill credit and I have to call the retention team again. I wish I could just get out of this contract and go to my old carrier I had for years. Now it will be another two hours on the phone. You been warned of their empty promises and poor customer service.

    The sole employee at this store needs retraining! Absolutely no customers inside the store. Asked…read moreif they had a screen protector for an iPhone 13 Pro Max and if not said the screen protector for the iPhone 14 Pro Max would also fit, it just doesn't have the cut out at the top. He/ she asked if i had the AT&T screen protector warranty and I said yes. Asked if I had the receipt. I have never been asked that. Who would have a receipt from several years ago. Are we that lazy we cannot look up the account details. No screen protectors in stock, asked if she was able to look up or check if a nearby AT&T store had one in stock and i was told she did not have that ability. Said, Have a nice day. I did not have a response for that and the employee said i was rude! Really, did your mother not teach you as a child if you don't have any pleasant to say, better not to say anything. I guess AT&T employees can be rude to customers! And get paid to sit around looking at their phone when customers walk into the store too

    Spectrum - televisionserviceproviders - Updated May 2026

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