Amazing family run business in Wayzata. Awesome service and friendly knowledgeable staff. The star…read moreemployee is the family dog named Poppy, very cute and loves everyone. Beautiful interior with so many one of a kind pieces to look at. I had a watch that I thought just needed a new battery so I went to a large department store previously for a new battery. Their specialist said it was not the battery the watch needed to be overhauled and would cost $1000 which didn't make sense since that was the original cost of the watch. They said if not it is just an expensive paper weight. A friend recommended John at Wayzata jewelers. With his experience and expertise he diagnosed the problem and cleaned a mechanism inside and replaced the battery. It worked!!!! I cannot recommend John and Wayzata Jewelers enough. Don't waste your time at a generic chain store. Support a local family run business. You will not be disappointed.

Great service and really nice people. Beautiful selections of stones. Highly recommend them.read more

I sourced a loose stone and brought it to Studio 107 to be set into a pendant. Lisa was prompt,…read morehonest, and friendly. She worked within my preferences and helped me stay within my budget. She was patient and answered all of my questions. She really went above and beyond to make me feel confident in my purchase. It took a few weeks to turn around the setting with her goldsmith (which was within her estimate) and I am in love with it! I wear it every single day and catch myself staring at it. I've received so many compliments already too.

From the owner: I sell fine and sterling silver jewelry, Bulova watches, watch batteries, jewelry and watch repair…read moreand I buy old gold.

Very good service I got it serviced it & it was one min off but I'll be going back to get it fixed…read morebut over all amazing service quality they replied right away got me estimated right away as well beautiful watch

Owner insisted that the problem with my watch was the battery. It was not and when I asked for a…read morerefund, was denied. I have used this location before and was satisfied with the service but this time, I was not and will not go back here.

I waked in was greeted by August originally he was able to Check me out he even called me when my…read morewatch was finished great customer service, to my unfortunate surprise fasely the other employe was there to attend me when I got there for the second time I wasn't greeted but look of being annoying not only that but before I could say anything he immediately raised his tone & said "The slip where's the purchase slip" super super aggressively & rushing through the steps to rest the calibration he didn't even explain it right after I thanked him for his service he looked away got back on his cellphone would have been 10 out of 10 service but unfortunately I wasn't too happy about how i was treated at fixology will be coming back because the repair was outstanding

We went to get service done on 12/21/2025 costumer service was awful to say the least. Fasila, if I…read moream getting the name right was who "helped us" giving us a terrible attitude right from the beginning. Once we picked our item up, August helped us which made our experience way better. If you are looking to get good service on a meaningful piece, do not bring it here, even as a first time customer, their attitude was so bad that I felt as if my item (which has been in my family for decades) was going to be disrespected and treated with the same lack of care as our initial interaction with Fasila was. You are better of going someplace else.

After a daunting search for someone who could change the battery in my Tag Formula 1 watch, I found…read moreDavid Douglas Jewelers in Excelsior MN and they helped me with the battery and a quick cleanup. Professional, courteous, clean, high value for a great price. Definitely bringing all my timepieces to DDJ from now on. Thank you!

My grandma's gold studs that I typically wear every day had had the backs bent back for months. I…read morefinally hopped over to David Douglas and not only did he fix them perfectly while I waited, but he only charged me a few dollars to do so! Kind, impeccable, and exceedingly affordable service. Could not ask for more. Thank you David Douglas!

Bought some gold earrings for my wife, Nicole, and Todd were super helpful in helping me pick out…read morethe perfect earrings for her. They even ordered a few options for her to try out and let us pick the one we like. Very fairly priced.

Johantgen Jewelers worst work ethics and customer service!…read more Brought in my Citizen Capri watch for repair to Johantgen Jewelers in Crystal, MN. It had stopped working and I had replaced the battery. In the process the hands had fallen off. My fault. I dropped the watch off with the instructions to reattach the hands. A few days later when the watch was returned to me: 1. One of the hands was completely missing. 2. I was told the watch was no longer working. 3. The dial number indicators at 1:00 and 3:00 were missing altogether! 4. The stopwatch feature now zeroed to the 3:00 position rather than the 12:00 position. 5. The second hand no longer ticked at the 7:00 through 12:00 second indicator marks on the dial. I returned the watch to Johantgen Jewelers and was told it would cost another $200 in addition to the $35 I had already spent for the original repair! The owner of Johantgen Jewelers is also the watch repair guy. He proceeded to try and lay all of the blame on me for the list of issues that he himself had caused. He became very upset and defensive when I stood my ground, and started yelling at me that it wasn't his responsibility to correct the issues that arose while the watch was in his care. He obviously knows very little about watches, nor how to repair them. He then hung up on me in a rage. I will be contacting the BBB in an effort to protect others from this type of manipulation.

Great place for unique and custom jewelry. Monique updated…read moremy rings to like new! I would recommend her for unique jewelry.

Monique is a terrific jeweler and person! She is very honest, and knowledgeable. They have a great…read moreselection of diamonds, jewelry, etc. Her pricing is very fair! We traded a necklace in, and purchased a beautiful ring with our sons' birthstones...

There isn't much more that needs to be said. This is the best and only place you should go. Edward…read moreknows his stuff like nobody else in the Twin Cities. Great to work with, best prices and quality work. This should always be your first choice.

I must say I enjoyed going to this small nook in the wall, shop. I went to get a watch repaired and…read morewalked out with two new watches. The owner was very personable and I actually had a pretty good time choppin it up with him...AND he kept up with me. (I can be a lot sometimes). my only complaint....he wouldn't sell me a watch I was interested in. i felt defeated when I left kidding Totally recommend this shop!!