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    Timely Hail & Dent

    5.0 (1 review)
    Open 8:00 am - 6:00 pm

    Services - Timely Hail & Dent

    Bumper repair

    Auto frame testing

    Auto mirror repair

    5 More Services

    Auto mirror replacement

    Auto steering and suspension repair

    Rear-end damage

    Auto window repair

    Auto window replacement

    Timely Hail & Dent Photos

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    Recommended Reviews - Timely Hail & Dent

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    5 years ago

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    Collision Center Of Lubbock - Best Collision Shop in Lubbock

    Collision Center Of Lubbock

    (10 reviews)

    Some comments are in error by Lowell O. There was never an explanation to me the the roof of my…read morecar needed to be replaced. Never. Therefore, I also did not chose to have it repaired instead of replaced. That makes no sense as the quote was for the repairs however they are to be done. Of course I would want the top to be replaced if necessary. It also was Never explained to me that without replacement it would not look new - conversation absolutely NEVER happened. Yes, minor scratches that Collision Center caused were buffed out. The major deep scratches on my door that CC caused were not buffed out because the shop scratched too deep. It was Collision Center choice to not replace the roof of my car and Collision Center choice to not repair the damage to my door that occurred at their shop.

    Unfortunately my brand new 2023 F-150 with just 3,000 miles was recently rear-ended. It pushed in…read morethe bumper and back driver-side fender well needed replacing. I went by a few body shops for estimates and was rushed through. They seemed to not care if i did business there or not. I stopped by Collision Center of Lubbock and one of the adjusters there did a very accurate detailed description of the work they would perform. She printed out the estimate and walked me through the whole process. At that point i was so impressed that i told her to order the parts and move ahead with the repair. My truck was there about three weeks. It took a lot of work to take off the box and do it back to factory specifications. The GM (Daniel) and owner (Lowell) both made sure that the truck was to my 100% satisfaction. When i picked it up it looked better than off the showroom floor. These are fine people that did me right.

    Gerber Collision & Glass

    Gerber Collision & Glass

    (7 reviews)

    I took in three vehicles to get repaired from hail damage and I had a great experience! Friendly…read moreservice, fast repair, got all the cars back clean and sanitary. They communicated very fast and easy with my insurance company. I will bring my cars here if I ever need more repairs!! DEFINITELY RECOMMEND

    I'm very disappointed with my experience with Gerber Collision…read more My wife dropped off my daughter's car for a hail damage estimate/repair process, and when we got the vehicle back, a magnetic phone charger that had been mounted to the AC vent was missing. At first, we assumed it had simply been removed during the inspection and set aside somewhere, so we called to ask about it. The representative told us they would check and get back to us. We never received a follow-up call. After waiting, we called again and were told there would be no reason for anyone to remove the charger. We were then told they would need to contact the insurance adjuster to obtain the vehicle photos and see whether the charger was visible in the pictures. What makes this explanation confusing is that Gerber took the photos themselves, so I'm not sure why they didn't already have access to them. That conversation was over a week ago, and we still haven't received any update, response, or resolution. The charger itself isn't the biggest issue. The real concern is the lack of accountability and communication. If a customer reports a missing personal item, the least that should happen is a timely follow-up. Instead, we've been left chasing answers with no response. Thankfully, we ultimately chose not to have Gerber perform the repairs. If personal belongings can go missing without explanation and customer concerns go unanswered, it raises questions about the level of care and integrity customers can expect throughout the repair process. I hope management takes customer concerns more seriously in the future and improves both communication and accountability.

    Timely Hail & Dent - bodyshops - Updated June 2026

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