His office, and their check in process is so offensive, I will never go in and give them my money…read moreAGAIN. I was told I had to reschedule, even though the appointment time was at 1:15, AND I was told this at 1:12. Not to mention they were clearly WAY behind. The waiting room was standing room only, no place to sit. I was there 15 minutes early, and then told I had to reschedule my appointment, because the check in process wasn't done, and even though Gxxx was doing the check in process for me on his phone. They HAD ALL THE INFORMATION PRIOR THAT THEY WERE ASKING FOR, IN MY PREVIOUS VISITS, AND THERE WAS NO WAY TO SIMPLY SAY "SAME".

Dr. Fisher is the only doctor that has helped relieve some of my post-surgery spinal fusion pain…read moreand bulging disc pain. I was about to give up hope & had told my neurosurgeon to not resuscitate me if my heart stopped during my third spinal fusion because my pain is that bad, but he referred me to Dr. Fisher after & Dr. Fisher has been working on getting me back to work part-time & able to sit & sleep more comfortably & I am so grateful. I highly recommend him. His office staff and assistants are very kind & proficient, which is pleasantly remarkable nowadays to be able to call & reach someone live. Very thankful for Dr. Fisher's care.

Thanks for dropping me through the cracks for the last six months. No followup on my CT, no talk on…read moremy possible nerve block. After Roger left, nothing.

Dr Wu was very nice, patient and answered all my questions during the first appt. The nurses that…read morehelped me were also very kind and friendly. The front staff lacks empathy and for working in pain management, that should be a requirement. It took 5 weeks to get an appointment for an initial branch block, I cried after hearing this. They said they had to wait this long to allow for insurance to approve, when it actually only took 1 week for them to approve. Then after the initial branch block appt, I was advised it will be at least another 4 weeks for the second one, but I can't schedule it until it's been 2 days after having the first one to see if it worked. It is only supposed to work for 4-6 hours, why not call after that time period and see if it worked to then schedule asap for the next one???? Who knows how long it will be for the actual ablation procedure, also have to wait for prior authorization and can't schedule until it is approved. You should be able to schedule appts in advanced (should actually be a clear schedule) and if for some reason it's not necessary, you can cancel and maybe they wouldn't be booked out for a month. When you're dealing with people in pain, you would think the ultimate goal is to get them care as soon as possible, but they are very laissez faire about it, hence the lack of empathy. I was also referred to a physical therapist during my appt, then never heard back about it. 2 weeks later I called to get info, then when the PT office called, it was located 30 miles away from me!! The last issue is they sent the wrong procedure, actually a surgery, for prior authorization to my insurance! Administration department needs to get their act together; they aren't very helpful and seem like they just want you to go away. Dr's and Nurses were great, just be advised that while you may get the care you need, it will take a lot of work and time to get there.

They continue to be one of the worst companies that I have ever dealt with -- do not, under any…read morecircumstance use this company- one of the managers (Lindsey Walsh) said that she would talk to the Dr and get back with me- after I called HER BACK 2 weeks later she said that someone should have called me- they didn't

Avoid! Avoid! Avoid! Got referred here and it was the worst decision that ever happened. I had to…read morerepeatedly call them just to get an initial intake. They did not return the phone calls emails and it seems like every time I called it just went to voicemail. Finally after about four weeks I got somebody on the phone and the answer was oh sorry yeah we were gonna send that out, but I think there's something wrong with your email, There wasn't. Finally went to my appointment got seen was told that I needed to fill out a 40 question mental health survey in order to get a secondary appointment. When I left, I said please send the email. I will fill it out and send it back to you Before you close today. Didn't get the email waited today and then called and got the same voicemail. Got somebody on the phone the next day after I repeatedly called them and they said oh they'll get a message to the clinic manager and get it sent over ASAP. That didn't happen. My wife started calling she got somebody on the phone. I think after about the third day and they promised her we would have the email that night. It never came. His doctors office has the worst staff or just the doctor doesn't care. If you're there for pain relief management like it says they string you along and I wasn't even asking for medicine.

I would like to take a moment and genuinely thank Dr Urband for his outstanding work on my elbow…read morerevision, his professionalism and patient care goes far beyond the norm. He is an outstanding example of how the precision of Orthopedics works! I would highly recommend him to anyone seeking the very best in Orthopedic surgery, Sincerely, Glenn Pennington

Very disappointing experience with Dr. Urband at Prestige Orthopaedics and Sports Medicine. My…read moreinitial appointment lasted less than 10 minutes, yet my insurance was billed over $800. That alone felt excessive for the amount of time and care provided. What was even more frustrating is their policy that if you have pain in your arm, you are only allowed to discuss one joint per appointment. If you have issues with your shoulder, elbow, or wrist, they expect you to schedule separate visits for each. That is completely unreasonable and feels more like a way to generate more billing rather than actually help patients. The visit felt rushed and nothing meaningful was done to address my issue. Unfortunately, this experience gave the impression that the office is more focused on maximizing charges than on treating patients. I definitely would not recommend this office.

This doctor is a hack for worker's compensation insurance companies. He reviewed one report from my…read morepain doctor and denied the medical treatment my doctor recommended. He gets paid big bucks to deny medical treatment to people that are in severe pain. He doesn't take his medical oath seriously. Take a pass on this hack.

The call center and call back is terrible. Never returned calls or connected me with a phone that…read morejust rang and rang. I have tried to get an appointment for 2 weeks and have made a dozen calls. I am veteran and in severe pain. I was referred to Dr. Hiller via Community Care thinking the I could get some relief quicker. Man, was I WRONG. The call center and staff would not help me or work me to get an appointment. Dr. Hiller maybe great, but I will never know. Staff was terrible.

I would recommend Dr. Chisholm to anyone he's a very, very good. He found exactly where my pain was…read morelocated and has been taking care of it perfectly. It doesn't matter how far I have to drive to see you! Sincerely Maria Leonor Aaron

After being at SDPMS DR DAVID SMITH (who was arrested and charged with felony crimes!) Dr…read moreChristopher Chisholm's practice was a breath of fresh air. Wow what an improvement! Clean and tasteful decor, a staff that is friendly, attentive and helpful. I'm a pump patient and having been through a nightmare of having my pump run dry because the last doctor was not allowed to purchase ANY medication from compounding companies I was greatly relieved to find that THIS PRACTICE would never treat their patients like that. Thank you Dr Chisholm-you and your staff demonstrate how a REAL DOCTOR PRACTICES MEDICINE!

After several months of injections, I haven't had hardly any improvement. The doctor gave me…read moreexcruciating injections that have not resulted in reducing my back pain, and he didn't seem to be concerned at the tremendous pain that I experienced. I have had some improvement in prior injections in the past with OTHER pain specialists without experiencing unacceptable levels of pain during treatment. I suggest you consider other options as apparently from prior reviews that have been submitted....I'm not alone in my experience!!! Proceed with caution!

The MOST caring, compassionate and able Pain Doctor out there!…read moreI have suffered for decades and he is the first Doctor who has helped me find an appropriate alternative to opiates!

Three years ago (November 2022), our son was in a devastating e-bike accident that caused a severe…read moreopen wound to his tibia and fibula. The ambulance rushed him to Scripps La Jolla, and by sheer luck, Dr. Christopher Urband was the trauma surgeon on call that day. We feel so incredibly blessed that he was the one who took our boy into the operating room and performed the ORIF surgery. What Dr. Urband accomplished that day was truly extraordinary. With remarkable precision and skill, he carefully reconstructed the shattered tibia and fibula, inserting a strong intramedullary rod from knee to ankle and securing it perfectly with screws. The result was nothing short of miraculous. Every follow-up appointment since then, when other orthopedic surgeons and specialists examined the healing, they all stopped and congratulated the work. They told us straight out that Dr. Urband had done a magnificent, extraordinary job--one that very few surgeons could have pulled off so beautifully. Because of his incredible talent and care, our son not only kept his leg, but today he has perfectly normal mobility and function, as if that terrible accident never happened. There were some early administrative issues with billing and insurance, but everything was resolved in the end. Those minor problems are absolutely nothing compared to the life-changing gift Dr. Urband gave our family. Dr. Christopher Urband, from both of us as Mom and Dad, thank you from the deepest part of our hearts. You didn't just operate on our son--you saved his leg and gave him back his future. We feel so fortunate that he ended up in your hands, and we will be grateful to you forever. We recommend you without any hesitation to anyone who needs the very best. With all our love and gratitude

Everything. 2 yrs + since my complete shoulder replacement. Don't even think about it at all now,…read morecomplete success. Dr Urban was terrific and staff treated me like family. I'm 75yrs old and fit. I'm greatful for the work that was done.

LOVE Dr. O'Shaughnessy! He treated an injury with exceptional care. What a caring physician! My…read morethumbnail got caught on something this evening and he totally prevented further injury. I am very grateful to him for ensuring my comfort and wellbeing. Dr. O'Shaughnessy was so careful to ensure a pain-free procedure. I would forever trust a doctor like him. He and the staff are amazing, including the male nurse and front desk personnel. Special shout-out to DR. VEENA ARUN, too, who saved my vision on an entirely unrelated, separate visit (not in UC). This was a while back. She's an eye-saving ophthalmologist who did wonders when no one else could -- not even my PCP nor ER doctors (with a CT scan when my primary doctor had said I needed to be seen ""STAT"). The woman Dr. Arun LITERALLY saved my vision. The staff got in right away. Dr. Arun rose above and was so calm and professional. Her demeanor made a huge difference. Her treatment was life-changing. (You take your vision for granted until something happens to the contrary, for which I am forever thankful to this skilled, gifted ophthalmologist.

1/5 stars Extremely disappointed by an inexcusable delay in…read morebasic X-Ray results. At my August 26th appointment, my doctor explicitly told me--and their website confirmed--that I would receive my results in 2 to 3 days. When that timeframe passed with zero communication, I contacted Sharp, only to be informed that their in-house radiology department is currently 7 to 14 business days behind. I have been dealing with severe pain since that appointment and have an upcoming consultation with an orthopedist on the 8th. Because of this failure, I won't even have my basic radiology results to support my care or show my specialist. It is completely baffling and unacceptable that an in-house department can fall this far behind in modern healthcare. Shame on Sharp for failing their patients to this degree. If you have any alternative options, please go elsewhere--it is clear that things are only getting worse here.