Our life has been made easier having this pool service where they are responsive to unexpected…read moreissues as well as never nickel and diming us every month like our previous service.

Daniel Gelman, owner of Crystal Clear Pools, and son, did an amazing and excellent transformation…read moreof my friend's swimming pool!!! So grateful...highly recommend him! Barbara B.

Great service and value. We had a new filter system installed along with a couple tiles fixed and…read moreeverything went extremely well. Thanks!

Mike is a very knowledgeable, dependable and honest professional, does a great job cleaning my spa…read more highly recommend this business.

Connor and Dan are fantastic!…read more No nonsense, they get in, they leave our Spa sparkling, clean, and they get out like clockwork. Highly dependable, and very reachable and helpful when we have any questions. Excellent service pricing for the level of work and professionalism they bring. Absolutely love their texting communications and the detail they provide about your pool service and condition online with personal accounts. You can actually really see and follow how they are impacting the quality of your pool and spa. And super nice guys to boot.

BEWARE! I wish I could give this business 0 stars…read more I talked to the owner in December about hiring him to clean my elderly parents pool. This was a Christmas gift for my parents. They opened it on Christmas and were so excited only to have the rug pulled out from under them. They called Clear Coast to schedule their first cleaning and no one showed up. I have now called and texted the owner several times and he doesn't even return calls. I tried to be a good son and make my parents lives easier but Clear Coast completely ruined the gift and upset my parents even more. DO NOT USE THIS BUSINESS.

They came over to assess my pool. Told me one thing and billed another. It seems as every month…read morethere was a new charge. I asked them to reattach a pool cap light that supposedly was off when the rep came to see the pool but that isn't true. It was on when he came. They said they'd fix it for free which they did but the next day I received an email insinuating that I was too demanding. They dropped ME! Discontinued my service immediately to which I thought was funny. Customer service not their thing, I see a review from Michael B last year that apparently feels strongly about their services as well. No way to run a business. GOOD LUCK!

We had been using Evercare since Evan started his business 40+ years ago but had to let them go as…read morewe felt we were constantly being nickeled and dimed with additional costs as well as becoming non-responsive and unappreciative of this very long-term customer. Not sure if Evan has evolved to become this kind of owner or the business has sold within the last couple of years.

I went to the pool last week to relieve some stress in my neck and back. When I arrived, I was told…read morethat the pool and jacuzzi was down for some time as we changed the pool contractor in our community. Our contractor in our community was Travis Jung for some years . Our board decided to change due to the expense Travis was charging our community. Our Property Manager CPM provided Travis 30 days notice. Unfortunately, upon receiving his 30 day notice he quit on the spot . At that time he notified CPM that he must come to the community and pick up his pool chemicals and items. Our community board requested that when Travis came to the community to pick up his belongings that it was request requested to contact one of our board members so that we could be there. Unfortunately, this did not happen and he arrived at a time of his choosing without contact contacting anyone in this community. In addition, he unplugged the pipes and turned off our pumping system and the power was off making it impossible for me to go into the spa. I live in an HOA. run community managed by CPM so I'm sure they work with them all the time . So I am appealing to both CPM and the greater community to not hire an individual that would destroy your property if he does not like the news he is delivered.

My Pentair heater wasn't heating. I called Travis and he was able to come over in a reasonable…read moreamount of time time. Service code pointed to a bad sensor. He had it on the truck and the heater was up and running in just a few minuets. Great service and I will call again for any future service needs. Thank you Travis! Will Fraser

I recently switched to Castro Pool after dealing with a previous pool service that completely…read moredropped the ball. My old pool guy wasn't maintaining the pool properly, and it got to a point where it was no longer usable. Castro Pool came in and completely turned things around. They took the time to properly assess the condition, reset the system, and get everything back on track. Within a short time, the pool went from looking rough to being in amazing, crystal-clear condition again. What really stood out was their professionalism, consistency, and attention to detail. You can tell they actually care about the quality of their work and keeping the pool in top shape--not just doing a quick pass and leaving. If you're dealing with pool issues or just want reliable service, I highly recommend Castro Pool. They brought my pool back to life.

I would never recommend this pool company or the individual who came out to my property. From the…read morevery start, he tried to upsell me on an estimate from another company--asking me to pay him the difference directly while claiming he could do the job himself. The work in question was mostly masonry repair for a pool crack, but it became clear very quickly that he was neither knowledgeable nor reliable. He constantly showed up late (when he showed up at all), invaded my privacy by looking up my personal profile on Facebook, and then lied about it by saying that I had looked him up. Completely unprofessional behavior. On top of that, he tried to charge $2,500 upfront before any work was completed, and then demanded another $2,500 after the supposed "completion"--even though he left the pool completely empty, which every real contractor knows can cause serious structural damage and new cracks. That alone could have cost me thousands. To be safe, I brought in a licensed masonry and construction contractor for a second opinion, and he confirmed what I already suspected: this guy didn't know what he was doing and was simply trying to take advantage of us. His exact words were that the original person I hired was "an idiot" just trying to take us for a ride. Save yourself the stress, money, and potential damage to your property--go with a licensed, experienced contractor who knows pools and masonry. This person is not trustworthy, not knowledgeable, and not worth your time.

These guys are great. Had an issue with pool heater and a pump leak, found them on Yelp and asked…read morefor a quote. They responded quickly but told me I had to call directly. They came and diagnosed each problem pretty quickly. They arrived on time. They recommended a new heater. Price was reasonable and the installation occurred about a week later. The work took about an hour. They arrived on time. Only issue was that I didn't find out the exact time until the morning of and only after I asked.

Excellent and speedy pool repair service! Really fair prices. Would definitely recommend!read more

When I was having an issue with my pool pump, Dillon and his team personally took the time to come…read moreout and diagnose the problem while he explained everything clearly without trying to upsell me. He handled it with complete honesty and professionalism. It's rare to find a company that truly does things the right way, and I respect them a lot for that reason. I definitely recommend!

Dylan from Primary Pools Service provided exceptional service, demonstrating professionalism,…read morecourtesy, and efficiency. I highly recommend Primary Pools, and I specifically suggest requesting Dylan for outstanding service.