Daniel Gelman, owner of Crystal Clear Pools, and son, did an amazing and excellent transformation…read moreof my friend's swimming pool!!! So grateful...highly recommend him! Barbara B.

Our life has been made easier having this pool service where they are responsive to unexpected…read moreissues as well as never nickel and diming us every month like our previous service.

Mike is truly one of a kind! We've lived in Simi Valley for 10 years and have gone through three…read moredifferent pool companies before finding Vision Pools. Mike's attention to detail, reliability, and communication are exceptional. He is always proactive and lets us know right away if something needs attention. If there's ever a schedule change due to a holiday or vacation, he keeps us informed, which we really appreciate. His professionalism and consistency give us complete confidence that our pool is in great hands and it has never looked better. On top of the outstanding service, the value he provides is excellent. I highly recommend Vision Pools and Mike to anyone looking for a dependable, knowledgeable pool service company. You won't be disappointed!

Vision Pools is fantastic! After searching for a reliable pool service for so long, I finally found…read moreMike, and I couldn't be happier. He is reliable, honest, and extremely knowledgeable. He shows up when he says he will, communicates clearly, and there are never any surprises. My pool looks better than ever. I highly recommend Mike and Vision Pools!

Connor and Dan are fantastic!…read more No nonsense, they get in, they leave our Spa sparkling, clean, and they get out like clockwork. Highly dependable, and very reachable and helpful when we have any questions. Excellent service pricing for the level of work and professionalism they bring. Absolutely love their texting communications and the detail they provide about your pool service and condition online with personal accounts. You can actually really see and follow how they are impacting the quality of your pool and spa. And super nice guys to boot.

BEWARE! I wish I could give this business 0 stars…read more I talked to the owner in December about hiring him to clean my elderly parents pool. This was a Christmas gift for my parents. They opened it on Christmas and were so excited only to have the rug pulled out from under them. They called Clear Coast to schedule their first cleaning and no one showed up. I have now called and texted the owner several times and he doesn't even return calls. I tried to be a good son and make my parents lives easier but Clear Coast completely ruined the gift and upset my parents even more. DO NOT USE THIS BUSINESS.

They came over to assess my pool. Told me one thing and billed another. It seems as every month…read morethere was a new charge. I asked them to reattach a pool cap light that supposedly was off when the rep came to see the pool but that isn't true. It was on when he came. They said they'd fix it for free which they did but the next day I received an email insinuating that I was too demanding. They dropped ME! Discontinued my service immediately to which I thought was funny. Customer service not their thing, I see a review from Michael B last year that apparently feels strongly about their services as well. No way to run a business. GOOD LUCK!

We had been using Evercare since Evan started his business 40+ years ago but had to let them go as…read morewe felt we were constantly being nickeled and dimed with additional costs as well as becoming non-responsive and unappreciative of this very long-term customer. Not sure if Evan has evolved to become this kind of owner or the business has sold within the last couple of years.

I went to the pool last week to relieve some stress in my neck and back. When I arrived, I was told…read morethat the pool and jacuzzi was down for some time as we changed the pool contractor in our community. Our contractor in our community was Travis Jung for some years . Our board decided to change due to the expense Travis was charging our community. Our Property Manager CPM provided Travis 30 days notice. Unfortunately, upon receiving his 30 day notice he quit on the spot . At that time he notified CPM that he must come to the community and pick up his pool chemicals and items. Our community board requested that when Travis came to the community to pick up his belongings that it was request requested to contact one of our board members so that we could be there. Unfortunately, this did not happen and he arrived at a time of his choosing without contact contacting anyone in this community. In addition, he unplugged the pipes and turned off our pumping system and the power was off making it impossible for me to go into the spa. I live in an HOA. run community managed by CPM so I'm sure they work with them all the time . So I am appealing to both CPM and the greater community to not hire an individual that would destroy your property if he does not like the news he is delivered.

My Pentair heater wasn't heating. I called Travis and he was able to come over in a reasonable…read moreamount of time time. Service code pointed to a bad sensor. He had it on the truck and the heater was up and running in just a few minuets. Great service and I will call again for any future service needs. Thank you Travis! Will Fraser

I recently switched to Castro Pool after dealing with a previous pool service that completely…read moredropped the ball. My old pool guy wasn't maintaining the pool properly, and it got to a point where it was no longer usable. Castro Pool came in and completely turned things around. They took the time to properly assess the condition, reset the system, and get everything back on track. Within a short time, the pool went from looking rough to being in amazing, crystal-clear condition again. What really stood out was their professionalism, consistency, and attention to detail. You can tell they actually care about the quality of their work and keeping the pool in top shape--not just doing a quick pass and leaving. If you're dealing with pool issues or just want reliable service, I highly recommend Castro Pool. They brought my pool back to life.

I rarely leave negative reviews, but after spending thousands on what was supposed to be a…read morestraightforward spa coping replacement, I think it's important to share my experience. The project was estimated to take about five days. Instead, it stretched to nearly three weeks because one issue after another kept coming up. What became most frustrating was that I felt like I had to constantly inspect the work and point out obvious problems as they happened. The new spa coping profile didn't match the existing pool coping, but even worse, one half of the spa coping had a different reveal than the other half (see pics), the bullnose was noticeably uneven, extensive patching was required after the initial pour, and the mastic installation had to be redone. Every time one issue was addressed, another seemed to appear. The final, and still unresolved, problem involved the three spillways between the raised spa and the pool. During the project, the Castro team unnecessarily removed and discarded original spillway stone. They installed replacement stone, but after the spa was refilled, the spillways no longer functioned as they had before the project. Because of the way the replacement stone was installed, water that previously flowed fairly evenly across all three spillways now flows almost entirely through one, with little bit in the middle one, and pretty much no flow in the third. What disappointed me most was what happened next. I wasn't asking Isidoro to immediately fix it. I simply asked him to come back, look at the spillways with me, compare them to the videos from before the project, discuss what changed, and come up with a plan to fix it. Instead, after I had already given him the final payment, he told me it would cost another $1,500 to address the issue and he was too busy immediately to come fix it. He never came to inspect the work in person and on my last phone call with him, he told me to fix it myself and literally hung up on me. I understand that construction projects don't always go perfectly. Mistakes happen. What matters is whether a contractor takes ownership of problems and works with the customer to resolve them. That didn't happen here. If the workmanship issues had been the only problem, I probably wouldn't be writing this review. It was the combination of repeated quality issues, the need to continually monitor the work myself, and the unwillingness to come back and inspect a legitimate concern after the project was completed that left me unable to recommend Castro Pool Services.

These guys are great. Had an issue with pool heater and a pump leak, found them on Yelp and asked…read morefor a quote. They responded quickly but told me I had to call directly. They came and diagnosed each problem pretty quickly. They arrived on time. They recommended a new heater. Price was reasonable and the installation occurred about a week later. The work took about an hour. They arrived on time. Only issue was that I didn't find out the exact time until the morning of and only after I asked.

Excellent and speedy pool repair service! Really fair prices. Would definitely recommend!read more

Spilled acid on concrete. Treats employees like trash. Stole all his customers from his old mentor…read moreand undercut him. Low integrity guy doing low quality work

From the owner: At Vipers Pools, we offer a variety of services to take care of every one of your pools needs. We…read morebelieve every pool should be always ready to enjoy. That means properly maintaining balanced chemicals, servicing the pool to perfection and taking care of any repairs/installations that your pool may need. Our goal is simple: if you own a pool in Southern California, you deserve to use it! (805-299-5267)

When I was having an issue with my pool pump, Dillon and his team personally took the time to come…read moreout and diagnose the problem while he explained everything clearly without trying to upsell me. He handled it with complete honesty and professionalism. It's rare to find a company that truly does things the right way, and I respect them a lot for that reason. I definitely recommend!

Dylan from Primary Pools Service provided exceptional service, demonstrating professionalism,…read morecourtesy, and efficiency. I highly recommend Primary Pools, and I specifically suggest requesting Dylan for outstanding service.