I waited almost 5 minutes for a staff member to approach me while I waited in the showroom. Staff…read morehad no knowledge of basic information about their bikes-- size of the bike frame and bike weight capacity. And they tried to talk me into buying a much more expensive electric bike when I specifically said I didn't want an ebike. Crummy customer service and bad business practices.

Hit or miss if you get good service. If you know what you want or don't need assistance, this is…read morethe place for you. But if you need help, good luck; you are mostly left on your own. I went in for chain lube and asked for a recommendation and the person pointed to the area it was displayed on....couldn't give me a specific recommendation based on my needs. I also went there shopping for a new bike with kind of an idea of what I wanted and was steered in the direction of bikes I definitely did not want (too big & heavy!). On the first time shopping for a new bike and not really knowing what I wanted...first no one even approached me to ask if they could help. I was taking bikes off display to try for size even. I think I could have walked out with one that day and no one would have noticed me. I shopped for shoes once and again was led to the area and then left to my own. I did purchase some woman's cycling shirts end of season and the salesperson made me a deal on the price.

Always the best! Super friendly. Consignments are easy and they are always ready to answer…read morequestions. It's a shame I don't live closer but they are trying to sell my Diverge!

The service is great. I had purchased a bicycle from Bike Stop in Michigan City 3-4 years ago and…read morethe pedal recently failed, but we were genuinely impressed by the exceptional service we received from Jacob Walsworth. Jacob went above and beyond to solve the pedal problem and every annoying issue I was having with my bike--things I thought I'd just have to live with. Too often, you buy a bike and the store's job feels "done" the moment you swipe your card. But that wasn't the case here. Jacob's care, patience, and expertise made it clear that Bike Stop is truly committed to helping people fall in love with cycling, not just making a sale. We're lucky to have a privately owned shop like this in Michigan City. Thank you, Jacob!

I thought I needed a new inner tube for my old bike and was going to have them change it, as I am…read morenot at all handy with tools, and the woman that was taking care of me showed me that the presta valves were fine and just sold me a pair of adapters that even I am able to use. What a great place! I have been taking my bikes there for years and always have a good or great experience! Thank so much.

Great service. Went in to get a new rim and they literally installed it for me on the spot. No…read morewaiting. I was pleasantly surprised. Will be going back for all my bicycle needs in the future.

Brad and the team here are all super knowledgeable on all the cool products! Good inventory and…read moregreat people! EBikes too!

From the owner: Our business specializes in getting people on bikes. Whether it is performing service on your bike…read moreor getting you on the bike you have always dreamed of, our friendly and knowledgeable sales and service staff are here to help.

I contacted Adam's Bicycle Shop because my HeyBike Ranger (purchased from Amazon) was having…read moreseveral issues. Adam and team not only took a pair of the bikes (probably 60-75 pounds each) to correct some issues with the front axel nuts (which consistently were coming loose) and the folding of the bikes. Adam also identified a tire (fat tire) that had some side wall damage before a blow out or flat.

I really love my bike from Adam's! They were so nice and helpful to me. He even helped me secure…read morethe bike in my super small car! He made sure the bike was tuned up perfectly before he let me take it home too. I'm normally not much of a biker- I'm a runner but this bike has really opened up a new love of sport for me.

I went on the South Side History Bike Tour yesterday, and I want to give a shout out to the three…read moreride marshals in their yellow safety vests from Blackstone Bicycle Works. They did a great job and made me feel safe on the ride. I felt we were in good hands. Beforehand they checked everyone's tires and inflated them. On the ride, they kept us all together--not always an easy task. And when I got a flat tire on the ride, they fixed my flat AND showed me how worn out my back tire was, which I hadn't been aware of, and recommended a get a new one a.s.a.p. I was able to rejoin the ride. Thank you, Blackstone!

I had a horrible experience. I signed in at the QR code on the door. I waited as there were three…read morepeople ahead of me being serviced already. A white lady walked in with a child and bike and they began servicing her. I asked a worker how does the QR code sign in work, and how do they decide who is to be serviced next, and told him that I was here before the woman they were now servicing. He couldn't answer any of the questions. Another white lady came in and they began servicing her ahead of me and as telling other people that they are close to closing and they ask me to leave as I protest them servicing these white women ahead of me repeatedly. The manager on duty tells me that I can go somewhere else and pay to have my bike fixed somewhere else if I don't like the service. I continue to protest and he ask me to leave and threatens to call the police. I finally leave after the police are on the phone and he's giving them my description. That Manager is a racist Karen.

Went here at the recommendation of my dad who takes his bike in for yearly tune ups. The owner was…read moreon site, very knowledgeable, professional, courteous and SUPER helpful . He also has a good inventory of bikes and gear within all price ranges. I currently have a bike, and just went there to purchase a seat replacement. However, l would absolutely consider them when it's time to upgrade. It's one of those places that l ride by all the time, but never stopped... Definitely a neighborhood gem hidden in plain sight. #SupportSmallBusiness

This is a great place to take your bike. These people are very professional. You would not be…read moredisappointed. It is so nice to have a bike we that we can depend on in the south suburbs

I frequent the Prairie Duneland trail starting in Hobart because it is close to where I live…read more Trailblazers is located right where I start my walks on the path! Previously my mom had bought a bicycle here but I had never visited the store. Since I was in the need of a new bike, since my original bike was accidentally donated, I figured this was a great place to start after my mom had such a good experience. Social distancing measures are still under affect so when I stopped by only four customers were allowed in at a time. While I did have to wait a bit to be helped it was worth it for the customer service. When I mentioned what I was looking for the employee (who I believe was one of the owners) was very knowledgeable and pointed me in the right direction. Of course it is best to test drive a bike just like a car so I rode around the parking lot for a couple of laps while he explained how to shift gears and shared other information about the bike. I ended up trying two the second being the one I ended up buying! It rode similar to the first but has that retro look which I was sort of looking for. Overall the experience was amazing and I will definitely stop by again especially because I want to try one of their protein shakes.

Why Trailblazers Bike Barn Is Just Awesome A Full-Service…read moreGem with Real Heart Trailblazers Bike Barn isn't just any old bike shop--it's a full-service bicycle boutique where you can breeze in for a bike tune-up, browse new rides, or stock up on accessories. They've got everything covered: sales, maintenance, repairs, and more. Chill Factor: The Recovery Café Need a pit stop after cruising the trail? They offer health drinks, smoothies, and refreshments, plus a comfy seating area to catch your breath--or just people-watch like a pro Trailblazers Bike Barn feels like your local ride's clubhouse--only cooler, because they actually know your favorite trail.

Ben was very helpful in completing the build on a bike that I had for the most part assembled. (It…read morewas an adventure in buying a cheap e-bike and cursing the manufacturer all the way). I appreciated his help and he did not judge me for buying this piece of junk!

After talking to Ben on the phone and meeting him in person at the Jackson family cycle shop, we…read moreweren't surprised to see five star rating on Yelp. It is very much deserved. As soon as I walked in, he was ready to help figure out why I was having a tire refill problem. He checked it out immediately told me why I had an issue and corrected it, he also checked the oil and settings on my bike and wouldn't take any monetary payment for his services. He said it was a minor adjustment and was happy to do it. . His attitude is so commendable and I cannot say enough about his professionalism and high interest in being a problem solver, go there. Tell him that I highly recommended him and you won't be disappointed. Ro